Vacancy Number: #361
Position Title: Administrative Assistant Tech School
Employment Type: Ongoing
FTE / Hours: Full-Time – 1.0 (38 hours per week)
Department: Education Design, Innovation and Services – Tech Schools
Location: Epping
Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2025 (PACCT)
Classification Level: PACCT Level 3.1
Salary: $63,689 per annum, plus superannuation
Applications Close: Tuesday, 28 July 2026
Provide high-quality administrative support to the Tech School, supporting student engagement, stakeholder communication and the effective delivery of Tech School programs.
Melbourne Polytechnic has delivered hands-on, future-focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you’ll enjoy:
- Meaningful work that supports education, training, innovation and student success
- A supportive and collaborative team environment
- Flexible work arrangements, where applicable
- Exposure to diverse programs, systems and continuous improvement initiatives
- A values-driven organisation committed to inclusion, wellbeing and quality
Reporting to the Director, Whittlesea Tech School, this role works as part of the dynamic Tech School team, working in a flexible and collegiate manner to ensure policies and procedures are implemented and that efficient and effective administration is provided.
You will support the communication and organisational needs of the Tech School, working closely with students, partner schools, industry and other stakeholders. The role contributes to sharing and promoting Tech School programs and the achievements of young people across Melbourne's north while delivering professional, responsive administrative support.
This position suits someone with strong administrative, organisational and customer service skills who enjoys working collaboratively and building positive relationships with a diverse range of stakeholders.
What You'll Do
- Assist in the administration of student engagement activities, including enquiries, program information, bookings, follow-up enquiries and the collection of feedback data
- Provide high-level customer service to internal and external clients, ensuring enquiries are responded to in a timely manner with tact, diplomacy andaccurate information
- Provide general administrative support, including correspondence, mail merges, meeting administration, secretariat duties, database maintenance, data collation and reporting
- Assist with office resource management, procurement, purchase administration, prompt payments and processing tax invoices
- Maintain accurate filing and archiving systems, both electronic and hard copy, in accordance with Institute policies and quality assurance requirements
- Use a range of software including Outlook, Microsoft Word, Excel, SharePoint and Mailchimp
- Assist in the production and administration of social and print media communications for the Tech School
- Provide administrative support for events, meetings, tours and training activities
- Provide confidential administrative assistance to the Tech School Executive Director and Directors
- Collaborate with Tech School staff to support consistent administrative systems and participate in projects and continuous improvement initiatives
- Appropriate vocational or other qualifications and/or extensive experience in administrative support roles
- Demonstrated high standard of administrative and organisational skills, including document presentation, drafting, formatting, spreadsheet development, database maintenance and administrative systems
- Excellent written, verbal and interpersonal communication skills, with the ability to communicate and liaise effectively with internal and external stakeholders
- Demonstrated organisational and problem-solving skills, with the ability to prioritise work, meet deadlines, use tact and diplomacy, maintain confidentiality and respond flexibly to changing priorities
- Demonstrated ability to work effectively both independently and as part of a team
- Demonstrated knowledge of and commitment to Occupational Health and Safety, Anti-Discrimination, Quality Assurance and Continuous Improvement principles
- Experience supporting student engagement, events or educational programs
- Experience using Microsoft Office, SharePoint, Mailchimp and database systems
Qualifications & Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Qualifications
To be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.
Mandatory Checks
Appointment to this position is subject to the successful completion of all mandatory employment checks.
You must hold, or be eligible to obtain:
- A valid Victorian Working with Children Check (Employee)
- A National Police Check
- Any other role-specific employment, regulatory or safety checks required for the position
How To Apply
through Melbourne Polytechnic’s careers portal. You will be able to view the full Position Description and upload your documents online.
Please ensure you:
- Complete all pre-screening questions
- Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the role
- Maximum file size: 2MB per document
- Preferred format: PDF (Word .doc or .docx accepted)
- Avoid special characters in file names (e.g. ! @ # % *)
Our selection process may include:
- An interview (in person or via Microsoft Teams)
- Reference checks
- Employment and qualification verification
We aim to provide a respectful and timely recruitment experience for all applicants.
For further information, please contact the Recruitment Team via [email protected]
Melbourne Polytechnic is an equal opportunity and child-safe employer. We value the knowledge, skills and perspectives of Aboriginal and Torres Strait Islander peoples and strongly encourage applications from First Nations candidates. We also welcome applications from people with disability, people from culturally diverse backgrounds, women in underrepresented areas, and people of all genders, gender identities, sexual orientations and LGBTQIA+ communities.
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
