In-Demand Student experience manager Jobs in West End, Qld

Campus Manager
Contour Education —Indooroopilly QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
5d
Operations Coordinator, Student Accounts and Loans
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
- Negotiation
5d
Project Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Microsoft Office
- Administrative experience
- Business development
- Free parking
- Health insurance
6d
Content Marketing Manager
aXcelerate —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Management
- Employee assistance program
- Gym membership
Quick Apply
Graduate Positions 2026 /2027 Intake
Exant Advisory —Brisbane QLD
- Full-time
- Finance
- Bachelor's degree
- Accounting
- On-the-job training
Quick Apply
Partnership Manager
Grandshake —Brisbane QLD
- Full-time
- Communication skills
- Marketing
- Negotiation
Campus Manager - Indooroopilly
Contour Education —Indooroopilly QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
5d
Business Administration Assistant | NDIS
Procare Group —Brisbane QLD
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Employee assistance program
7h
Administration Manager
Queensland Government —Brisbane QLD
- Management
- Administrative experience
- Typing
7d
Family Law Administration Assistant
Barry Nilsson —Brisbane QLD
- Office
- Administrative experience
- Communication skills
4d
OSHC Assistant Coordinator I Brookfield
Helping Hands —Brookfield QLD
- $39 - $42 an hour
- Part-time
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
Project Manager | Education Projects
RP Infrastructure —Brisbane QLD
- Full-time
- Hybrid work
- Laboratory experience
- Research
- Construction experience
University Partnerships Manager - Legal Education
LexisNexis —Brisbane QLD
- Full-time
- Hybrid work
- Sales
- Customer service
- University
- Parental leave
Careers Advisor
Kaplan —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Master's degree
- Annual leave
14d
Customer Service Manager
Contour Education —Mount Gravatt QLD
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
AccessAbility Support Officer
Queensland Government —Brisbane QLD
- Temporary
5d
University Partnerships Manager - Legal Education
RELX —Brisbane QLD
- Full-time
- Hybrid work
- Sales
- Customer service
- University
- Parental leave
Administration Officer - Centenary State High School
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
- Organisational skills
7d
Campus Manager - Brisbane CBD
Contour Education —Brisbane QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
5d
Business Manager - Oxley State School
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Teaching
11d

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student experience manager jobs near west end, qld

Campus Manager

Contour Education -
Indooroopilly QLD

Apply Now

Job Details

Full-time
$75,000 - $90,000 a year
5 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership

Full Job Description

Be the ultimate custodian of the Contour Campus experience ️

We are looking for a superstar full time Campus Leader (Campus Manager) for our upcoming Indooroopilly campus. At Contour our Campus Leaders hold full ownership of the assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. You will lead and develop the campus experience team, safeguard operational discipline, and drive continuous improvement so that the campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do
Leadership

Campus Ownership - Full accountability for the campus being safe, well-organised, and elite-experience-ready every day.
Team Leadership & Development - Lead, coach, and develop the Service Team into high-performing operators.
Campus Representation - Champion the campus within Contour, escalating issues and upholding brand standards.
Crisis & Issue Management - Lead confidently through disruption, resolving issues quickly while protecting the student experience.

Operations

Operational Excellence - Oversee core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, phone/email/text service) with disciplined, flawless execution.
Tutor Enablement - Build trusted tutor relationships, keeping classrooms, resources, and tech fully prepared.

Experience

Experience Stewardship - Safeguard the full student and parent journey, from first trial to the hundredth class, ensuring every touchpoint is seamless and delightful.
Walk-In & Student Support Oversight - Ensure clear, empathetic, accurate support for walk-ins and students/parents, building trust and confidence.
Trial Experience & Conversion - Own the trial experience end-to-end, from trial pack prep to delivery, maximising conversion.

Improvement

Workflow & Process Improvement - Identify gaps and embed solutions that lift campus efficiency and student experience.
Standards & Quality Assurance - Audit operations, experience touchpoints, and team performance for uncompromising adherence to Contour standards.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
Communication – Clear, empathetic, and professional with students, families & team members.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows
Competitive salary of $75,000 to $90,000 AUD + super, extra leave, EAP access, and lifestyle perks

Application Process

Submit your application
Shortlisted candidates will complete a video interview and behavioural assessment
Attend a in person interview

If you've led a team before and know what it takes to make every customer interaction feel personal, we'd love to hear from you.

Apply Now

Refine Your Search

student experience manager jobs in west end, qld

Campus Manager

Operations Coordinator, Student Accounts and Loans

Project Support Officer

Content Marketing Manager

Graduate Positions 2026 /2027 Intake

Partnership Manager

Campus Manager - Indooroopilly

Business Administration Assistant | NDIS

Administration Manager

Family Law Administration Assistant

OSHC Assistant Coordinator I Brookfield

Project Manager | Education Projects

University Partnerships Manager - Legal Education

Careers Advisor

Customer Service Manager

AccessAbility Support Officer

University Partnerships Manager - Legal Education

Administration Officer - Centenary State High School

Campus Manager - Brisbane CBD

Business Manager - Oxley State School

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