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Admin & Finance Coordinator

West Coast Neuro
Balcatta WA

Apply Now

Job Details

Part-time | Full-time

Qualifications

Xero
Administrative experience
Front desk
Leadership
Communication skills

Full Job Description

Personal Growth

Joining West Coast Neuro means becoming part of a passionate and supportive team. Regular 1:1 and group mentoring sessions from senior therapists, along with shadowing opportunities across the team, ensure continuous development of clinical skills. Our motivating clinic environment guarantees you’ll leave each day inspired by fellow clinicians and clients.

Personal Development

We’re committed to helping you develop your skills and achieve your goals. We will work you to set individual work and personal objectives and provide support to ensure you reach them. With a unique career progression framework in place, you’ll have the opportunity to push your boundaries and pursue meaningful areas of your career development.

Clinic Space & Resources

Our extensive facilities include a large therapy gym, individual treatment rooms, and access to a variety of settings including the centre, community and clients’ homes. You’ll have the opportunity to work with cutting-edge rehabilitation technologies such as the LiteGait, standing frame, reformer pilates machine, electrical stimulation devices and more.

Induction

We provide a supportive and detailed induction period focusing on both clinical and non-clinical skills to facilitate a smooth transition into the West Coast Neuro workplace.

Rewards & Benefits

At West Coast Neuro, we prioritise client care over billable targets, ensuring that productivity and efficiency are rewarded without compromising quality of care. We offer full-time positions (38 hours per week), a unique reward program, and a salary package with contributions for professional development. Additionally, we provide all the necessary tools of the trade, including a MacBook and work phone.

Individual Mentoring

Therapists meet with their clinical mentor on a weekly, bi-weekly, or monthly basis, depending on their individual needs. In these sessions, we collaboratively set and work towards achieving both clinical and personal goals, with a strong emphasis on health, wellbeing, and clinical or leadership skill development.

We encourage shadowing team members and participating in joint sessions to help develop your clinical skills. Our unique clinic environment also offers excellent opportunities for co-treatment with other therapists, providing further avenues for skill development.

Group Mentoring Sessions

We organise weekly group mentoring sessions led by your team. These sessions are an excellent opportunity to learn from one another, enhance our skills, and tackle challenging client issues collaboratively. We have opportunities to collaborate with like minded external neurological rehabilitation facilities to help to continue develop our skills.

Induction Program

When you join West Coast Neuro, we provide you with a personalised induction program. Our induction program, delivered via the online platform iSpring, covers clinical skills, equipment, leadership skills, and non-clinical private health skills. Over the following weeks, we will collaborate to complete each task, ensuring your transition into West Coast Neuro is smooth and enjoyable.

Mastery Partners

We are constantly inspired and driven to enhance our clinical practice. To support this, we frequently organise personal development sessions for the entire team, working alongside external experts and leaders in the field of neurological rehabilitation.

Informal Mentoring

West Coast Neuro utilises a team messaging system to share clinical resources, ask questions, communicate key information, and collaborate to support each other, recognising the challenges of community work. Informal learning between therapists is highly valued, as we often lean on each other for support between formal supervision sessions. Our clients are accustomed to additional therapists observing sessions, allowing significant knowledge transfer through ‘hallway conversations’.

PD Funding

At West Coast Neuro, we are committed to the continuous professional growth of our team. To support this, we offer financial assistance for attending external courses and events. This ensures our therapists stay at the forefront of clinical practice and provide the highest quality care for our clients.

Admin & Finance Coordinator

West Coast Neuro is continuing to grow, and we are looking for a dedicated Admin & Finance Coordinator to join our team.

Our systems and processes are already in place and functioning well. This role is about strengthening, coordinating, and elevating our administration, finance, and operational support as we continue to evolve.

At West Coast Neuro, administration plays a central role in the experience of our clients, families, referrers, and team. This role is designed for someone who enjoys structure, efficiency, people, and keeping a productive clinic running smoothly at a high level.

You will work closely with management and become an integral part of our team, ensuring systems are designed, followed, refined where needed, and consistently executed to a high standard.

About West Coast Neuro

At West Coast Neuro, we specialise in neurological rehabilitation, supporting individuals living with conditions including stroke, spinal cord injury, brain injury, Parkinson’s disease, cerebral palsy, multiple sclerosis, concussion, and other neurological presentations.

Our team includes Occupational Therapists, Physiotherapists and Exercise Physiologists who work closely together to help clients achieve meaningful goals and maximise independence.

About This Role

The Admin & Finance Coordinator plays a key role in ensuring the smooth and professional running of the clinic’s administration, finance, and operational functions.

You will work within established systems and processes, ensuring they are executed consistently, efficiently, and to a high standard, while also identifying opportunities for refinement as the clinic grows.

This role combines:

Front desk and administration leadership
Referral and intake coordination
Client communication and support
Finance and accounts administration
Scheduling and operational support
Purchasing, systems, and clinic coordination
You will be a central point of coordination across the clinic, supporting both clients and clinicians.

Key Responsibilities

Administration & Front Desk Leadership
Manage front desk processes to ensure exceptional client experience
Answer and manage phone and email communication promptly and professionally
Ensure clients are welcomed and supported on arrival
Maintain smooth daily clinic administration and workflow
Coordinate consumables, supplies, and general clinic organisation
Manage administration inboxes and communications
Support clear and effective communication across the clinic

Referral & Intake Management

Receive, triage, and manage incoming referrals efficiently
Allocate referrals based on clinical needs and therapist capacity
Coordinate intake processes and service agreements
Liaise with referrers and external stakeholders to support onboarding
Manage referral waitlists and communicate professionally with new enquiries
Ensure a high-quality and timely client onboarding experience

Client Experience & Coordination

Act as a key point of contact for clients, families, and referrers
Manage enquiries with professionalism, empathy, and clarity
Support resolution of invoicing and administrative queries
Build strong relationships with internal and external stakeholders
Track client engagement, rebookings, and scheduling patterns
Ensure a consistently high standard of client experience

Finance & Accounts Support

Support reconciliation and accounts processes using Xero
Assist with debtor follow-up and accounts administration
Manage accounts and invoicing inboxes
Performance Reporting

Operations & Scheduling

Support therapist diary management and scheduling efficiency
Monitor capacity and appointment utilisation
Help reduce gaps and improve clinic flow
Support adherence to existing scheduling systems and processes
Track operational metrics including utilisation and referral trends

Purchasing, Equipment & Systems

Coordinate ordering of consumables, supplies, and equipment
Follow established purchasing processes and systems
Support technology systems including computers, phones, and software
Assist with HICAPS and Tyro Health administration and troubleshooting
Coordinate maintenance and repairs with external providers

Clinic Presentation & Maintenance

Maintain a clean, organised, and professional clinic environment
Coordinate maintenance and repair requests
Ensure clinic presentation standards are consistently met
Support smooth day-to-day operational functioning of the clinic

This Role May Suit Someone Who:

Enjoys structure, organisation, and operational flow
Takes pride in doing things properly and consistently
Is proactive, calm, and solutions focused
Communicates clearly and professionally
Enjoys working with both people and systems
Can manage competing priorities efficiently
Values teamwork and high standards
Wants to grow into a senior operations role over time

Why You’ll Love Working at West Coast Neuro

BUILD SOMETHING FROM THE GROUND UP
This is our first dedicated Admin & Finance Coordinator role, designed to support and strengthen a well-established system as the clinic continues to grow.
CAREER GROWTH & LEADERSHIP PATHWAY
This role has strong potential to develop into a broader operations leadership position across multiple clinics as West Coast Neuro expands.
SUPPORTIVE AND COLLABORATIVE TEAM
You will work closely with a passionate clinical and leadership team that values initiative, communication, and collaboration.
PURPOSE-BUILT CLINIC
You will work within a modern neurological rehabilitation facility with innovative equipment and systems designed to support high-quality care.
MEANINGFUL IMPACT
Your work directly supports clients living with neurological conditions and ensures clinicians can deliver their best work every day.

The Details

Part time position
Salary based on experience
Based in our Balcatta Clinic
Foundational role with leadership growth pathway

We Welcome All Applicants

We are building a team that reflects the clients and community we support, and we welcome applicants from all backgrounds and levels of experience.
You do not need to have prior experience in healthcare or allied health, we can teach you that. What we are really looking for is someone with strong communication skills, a genuine client-focused mindset, and experience in a people-facing role where you’ve been responsible for providing a high standard of service.

If you are proactive, reliable, and excited by the opportunity to grow within a supportive and fast-moving team, we would love to hear from you.

Apply now and become part of West Coast Neuro as we continue to grow.

Apply Now

Refine Your Search

purchasing support coordinator jobs

Admin & Finance Coordinator

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I want to receive the latest job alert for purchasing support coordinator

Explore jobs in more locations

Individual Mentoring

Group Mentoring Sessions

Induction Program

Mastery Partners

Informal Mentoring

PD Funding

About West Coast Neuro

About This Role

Key Responsibilities

This Role May Suit Someone Who:

Why You’ll Love Working at West Coast Neuro

We Welcome All Applicants

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