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Long Tail Claims Manager

Employment Hero -
Sydney NSW

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Job Details

Permanent | Full-time
6 hours ago

Benefits

Birthday leave
Employee assistance program
Gym membership

Qualifications

Writing skills
Presentation skills
AI

Full Job Description

AI Job Summary

At least 5 years handling long tail claims incl. PI and liability (GL) in Australia.
Claims manager who is legally qualified.
Experience managing and building a legal panel as the portfolio grows.

Role Type

On-site • Permanent • Full-time • Associate

Description

Summary

As the Long Tail Claims Manger for Hutch you’ll leverage your advanced understanding of Liability and Professional Indemnity claims to provide market leading claims service to our brokers and clients when they need it most. This role will also include some property claims handling.

Responsibilities

Reporting to the Head of Claims, you’ll have responsibility for handing claims from lodgement through assessment to payment including:

Handling of all Long Tail Claims
- Professional Indemnity
- General Liability
- Construction liability
- Building out a team as the portfolio expands
- Manage and increase legal panel as portfolio grows
Claims Business Development activities
- Building relationships with brokers
- Working with underwriters to promote Hutch
Claims Marketing
- Generating content around our long tail products
- Presenting training content to brokers

Qualifications & Experience

You have at least 5 years’ experience handling long tail claims including both PI and Liability in the Australian market.

We are looking for a claims manager who is legally qualified.

You are:

Highly organised and detail-oriented
Excellent writing and presenting skills
Comfortable managing multiple priorities and stakeholders
Analytical with strong problem-solving capability
Confident communicating with both technical and non-technical teams
Passionate about improving systems, processes and customer experiences
Proactive, adaptable and delivery-focused
Any property claims experience will be advantageous

Is this for you?

You’re reading this ad wondering if it was written just for you.

Yes.

It was.

Come join us.

Let’s build something together.

About Hutch

Hutch is an Employee Owned Business built on the belief that insurance should be simpler, smarter and better for everyone involved. Our slogan, The Clear Way To Better Cover, reflects the way we approach our people, our products and our customer experience.

We’re passionate about creating a workplace where people can do meaningful work, contribute ideas, challenge outdated processes and genuinely see the impact they make.

At Hutch, we value flexibility, collaboration and continuous improvement — and we make sure our people are supported both professionally and personally.

Benefits of working with Hutch

Full gym membership
Employee Assistance Program (EAP)
Salary continuance insurance
Birthday leave
Novated leasing options
Additional week of annual leave after 3 years of tenure
The opportunity to work in a collaborative innovative and growing business where your contribution truly matters

If you’re excited by technology, insurance innovation and building better ways of working, we’d love to hear from you.

Apply Now

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