In-Demand Staff operational support engineer Jobs in Parramatta, Nsw

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CreditorWatch —Sydney NSW
- Full-time
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- APIs
- AI
- Gym membership
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THE ICONIC —Barangaroo NSW
- Azure
- AWS
- Leadership
- Parental leave
- Employee assistance program
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10d
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Toll Group —Bankstown NSW
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Commonwealth Bank —Sydney NSW
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11d
Staff Product Manager, Payment
Ignition —Sydney NSW
- Full-time
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6d
Systems & Cloud Engineer
Francom —Sydney NSW
- Full-time
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Ingram Micro —Sydney NSW
- Full-time
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5d
Staff Platform Engineer / Lead DevOps Engineer
Commonwealth Bank —Sydney NSW
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Electrical Protection Engineer - Asplundh Tree Expert (Australia) Pty Ltd
Asplundh Tree Expert (Aust) Pty Ltd —Glendenning NSW
- $165,000 - $175,000 a year
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- Bachelor's degree
- In-person
- Communication skills
Quick Apply
Staff Operational Support Engineer
Dolby —Sydney NSW
- Weekend availability
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Technical Director/ WA Ports Lead - Perth
Moffatt & Nichol —Sydney NSW
- Full-time
- English
- Business development
- Bachelor's degree
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Staff Technical Account Manager
Dolby —Sydney NSW
- Azure
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Onterris —Sydney NSW
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Data Center Critical Facilities VI (Shift lead)
Equinix —Sydney NSW
- Full-time
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Staff Software Engineer – Create, Grow - Growth
Canva —Sydney NSW
- Full-time
- Hybrid work
- University
- Machine learning
- AI
- Parental leave
Quick Apply
Engineering Manager - Machine Learning (AI Products)
Xero —Sydney NSW
- Full-time
- Hybrid work
- Machine learning
- AI
- SDLC
10d
Client Technology - Engineering - Architecture
EY —Sydney NSW
- $134,000 - $195,000 a year
- Azure
- Recruiting
- APIs
- Parental leave

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IT Support Engineer

Advanced Navigation
Sydney NSW

Apply Now

Job Details

Qualifications

Data centre experience
Azure
Management
AWS Certification
SQL
AWS
Bachelor's degree
SaaS
AI
Business
IaaS
Advanced diploma
Information Technology

Full Job Description

Advanced Navigation is the world’s most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.

Today, Advanced Navigation is a supplier to some of the world's largest companies, including Airbus, Boeing, Google, Tesla, NASA, Apple, and General Motors. Discover it for yourself: https://youtu.be/F7uAqs1gtuk

Overview of Position

The IT Support Engineer (P3) serves as the primary face of IT for the Sydney office and the "main go-to person" for all internal technical support requirements. Reporting to the Head of IT, this role is the first line of defense in maintaining a seamless technical environment for our staff. We are looking for a technically versatile engineer who doesn't just solve problems but does so with an infectious, "can-do" attitude that elevates the energy of the entire team.

This is a high-impact, hands-on role designed for someone who is ready to grow alongside the business. While the day-to-day focus is on immediate technical execution, the successful candidate will be mentored to take on the coordination of support operations across the global business. This growth path provides a unique stepping stone to broaden your influence from localized support to overseeing global service delivery and vendor performance, all while remaining deeply "hands-on" with the technology.

Role Responsibilities

Front-Line Support & Operational Excellence

Act as the primary point of contact for all internal IT requests, providing rapid, high-quality resolution for hardware, software, and connectivity issues.
Own the end-to-end employee lifecycle for IT, from hardware provisioning and setup to offboarding, ensuring a premium experience for every team member.
Maintain the health and availability of core corporate systems, including Video Conferencing, Printing, and Directory Services, ensuring they are "always ready" for business use.
Consistently meet or exceed a 90% SLA target on work items, demonstrating a commitment to reliability and service excellence.

Hands-On Global Support Operations

Manage and maintain the SaaS and IaaS ecosystem (Google Workspace, AWS, Azure), ensuring these platforms are optimized for global collaboration.
Take a lead role in managing Global Support Operations, coordinating with 3rd party vendors to ensure consistent service standards are met across all international locations.
Support the Senior Systems Engineer on infrastructure projects, including network deployments and server maintenance in both cloud and On-Premise environments.
Implement and manage workflow automation to streamline support tasks, allowing the team to scale its impact as the global business grows.

Qualifications:

Bachelors Degree in IT or;
Combination of Advanced Diploma and additional Industry Certifications.

Experience:

Required

At least 5 years experience in an Internal IT environment with engineering & end user responsibilities.
Demonstrable experience with Linux & Networking Equipment
Experience implementing new IT solutions to corporate or industrial environments.
Experience communicating with and managing stakeholders through changes to work systems
Experience following best practice procedures when managing SaaS solutions.
Experience implementing workflow automation in IT systems to gain efficiencies or reliability.
Experience working in IaaS platforms like AWS, Azure, GWS.

Nice to have

Experience working with remote 3rd party organisations providing support.
Demonstrable technical skillsets like Python, AI, SQL etc.
Experience working in OnPremise Data Centre environments (racking, maintenance, cable management etc.)
Experience deploying Networking equipment to specific organisation configurations.

Knowledge:

Mandatory

Linux OS system management (hardening, patching, logging)
Windows OS System Management (hardening, patching, logging)
Network foundations and key operational concepts.
IDP, MFA, SSO
Group Policy Management

Nice to have

Linux or Windows Server, Azure, AWS, GWS certifications.
Scripting & coding languages to help with management.

Apply Now

Refine Your Search

staff operational support engineer jobs in parramatta, nsw

IT Support Engineer

Staff Software Engineer

Security Engineer (SaaS)

Infrastructure Manager

Aviation Engineering Safety and Quality Specialist

Crew Tech Lead

Underground Mining Engineers

Staff Product Manager, Payment

Systems & Cloud Engineer

Principal, Support Engineer

Staff Platform Engineer / Lead DevOps Engineer

Electrical Protection Engineer - Asplundh Tree Expert (Australia) Pty Ltd

Staff Operational Support Engineer

Technical Director/ WA Ports Lead - Perth

Staff Technical Account Manager

Principal Contaminated Land Scientist | Exciting Brisbane Relocation Opportunity

Data Center Critical Facilities VI (Shift lead)

Staff Software Engineer – Create, Grow - Growth

Engineering Manager - Machine Learning (AI Products)

Client Technology - Engineering - Architecture

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