In-Demand Security technician Jobs in Mentone Vic

Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
8d
Shutdown & Project Inspection Personnel - Victoria
NDE Solutions —Melbourne VIC
- Temporary
- Management
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Data Center Technician
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
1d
BMS Technician
Grosvenor Engineering Group —Melbourne VIC
- $50 - $60 an hour
- Full-time
- HVAC
- Communication skills
- Health insurance
- Pet insurance
Portables Manager
Chubb Fire & Security —Dingley Village VIC
- Full-time
- Management
- Team management
- Leadership
- Referral program
Commissioning Opportunities - Building Services - HDR Australia
HDR —Melbourne VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
11d
Workshop Controller – Mercedes‑Benz Brighton
Patterson Cheney Pty Ltd —Moorabbin VIC
- Full-time
- Leadership
Telecommunications Technician | Growing ASX Listed Organisation
Business Telecom Australia Pty Ltd (NexGen) —Melbourne VIC
- Full-time
Quick Apply
Commercial Van Technician | Mercedes-Benz Berwick
Patterson Cheney Pty Ltd —Narre Warren VIC
- Full-time
- Mechanic experience
- Communication skills
- Employee discount
10d
Data Center Operation Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
Delivery Coordinator
ASI Solutions —Mulgrave VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
Quick Apply
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Parts Interpreter
Peter Warren Automotive Holdings —Doncaster VIC
- Full-time
- Management
- Sales
- Customer service
- Employee discount
6d
Automotive Technician - Isuzu UTE at Patterson Cheney
Patterson Cheney Pty Ltd —Keysborough VIC
- Overtime
- Communication skills
- Employee assistance program
- Employee discount
1d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Mechanic - Field Service
Adaptalift Group —Springvale VIC
- $38 - $43 an hour
- Overtime
- Forklift
- Electrical experience
- Construction experience
Quick Apply
EMC Test Technician/Engineer
EMC Technologies —Melbourne VIC
- Customer service
- Engineering
- Analysis skills
Logistics Specialist
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Training Designer (Marine Engineering)
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Electrical experience

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Level 2 IT Support Team Leader

Accent Group -
Cremorne VIC

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Jira
ITIL Certification
WMS
Microsoft Office
Zendesk
IT support
POS
ServiceNow
Leadership
Communication skills
Intune
VPN

Full Job Description

Join one of Australia and New Zealand’s largest retail groups - Accent Group. With a portfolio of over 850+ stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we’re not just selling shoes - we’re shaping the future of retail. At Accent Group, we’re driven by innovation, passionate about people, and serious about creating standout career opportunities. Whether you’re starting your retail journey or looking to grow into leadership, you’ll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course!)

The Level 2 IT Support Team Lead plays a critical role in ensuring reliable, efficient, and user-centric technology support across the company’s retail footprint, warehouse environments, and corporate offices.
This role is responsible for leading a team of technicians, overseeing technology delivery across stores and workplace environments, and driving service improvements through standardisation, proactive support, and stakeholder engagement. The role spans both operational support (BAU) and implementation of modern workplace initiatives, including device management, end-user compute, POS systems, and collaboration tools.

Key Responsibilities will include:

Lead, mentor, and coordinate a team of support technicians covering retail, warehouse, and corporate sites.
Manage task allocation, rosters, escalation handling.
Provide leadership across incident response, relocations, and tech fit-outs.
Oversee deployment and lifecycle management of POS terminals, printers, mobile devices, and office tech.
2nd Level Support technology in-store (new store openings, refits, and closures) and ensure on-site readiness.
Lead the implementation and support of workplace AV, conferencing, and meeting room technologies.
Manage IT onboarding/offboarding processes, asset tracking, and returns.
Ensure consistent device builds (Intune Autopilot / Windows / iOS / mac OS) and compliance with company standards.
2nd Level support and troubleshoot key systems including: POS environments (hardware and software), Mobile Device Management (Intune), Collaboration platforms (O365, Teams, Zoom), Printing, Wi-Fi, VPN, and other user technologies.
Maintain strong communication with Store Ops and IT teams.
Identify improvement opportunities in service delivery and tech usability.
Support rollout of strategic projects (WMS, security upgrades, infrastructure modernisation).
Maintain accurate documentation and knowledge base articles for support teams and end users

To be successful you will ideally have:

Demonstrated 5+ years in an IT support/technical services role, including at least 2 years in a team leadership capacity.
Experience supporting retail store technology environments, including POS, printers, and mobile devices.
Familiarity with Microsoft Intune, Office 365, Active Directory, and MDM tools.
Proven ability to manage vendors and coordinate field support teams.
Experience in a retail or multi-site environment supporting POS, store networks, and handheld devices.
Proficiency in Microsoft 365, Windows 11, and endpoint management (Intune/Autopilot).
Familiarity with ITSM tools (ServiceNow, Zendesk, Jira Service Management, or similar).
ITIL v3/4 Training or Certification
Have a Make it Happen Attitude
Strong interpersonal and customer skills with the ability to build relationships at all levels.
Excellent listening, verbal and written communication skills.
Take ownership of the incidents and see them to a satisfactory resolution.
Able to function and collaborate within a team and remain approachable always.
Retail Experience beneficial.

Why Join Accent Group?

Be part of a dynamic and growing company with a portfolio of the best global brands.
Opportunity to make a significant impact on our technology team.
Collaborative and supportive team environment.
Competitive salary and benefits package.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

Quick Apply

Refine Your Search

security technician jobs in mentone vic

Level 2 IT Support Team Leader

Shutdown & Project Inspection Personnel - Victoria

Data Center Technician

BMS Technician

Portables Manager

Commissioning Opportunities - Building Services - HDR Australia

Intermediate Service Desk Technician

Workshop Controller – Mercedes‑Benz Brighton

Telecommunications Technician | Growing ASX Listed Organisation

Commercial Van Technician | Mercedes-Benz Berwick

Data Center Operation Technician

Delivery Coordinator

Data Center IT Support Engineer, MEL - DCO

Parts Interpreter

Automotive Technician - Isuzu UTE at Patterson Cheney

ICT System and Field Technician

Mechanic - Field Service

EMC Test Technician/Engineer

Logistics Specialist

Training Designer (Marine Engineering)

I want to receive the latest job alert for security technician in mentone vic

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