In-Demand Senior technical customer support engineer australia Jobs in Perth, Wa

Technical Consultant, MEC Team - Mining, Energy, Commercial
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- AWS
- Bachelor's degree
- AI
Senior / Sales Engineer, Western Australia
IMI Plc - Legacy Precision —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Master's degree
- AWS
- Software development
Senior Project Engineer E&I
Monadelphous —Perth WA
- Maintenance
- Electrical experience
- Construction experience
Advanced Field Service Engineer - Safety Systems
Honeywell —Perth WA
- Full-time
- Education
- Bachelor's degree
- Communication skills
14d
Drill & Blast Specialist - Underground
Enaex —Perth WA
- No degree
- Communication skills
- Employee assistance program
Account Manager – Defence
Greenroom Robotics —Perth WA
- Full-time
- No degree
- Communication skills
Consulting Systems Engineer
World Wide Technology Holding, LLC —Perth WA
- Full-time
- AWS
- Presentation skills
- AI
- Profit sharing
- Wellness program
Senior Process Engineer - Resources Consulting
Worley —Perth WA
- Engineering
- Microsoft Office
- Senior Secondary Certificate of Education
4d
Senior Project Engineer
Macro Metals —West Perth WA
- Full-time
- Microsoft Excel
- Management
- PMP
Quick Apply
Senior Process Engineer - Bauxite & Alumina
Worley —Perth WA
- Engineering
- Microsoft Office
- Senior Secondary Certificate of Education
4d
Senior Linux System Engineer
ALSTOM —Perth WA
- Computer science
- Azure
- Computer Science
5d
Senior Software Engineer - Scientific Applications
DUG Technology (Australia) Pty Ltd —Perth WA
- Full-time
- Software development
- APIs
Quick Apply
Founder & CEO - Industrial Shield
Founders Factory —Perth WA
- Urgently hiring
- Hybrid work
- Construction experience
- AI
Quick Apply
Lead offshore integrity engineer
Worley —Perth WA
- AI
- Communication skills
5d
Senior Project Engineer
Metso —Perth WA
- Microsoft Powerpoint
- AutoCAD
- Microsoft Office
- Health insurance
- Life insurance
4d
Principal Manufacturing Engineer (Engineer Manufacturing 4)
HII —Perth WA
- $114,717 - $170,000 a year
- Full-time
- Management
- Doctoral degree
- Master's degree
- Health insurance
- Dental insurance
Aeronautical Flight Test Engineer
Employment Hero —Bibra Lake WA
- Full-time
- Engineering
- AI
- Leadership
- Employee assistance program
- Referral program
2d
Senior Mechanical Engineer - Power Generation Position
Aggreko —Perth WA
- Full-time
- AutoCAD
- CAD
- Bachelor's degree
- Paid training
- Tuition reimbursement
Marine Engine Driver Grade 2 NC - Full Time Seasonal Contract
SeaLink Western Australia —Perth WA
- Weekend availability
- Management
- Customer service
- Maintenance

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Technical Consultant, MEC Team - Mining, Energy, Commercial

Amazon Web Services Australia Pty Ltd -
Perth WA

Apply Now

Job Details

Full-time

Qualifications

AWS Certification
AWS
Bachelor's degree
Security
AI

Full Job Description

DESCRIPTION

AWS helps our customers build, operate and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:

Act as a single point of contact to Enterprise Accounts
Understand your customers outcomes and business goals
Make AWS service improvement recommendations that fit with your customer strategy and architecture
Evaluate, analyze and present periodic reviews of operational performance to customers
Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
Champion and advocate for customer requirements within AWS (e.g. feature request)
Participate in customer requested meetings (onsite or via phone)
Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
Share knowledge and innovate with some of the leading technologists around the world
Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.

A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

BASIC QUALIFICATIONS

3+ years of technical engineering experience
Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
Bachelor's degree

PREFERRED QUALIFICATIONS

Experience with AWS services or other cloud offerings
Experience in internal enterprise or external customer-facing environment as a technical lead

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

senior technical customer support engineer australia jobs in perth, wa

Technical Consultant, MEC Team - Mining, Energy, Commercial

Senior / Sales Engineer, Western Australia

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Senior Project Engineer E&I

Advanced Field Service Engineer - Safety Systems

Drill & Blast Specialist - Underground

Account Manager – Defence

Consulting Systems Engineer

Senior Process Engineer - Resources Consulting

Senior Project Engineer

Senior Process Engineer - Bauxite & Alumina

Senior Linux System Engineer

Senior Software Engineer - Scientific Applications

Founder & CEO - Industrial Shield

Lead offshore integrity engineer

Senior Project Engineer

Principal Manufacturing Engineer (Engineer Manufacturing 4)

Aeronautical Flight Test Engineer

Senior Mechanical Engineer - Power Generation Position

Marine Engine Driver Grade 2 NC - Full Time Seasonal Contract

I want to receive the latest job alert for senior technical customer support engineer australia in perth, wa

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