Level 2 - Service Technician
Epic IT —Perth WA
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply
Process Technician
Aurenne Group Mining —Perth WA
- Full-time
- Employee assistance program
Quick Apply
Repair Technician
PTC Phone Tech & Comm —Malaga WA
- Temporary
- Sales
- Budgeting
- Employee discount
Quick Apply
3d
VIKING Australia is looking for a Service Coordinator
VIKING Life-Saving Equipment A/S —Bibra Lake WA
- Call employer
- Organisational skills
- In-person
Building and Engineering Technicians nec
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- CAD
- Engineering
- Data analysis skills
- Work from home
Quick Apply
Parts Intrepreter
JLG —Kewdale WA
- Full-time
- Sales
- Customer service
- ERP systems
Instrumentation Tube Fitter
Clough —Perth WA
- Full-time
Mobile Service Technician
Motion Asia Pacific Services Pty Ltd —Kewdale WA
- Overtime
- Customer service
- Heavy equipment operation
- No degree
- Parental leave
- Employee assistance program
Quick Apply
Electrical Technician/ Electrical Superintendent
Propel Marine —Bibra Lake WA
- $100,000 - $150,000 a year
- Full-time
- Analysis skills
- In-person
Quick Apply
11d
Service Technician
Sandvik —Perth WA
- Full-time
- Communication skills
- Wellness program
- Parental leave
Small Engine Mechanic
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Management
- Mechanic experience
- Forklift
- Work from home
Quick Apply
Apprentice Technician
Trane Technologies —Perth WA
- Full-time
- Customer service
- HVAC
- Communication skills
IRATA LEVEL 3 ROPE ACCESS | SUPERVISOR
Itero —Perth WA
- Urgently hiring
- Computer skills
- Leadership
- Communication skills
Machine Tool Fitter
Motion Asia Pacific Services Pty Ltd —Henderson WA
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
Engineering Technician
The EQ Hotel Perth —Perth WA
- Weekend availability
- Maintenance
- HVAC
Quick Apply
Electrical Engineering Technician
Ishwa Electrical —Westminster WA
- $80,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Education
Quick Apply
Orthopaedic Technician
Ramsay Health Care —Nedlands WA
- $43.57 - $48.17 an hour
- Full-time
- Communication skills
- Referral program
Offshore Subsea Technician
Centurion Group —Welshpool WA
- $50 - $80 an hour
- Temporary
- Hybrid work
- Communication skills
Quick Apply
Mechanical Engineering Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- AutoCAD
- Schematics
- CAD
- Work from home
Quick Apply
Service Locator – Entry Level – Trainee
Abaxa —South Perth WA
- Construction site
- Construction experience
- Hand tools

I want to receive the latest job alert for line technician in welshpool, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

line technician jobs near welshpool, wa

Process Technician jobs in Perth WA

Fitter jobs in Perth WA

Engineering Technician jobs in Perth WA

Electrical Engineer jobs in Russell Act

Electrical Engineer jobs in Direk Sa

Part Time Engineer jobs in Sydney Nsw

Electrical Engineer jobs in Ingleburn Nsw

Software Engineer jobs in Brisbane Qld

Process Technician jobs in Queensland

Electrical Engineering Technician jobs in Melbourne Vic

Process Technician jobs in Gladstone Qld

Process Technician jobs in Melbourne Vic

Traineeship, Fifo Process Plant Operator jobs in Perth Wa

Electrical Technician jobs in O'connor Wa

Electrical Technician jobs in Baulkham Hills Nsw

Compounding Technician Baxter jobs in Penrith Nsw

Electrical Technician jobs in Brisbane Qld

Service Technician jobs in Redcliffe Qld

Customer Service Administration jobs in Mount Druitt Nsw

Service Technician jobs in Kogarah Nsw

Level 2 - Service Technician

Epic IT -
Perth WA

Quick Apply

Job Details

Full-time

Benefits

Work from home
Opportunities for promotion

Qualifications

ConnectWise
Azure
Computer Science
Certificate IV
CCNA
Microsoft Office
Bachelor's degree
IT support
Business
Leadership
Communication skills
Time management
Information Technology

Full Job Description

Elevate Your Career with Epic IT: Where Innovation Meets Opportunity

At Epic IT, we're more than just an Managed Service Provider – we're a dynamic team of IT professionals committed to driving technological excellence. Since 2006, we've been transforming IT landscape's by putting our core values of enablement, leadership, and success at the heart of everything we do. Recognized as a CRN FAST 50 finalist in 2013, 2018 & 2024; we've consistently proven our ability to grow, innovate, and deliver exceptional IT solutions.

We believe in empowering our team to reach new heights. Our unique internal culture cultivates talent, encourages leadership, and celebrates success. When you join Epic IT, you're not just taking a job – you're embarking on a career journey with a company that's passionate about technology, committed to our people, and dedicated to making a real impact in the IT industry.

Looking to be part of a forward-thinking team that's reshaping IT solutions? Epic IT is your destination for professional growth, cutting-edge technology, and meaningful work.

About the Role

As a Level 2 - Service Technician at Epic IT, you'll be the friendly, reliable face our clients look forward to seeing each week.

This is a dynamic, client-facing role where you’ll regularly visit customer sites to conduct floor sweeps, check in on outstanding issues, and proactively identify small problems before they become big ones. You’ll also jump into a mix of Level 1 and Level 2 technical tasks — from triaging tickets and resolving end-user issues to escalating where needed and seeing problems through to resolution.

Strong, clear communication is key — you’ll act as both a trusted technician and a relationship builder, ensuring clients feel heard, supported, and confident in our service delivery.

Required Qualifications & Skills

At least 2 years MSP/IT support experience
24 to 48 months experience in Microsoft Office 365 and Azure technologies, particularly relevant experience with on-premise to cloud migration works
24 to 48 months experience in providing server support in Windows Server Domain Environments, in particular with on-prem / cloud AD functionality
24 to 48 months of service desk support roles looking after Microsoft based solutions
Minimum TAFE Certificate IV or Undergraduate Degree (Preferably IT or Business)
University Degree in relating fields preferable (Example: Bachelor of Computer Science or Bachelor of Computing / Networking)
A start to Microsoft or other Industry Certifications, such as Microsoft Certification in Server or Office 365
Natural client facing communication skills, with an ability to consult with clients on short and long term solutions
Excellent time management and task prioritisation skills
Team / Service leadership qualities for future progression
Onsite Work Experience
Own a car and have an up to date Australian driving license
Provide Level 2 IT support as part of the escalation team
Respond to and resolve technical issues via phone, email, and remote tools
Attend client sites across Sydney as required for hands-on troubleshooting and support
Efficiently handle service outages and escalated incidents with urgency and professionalism
Work closely with the Perth-based team to deliver consistent support across different States & time zones
Maintain clear, professional communication with clients and internal teams
Accurately document work completed and contribute to knowledge base articles
Assist with the setup, configuration, and maintenance of client systems
Ensure SLA compliance and high levels of customer satisfaction

Preferred Qualifications & Skills

Microsoft CSP / NCE licensing experience
Online cloud backup platform experience
CCNA, MCSA\MCSE, or other higher level industry certification
Experience with ConnectWise Manage (PSA), Ninja RMM,
VEEAM, ShadowProtect, or other server based imaging backup solutions

Benefits and Perks

Fantastic renumeration package with opportunity to progress salary and earn more.
Break-out career opportunity to be on the front lines of cyber security, cloud and ICT infrastructure delivering and designing quality solutions to quality customers.
The opportunity to be responsible for clients and their systems, and be an active decision maker in their ICT direction.
Abundance of support and opportunity for personal development and progression though company funded study schedules, exams plus mentoring.
Ongoing development through study and certification opportunities, including Microsoft Certs and well many more well known industry certifications.
Work from home opportunities and schedules.
Be part of a talented Senior Solutions Development Team along with other passionate, fun and motivated team members to help you develop further and grow.

Quick Apply

Refine Your Search

line technician jobs in welshpool, wa

Level 2 - Service Technician

Process Technician

Repair Technician

VIKING Australia is looking for a Service Coordinator

Building and Engineering Technicians nec

Parts Intrepreter

Instrumentation Tube Fitter

Mobile Service Technician

Electrical Technician/ Electrical Superintendent

Service Technician

Small Engine Mechanic

Apprentice Technician

IRATA LEVEL 3 ROPE ACCESS | SUPERVISOR

Machine Tool Fitter

Engineering Technician

Electrical Engineering Technician

Orthopaedic Technician

Offshore Subsea Technician

Mechanical Engineering Technician

Service Locator – Entry Level – Trainee

I want to receive the latest job alert for line technician in welshpool, wa

Related Searches

Explore jobs in more locations

Elevate Your Career with Epic IT: Where Innovation Meets Opportunity

About the Role

Required Qualifications & Skills

Preferred Qualifications & Skills

Benefits and Perks

Job Seeker Tools

Employer Tools

Browse

Stay Connected