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Marketing & Social Media Coordinator

Thomas Hotels -
Surry Hills NSW

Quick Apply

Job Details

Full-time
From $60,000 a year

Qualifications

Hospitality
Adobe Photoshop
Adobe Lightroom
Adobe Creative Suite
Canva
Driver Licence
Adobe Premiere
MailChimp
Marketing
Copywriting

Full Job Description

Marketing & Social Media Coordinator

Full Time | Based in Surry Hills, Sydney
Immediate start available for the right candidate

Thomas Hotels is a growing hospitality group with a diverse portfolio of pubs, bistros, and pub accommodation across Greater Sydney, Newcastle and the Mid North Coast. We are seeking a driven and creative Marketing & Social Media Coordinator to join our newly renovated Surry Hills head office.

This junior-to-intermediate level role is ideal for someone looking to supercharge their career in social media marketing within the hospitality industry. You’ll be working closely with the Group Marketing Manager and collaborating across our team and venues to build vibrant, consistent, and engaging digital content that reflects the energy of our pubs and the communities we serve.

About the Role

As Marketing & Social Media Coordinator, you will:

Develop and implement engaging social media strategies across key platforms (Instagram, Facebook, Me&U Connect or similar)
Support the development of branding and marketing campaigns for new and recently renovated venues
Plan and execute promotional content for weekly events, menu launches, seasonal campaigns, functions, and supplier partnerships
Create, curate, and publish original photo and video content (on-site and remotely) that reflects each venue’s unique identity
Work alongside venue teams to generate user-generated content (UGC) and capture in-venue moments
Monitor social media performance and engagement, offering insights and recommendations
Coordinate email campaigns and assist with digital promotional materials
Collaborate with internal teams and external stakeholders to execute marketing plans
Be proactive in identifying new opportunities and trends within the hospitality and digital content space

Who You Are

We’re looking for someone who is:

Passionate about hospitality, food, and pub culture
A natural storyteller with a keen eye for detail and a strong visual sense
Comfortable working autonomously and getting out to venues as required
Confident in a fast-paced, agile environment where priorities may shift
A self-starter who takes ownership, follows through, and isn’t afraid to roll up their sleeves
Up to date with social media trends and able to translate them into localised, venue-specific content

Key Skills & Experience

Essential:

1–2+ years experience in a marketing, content or social media role (in-house or agency)
Demonstrated ability to plan and publish social content across Instagram and Facebook
Strong copywriting and content ideation skills
Basic design skills (Canva or similar)
Willingness and flexibility to visit venues across NSW (ad hoc)

Desirable:

Experience in the hospitality or events industry
Familiarity with tools like Meta Business Suite, email marketing platforms (e.g. Mailchimp), or Me&U Connect
Skills in photography/videography and Adobe Creative Suite (Photoshop, Premiere, Lightroom etc.)
Driver’s licence and access to a vehicle

What We Offer

A creative and collaborative environment within a small but dedicated team
Hands-on exposure to a broad range of marketing and hospitality functions
Autonomy, flexibility, and the opportunity to make real impact
A supportive workplace that values curiosity, initiative, and fresh ideas
The chance to be part of a dynamic and growing hospitality group

Quick Apply

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