In-Demand Evolution support services Jobs in Melbourne, Vic

POS & Food Systems Application Lead
David Jones —Melbourne VIC
- Hybrid work
- Hospitality
- SQL
- Scripting
- Employee discount
Chef de Partie
Accor Apartments & Realty —Epping VIC
- Weekend availability
- Hospitality
- Culinary experience
- Restaurant
Export Manager
McCain Foods Limited —Melbourne VIC
- Full-time
- Bachelor's degree
- AI
- Business
Buying Manager - Beauty
David Jones —Melbourne VIC
- Seasonal
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Annual leave
- Parental leave
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Digital Engagement and Conversation Analyst
RACV —Melbourne VIC
- Full-time
- Hybrid work
- Marketing
- Research
- Analysis skills
2d
Senior Minor Works Manager
RMIT University —Melbourne VIC
- $141,417 - $151,521 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Working with children
3d
Staff Product Designer
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Research
- Communication skills
Cloud Architect
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
- Work from home
11d
Bartender
Ovolo Group —South Yarra VIC
- Serving
- Communication skills
6d
CRM Lifecycle Specialist
Officeworks —Chadstone VIC
- Contract
- CRM software
- Organisational skills
- Marketing
- Employee assistance program
9h
Head, Department of Health and Society
University of Melbourne —Parkville VIC
- Full-time
- Research
- University
- Leadership
People & Culture Business Partner – Support Centre
David Jones —Melbourne VIC
- Hybrid work
- AI
- Communication skills
- Annual leave
- Parental leave
Head of Technology Operations
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Management
- Budgeting
- Leadership
People Systems Manager
City FM Australia —Mulgrave VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Quick Apply
3d
Configuration and Data Management Specialist
KBR —Melbourne VIC
- Full-time
- Engineering
- Data analysis skills
- Agile
- Parental leave
Buying Manager - Menswear & Childrenswear
David Jones —Melbourne VIC
- Seasonal
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Annual leave
- Parental leave
7d
HR Business Partner Consultant
Telus Health —Melbourne VIC
- Data analysis skills
- Presentation skills
- Business Administration
Associate Director, Procurement Enablement – ESG, Governance, Training & Development
CSL Behring —Melbourne VIC
- Full-time
- Education
- Bachelor's degree
- Business
Project Director
Victorian Infrastructure Delivery Authority | Health —Melbourne VIC
- $240,938 - $275,662 a year
- Full-time
- Budgeting
5d

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POS & Food Systems Application Lead

David Jones -
Melbourne VIC

Apply Now

Job Details

Permanent

Benefits

Employee discount

Qualifications

Hospitality
PCI
SQL
Scripting
POS
APIs
Security
AI
JMS
Communication skills

Full Job Description

David Jones has been shaping the Australian retail experience for over 185 years, and the technology underpinning that experience matters as much as the product on the floor. As the POS & Food Systems Application Lead within the Platform team, you'll own the systems that connect every transaction — from fashion floors to food halls — and drive their continuous evolution.

What You'll Own

Lead the lifecycle of David Jones' Point of Sale and Food Systems applications, ensuring safe, reliable and resilient services across ~40 stores and Distribution centres.
Own application availability, transaction integrity, and health, acting as the key escalation point for critical incidents, problem management, and operational excellence
Support the simplification, technical debt reduction, and modernisation initiatives, including cloud-enabled architectures, API-first integrations, and unified commerce capabilities
Manage the flow of transaction data across POS, payments, data warehouses, and downstream enterprise systems, ensuring accuracy, observability, and trusted reporting
Establish and govern service levels, operational KPIs, and peak-trading readiness plans that support seamless store operations
Lead vendor and partner relationships across POS, payments, hardware, and food systems, ensuring strong performance, SLA compliance, commercial outcomes, and continuous improvement
Deliver enhancements, upgrades, releases, and proof-of-concept initiatives while balancing innovation, operational risk, and business priorities
Build and lead a high-performing application team, fostering a product mindset focused on customer outcomes, automation, efficiency, and continuous improvement

What You'll Bring

Demonstrated experience leading or supporting enterprise POS, retail store systems, or transaction-based platforms within a complex multi-site retail environment
Strong understanding of retail transaction flows, including POS, payments, reconciliation, inventory, and finance ecosystems
Experience managing critical application platforms end-to-end, including incident, problem, change, release, and lifecycle management
Proven ability to drive platform modernisation and simplification while maintaining operational stability in legacy environments
Strong stakeholder management and communication skills, with the ability to engage effectively across store operations, business leadership, technology teams, and external vendors
Experience managing vendor ecosystems and holding partners accountable for service delivery, commercial outcomes, and SLA performance
Understanding of integration patterns including APIs, messaging platforms, event-driven architectures, and batch processing
Familiarity with modern technology practices such as cloud services, observability, automation, AI-assisted operations, and platform engineering principles
Knowledge of PCI-DSS, payment security requirements, and retail compliance obligations
A commercial mindset with the ability to balance customer experience, operational risk, cost optimisation, and value realisation

Desirable Experience

Experience supporting food service, hospitality, or food retail technology platforms
Knowledge of Oracle Retail applications, messaging technologies (IBM MQ, JMS, Oracle AQ), or retail data integration ecosystems
Experience with scripting and automation technologies including SQL, Python, Shell, Java, or similar
Exposure to large-scale POS modernisation or unified commerce transformation programs

Why David Jones

Joining the Platform team means working at the centre of a business that is genuinely investing in its technology foundations. David Jones offers a collaborative environment where retail expertise and technical ambition sit side by side. You'll benefit from a staff discount that spans one of Australia's most iconic retail ranges, access to learning and development support, and a hybrid working model that balances CBD office collaboration with flexibility. This is a permanent role with genuine scope to grow.

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Apply Now

Refine Your Search

evolution support services jobs in melbourne, vic

POS & Food Systems Application Lead

Chef de Partie

Export Manager

Buying Manager - Beauty

Head of Omnichannel Transformation

Digital Engagement and Conversation Analyst

Senior Minor Works Manager

Staff Product Designer

Cloud Architect

Bartender

CRM Lifecycle Specialist

Head, Department of Health and Society

People & Culture Business Partner – Support Centre

Head of Technology Operations

People Systems Manager

Configuration and Data Management Specialist

Buying Manager - Menswear & Childrenswear

HR Business Partner Consultant

Associate Director, Procurement Enablement – ESG, Governance, Training & Development

Project Director

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