In-Demand Systems consultant Jobs in Victoria

Lead Cloud Solutions Consultant
Concentrix —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- AWS
- Financial services
Management Consultant
Damani Tabor Consulting —Melbourne VIC
- $75,217.10 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Parental leave
- Employee discount
Quick Apply
11d
Member Experience Consultant
AIA —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Time management
- Commuter assistance
- Health insurance
9d
AWS Cloud Solutions Consultant - AWS Connect - CX
Concentrix —Melbourne VIC
- Full-time
- DevOps
- SQL
- AWS
Learning & Development Consultant
Terra Firma —Melbourne VIC
- Contract
- Salesforce
Business Operations Consultant
CSM SEC PTY LTD —Mount Waverley VIC
- From $80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Travel reimbursement
- Relocation assistance
Quick Apply
Project Controls Consultant - All Levels
LogiKal —Melbourne VIC
- Full-time
- Bachelor's degree
- IT
Quick Apply
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Hybrid work
- Customer service
- Parental leave
Business Consultant - Change Management
Terra Firma —Melbourne VIC
- Master's degree
- Agile
- Employee assistance program
Banking Platforms Consultant (all levels)
Accenture —Melbourne VIC
- Full-time
- Leadership
- On-the-job training
- Parental leave
Education Consultant
Asia Pacific Group —Melbourne VIC
- Microsoft Office
- Communication skills
- Negotiation
Immigration Consultant
CIBT —Melbourne VIC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
MCC Consultant
RACV —Noble Park VIC
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Computer skills
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
7d
Senior Consultant - Supply Chain and Operations
EY —Melbourne VIC
- $93,500 - $125,000 a year
- Management
- Analysis skills
- Presentation skills
- Parental leave
Customer Support Consultant
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Café
- Parental leave
20h
Customer Success Consultant
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Parental leave
- Employee assistance program
Quick Apply
14d
Application Support Consultant
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- SharePoint
2d
IFS Projects Consultant
InfoConsulting —Melbourne VIC
- Remote
- English
- Budgeting
Employment Consultant
genU —Werribee VIC
- $65,000 - $73,000 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance program

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Lead Cloud Solutions Consultant

Concentrix -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

CI/CD
Cloud architecture
PCI
Salesforce
AWS Certification
AWS
Zendesk
Terrafrom
Security
ServiceNow
Financial services
AI
Leadership
Analytics

Full Job Description

Concentrix is looking for a Lead Cloud Solutions Consultant to join our ANZ Cloud and Customer Experience practice.

This is a senior, client-facing role. You will be the senior technical voice on your engagement — running discovery with business and IT stakeholders, owning the architecture, making the trade-off calls, and leading a small squad of mid to senior consultants who build it. You will be accountable for the technical outcome, not just your own contribution to it.

Our work spans cloud modernisation, data and analytics, and customer experience platforms on AWS, including a growing book of Amazon Connect and CCaaS delivery. Deep Amazon Connect experience is a real differentiator here, but it is not a prerequisite — strong AWS architects who want to build that specialism with us are encouraged to apply.

This role suits someone who has outgrown pure engineering and wants the harder problem: shaping what gets built, defending that position in front of a client, and lifting the capability of the people around them.

What you will do

Lead discovery with business, operations, and IT stakeholders, and translate what you hear into architecture that stands up commercially and technically.
Own the end-to-end solution design — architecture, integration patterns, data flows, security posture, and non-functional requirements — and act as design authority for the engagement.
Lead a squad of mid to senior consultants: set technical direction, allocate work, unblock people, and hold the quality bar.
Stay hands-on. You will still write code, build reference implementations, and prove out the hard parts yourself.
Lead migrations to AWS, including contact centre migrations from platforms such as Genesys, Avaya, NICE, and Cisco to Amazon Connect — gap analysis, cutover, and rollback planning.
Design data and AI-enabled capability using Glue, Athena, QuickSight, Amazon Bedrock, and Amazon Connect AI agents — with the guardrails that make it safe in production.
Mentor your squad and build reusable IP — reference architectures, accelerators, and patterns that make the next engagement faster than the last.
Support pre-sales occasionally — shaping solutions and estimates for new opportunities. This is a delivery-led role, not a pre-sales one.

What you will bring

8+ years in cloud engineering, architecture, or technical consulting, including significant time in a consulting, systems integrator, or partner environment.
Demonstrated ownership of end-to-end AWS solution design for enterprise clients — not just contributing to someone else’s architecture.
Technical leadership of a delivery team or squad, including mentoring and quality accountability.
Deep AWS platform knowledge across compute, containers, serverless, storage, networking, and data services.
Strong development capability in Python and/or TypeScript, plus infrastructure as code (CloudFormation, CDK, or Terraform) and CI/CD.
Security and compliance literacy and experience delivering in regulated environments such as financial services, superannuation, health, or government.
Excellent communication. You can hold a room, write a design document people actually read, and disagree with a client without damaging the relationship.
AWS Professional-level certification (Solutions Architect or DevOps Engineer), or equivalent demonstrated depth.
Australian work rights and the ability to obtain a police check.

Highly regarded

Amazon Connect delivery experience — contact flows, routing and queue architecture, Lambda integrations, Contact Lens, outbound campaigns.
Contact centre domain knowledge — IVR, ACD, routing, workforce management, quality management.
Generative AI delivery experience — Amazon Bedrock, RAG, agentic patterns, evaluation, and guardrails.
CRM and enterprise integration — Salesforce, Dynamics 365, ServiceNow, or Zendesk.
Telephony and networking fundamentals, and compliance experience with PCI DSS, APRA CPS 234, or the Australian Privacy Principles.

What we offer

Genuine technical ownership of a major client engagement, with the autonomy to make the calls.
A funded certification and training pathway, including AWS certification and re:Invent opportunities.
Flexible hybrid working from our Sydney office.
A clear path to Principal Consultant or Solution Architecture leadership.

About Concentrix

We are the experience design and engineering team of Concentrix, a global technology and services leader, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We recruit the best people and work in small, senior project teams — which is why our clients keep bringing us their hardest problems rather than their easiest ones.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.

We know strong candidates often do not meet every listed criterion. If you meet most of the essentials and the role interests you, please apply

Apply Now

Refine Your Search

systems consultant jobs in victoria

Lead Cloud Solutions Consultant

Management Consultant

Member Experience Consultant

AWS Cloud Solutions Consultant - AWS Connect - CX

Learning & Development Consultant

Business Operations Consultant

Project Controls Consultant - All Levels

Client Service Consultant

Business Consultant - Change Management

Banking Platforms Consultant (all levels)

Education Consultant

Immigration Consultant

MCC Consultant

End User Technical Support Consultant

Senior Consultant - Supply Chain and Operations

Customer Support Consultant

Customer Success Consultant

Application Support Consultant

IFS Projects Consultant

Employment Consultant

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