In-Demand Aboriginal data analyst Jobs in Melbourne, Vic

Level 2 Customer Application Support Analyst - Reflect & Recover
Civica —Ringwood VIC
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- SQL
- Work from home
Quick Apply
Investigative Analyst, EPP - RITA, EPP - RITA
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Research
- Bachelor's degree
- Communication skills
12d
Reporting, Risk and Compliance Analyst, Digital Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
- SQL
- Presentation skills
12d
Data Analyst, Mental Health Performance and Commissioning / Evidence Outcomes & Info System
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Data analysis skills
- Research
- Recruiting
5d
Risk and Resilience Analyst, Audit Risk and Integrity Unit (2 vacancies available)
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
11d
Product Portfolio Data Analyst (Accounting), Engage Data
HUB24 —Melbourne VIC
- Full-time
- Management
- Administrative experience
- SQL
People Systems Business Analyst
Cabrini Health —Malvern VIC
- Up to $18,850 a year
- Full-time
- Hybrid work
- Analysis skills
- Commuter assistance
Senior Analyst
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Bachelor's degree
- Cleaning
3d
Analyst, Investment and Commissioning/ Investment Reform
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Research
- Analysis skills
- Recruiting
11d
Insights & Analytics Analyst
Coles Group —Hawthorn East VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Databases
- Free parking
- Employee stock purchase plan
2d
Business Analyst
Cushman & Wakefield —Melbourne VIC
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Functional Analyst - Supply Chain
Officeworks —Chadstone VIC
- ERP systems
- SQL
- Analysis skills
- Employee assistance program
Systems Analyst, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- AWS
5d
Financial Systems Analyst
Estia Health —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Budgeting
- Employee assistance program
- Gym membership
Functional Analyst, AI-Native Delivery
Origin Energy —Melbourne VIC
- Contract
- Data analysis skills
- SQL
- Analysis skills
9d
Principal Threat Intelligence Analyst, Google Threat Intelligence Group
Google —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
Business Analyst - Technology
Wesfarmers Health —Docklands VIC
- CRM software
- ERP systems
- AWS
- Employee assistance program
9d
Population Health Insights Lead
North Western Melbourne Primary Health Network (NWMPHN) —Docklands VIC
- $92,305.97 - $115,092.80 a year
- Full-time
- Analysis skills
- Parental leave
- Employee assistance program
9d
Senior Commercial Performance Analyst
Medibank —Docklands VIC
- Microsoft Powerpoint
- Microsoft Excel
- Finance
ACES Business Analyst, ACES BI and Analytics
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- Computer Science
- Engineering

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Level 2 Customer Application Support Analyst - Reflect & Recover

Civica -
Ringwood VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Paid volunteer leave

Qualifications

Asset management
Salesforce
Maintenance
SQL
Analysis skills
ITIL
ServiceNow
Application support
SaaS
Communication skills

Full Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as a Level 2 Application Support Analyst at Civica

As a Level 2 Customer Application Support Analyst, you will provide advanced support for Civica’s Reflect & Recover solution, helping customers resolve more complex application issues that require deeper investigation and technical analysis.

You will manage escalations from Level 1, diagnose root causes, apply configuration changes or workarounds, and keep customers informed throughout the resolution process. You will work closely with Level 3 support, product, engineering, and technical operations teams to progress defects, enhancements, and more complex technical issues.

This role suits someone who enjoys problem-solving, customer support, and working across technical teams. It also provides the opportunity to contribute to knowledge base content, improve support processes, and mentor Level 1 analysts as part of a collaborative support environment

Requirements

What you will need to be successful in this role

Experience in application support, managing complex or escalated issues.
Demonstrated understanding of asset maintenance practices within a public-sector operating environment.
Experience supporting asset maintenance management systems used by a predominantly mobile or field-based workforce.
Familiarity with, or experience supporting, State-based asset maintenance contracts and associated operational frameworks.
Knowledge of field workforce operations, maintenance scheduling, work management processes, and asset lifecycle management principles.
Strong analytical and problem-solving capability
Ability to investigate incidents and identify root causes
Experience applying configuration changes, data fixes, or workarounds
Understanding of SaaS or cloud-based applications
Ability to interpret logs, data, and system behaviour
Clear and professional communication skills
Experience managing cases and customer updates end-to-end
Familiarity with ITIL processes (incident, problem, change)
Experience collaborating with cross-functional teams, including Support, Product, Engineering, and Technical Operations.
Exposure to service management platforms such as Salesforce or ServiceNow.
Basic SQL skills for data review and analysis.
Strong documentation and knowledge-sharing discipline.
Ability to coach, mentor, and support junior team members.

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Quick Apply

Refine Your Search

aboriginal data analyst jobs in melbourne, vic

Level 2 Customer Application Support Analyst - Reflect & Recover

Investigative Analyst, EPP - RITA, EPP - RITA

Reporting, Risk and Compliance Analyst, Digital Health

Data Analyst, Mental Health Performance and Commissioning / Evidence Outcomes & Info System

Risk and Resilience Analyst, Audit Risk and Integrity Unit (2 vacancies available)

Product Portfolio Data Analyst (Accounting), Engage Data

People Systems Business Analyst

Senior Analyst

Analyst, Investment and Commissioning/ Investment Reform

Insights & Analytics Analyst

Business Analyst

Functional Analyst - Supply Chain

Systems Analyst, Region Services

Financial Systems Analyst

Functional Analyst, AI-Native Delivery

Principal Threat Intelligence Analyst, Google Threat Intelligence Group

Business Analyst - Technology

Population Health Insights Lead

Senior Commercial Performance Analyst

ACES Business Analyst, ACES BI and Analytics

I want to receive the latest job alert for aboriginal data analyst in melbourne, vic

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