In-Demand Hub manager Jobs in Crawley, Wa

Fraud Detection Officer, Perth
Bankwest —Perth WA
- Full-time
- Customer service
- Financial services
Studio Manager
ASPECT Studios —Perth WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Parental leave
3d
Manager Category Management
Fortescue —Perth WA
- Monday to Friday
- Management
- Analysis skills
- AI
6h
IT Operations Team Manager
Kinetic IT —Perth WA
- Full-time
- Leadership
- Communication skills
- Time management
- Employee assistance program
- Employee discount
9d
Assistant Development Manager
ABN Group —Perth WA
- Full-time
- Microsoft Office
- Organisational skills
- Health insurance
- Annual leave
2d
External Relations Advisor
Fortescue —Perth WA
- Monday to Friday
- Management
- Research
- Analysis skills
12h
AB - Retail Store Manager - Just Jeans -
Myer —Perth WA
- Weekend availability
- Customer service
- Merchandising
- Leadership
- Employee assistance program
- Gym membership
2d
Workshop Administration Manager
Sands Fridge Lines Pty Ltd —Forrestfield WA
- $85,000 - $105,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
13d
Retail Centre - Commercial Manager
ABN Group —Perth WA
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Health insurance
- Annual leave
Advisor - People, Culture & Governance
Otraco —Perth WA
- Full-time
- Human resources
- Communication skills
- Time management
Quick Apply
Monitoring Operator - Code Red
Chubb Fire & Security —Jandakot WA
- $72,000 - $82,000 a year
- 12 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee discount
Project Manager
Aurecon Group —Perth WA
- Full-time
- Construction experience
- AI
Hotel IT Senior Technician l Pre-Opening Luxury Hotel
The EQ Hotel Perth —Perth WA
- $90,000 - $110,000 a year
- Weekend availability
- Hospitality
- Azure
- Management
Quick Apply
1d
Senior Project Management / Director
Aurecon Group —Perth WA
- Full-time
- Construction experience
- AI
- Leadership
Engineering Manager
First Quantum Minerals Ltd. —Perth WA
- Full-time
- Spanish
Territory Manager
DuluxGroup —Maddington WA
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
New Product Designer
ABN Group —Perth WA
- Full-time
- No degree
- Organisational skills
- Health insurance
- Annual leave
Data Architecture Manager
Avanade —Perth WA
- Azure
- SQL
- AI
9d
AI Specialist
Get Your Visa —Scarborough WA
- Azure
- English
- Master's degree
Site Supervisor
ABN Group —Perth WA
- Full-time
- Construction experience
- Health insurance
- Annual leave
13d

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Fraud Detection Officer, Perth

Bankwest -
Perth WA

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Customer service
Call center experience
Financial services

Full Job Description

Due to continued growth in our GFMS team, we are looking for a Fraud Detection Officer on a full time basis. The role will be a 12-month contract/secondment opportunity and you must be based in Perth to be eligible for this position.

You must available to work on a 24/7 rotating roster, and to work in the office every day for the duration of your training (12 weeks). At Bankwest we’re proud to support flexible working. Once you have completed office-based training and we've set you up for success, you will move to a hybrid role with a mix of WFH & office hub days. Working from home arrangements will be at your managers discretion.

The Fraud and Scams Response Centre (FSRC) vision is to inspire confidence and create peace of mind. We strive to provide safe banking through prevention, detection and response.

Fraud and Scams Response Centre consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.

Do work that matters

You will deliver excellence in customer service and also innovation in dealing with customer’s situations:

Handle inbound and outbound calls relating to potential Scam or Fraud activity
Creating peace of mind for our customers by providing exceptional service when handling inbound fraud/scam call enquiries
Working in a high paced environment with a passion to inspire confidence in our customers, specifically when being faced with a fraud or scam situation
Perform the detection analyst over scam/fraud related events and ensure sound decisions are made whilst following the standard operating procedure.
Identify digital fraud trends and report on these accordingly
Manage a high volume of customer calls and scam alerts
Prompt escalation of issues/risks out of delegation and/or as required
Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability
High level of personal integrity & commitment to confidentiality & privacy principles
Availability to be rostered across a 24 hour/7 day roster
Financial Services Industry experience preferred with a focus on Online and Mobile correlated roles
Demonstrated experience in the delivery of excellence in customer service including personal, written and verbal skills
Ability to resolve basic customer complaints.

What will help you succeed?

Your strong customer service skills will enable you to build and maintain a positive relationship with customers by resolving and identifying potential fraud/scam activity and ensuring customers are banking as effectively as possible. You will also be able to demonstrate:
An ability to work in a high volume call centre environment
The ability to think outside the box and ensure the best solutions is provided to your customers to meet their financial needs
Able to perform well in an ambiguous environment
the ability to interact with a wide range of customers and colleagues
a desire to want to deliver excellent customer service
Ability to work in a fast paced & highly regulated environment

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 10/09/2026

Apply Now

Refine Your Search

hub manager jobs in crawley, wa

Fraud Detection Officer, Perth

Studio Manager

Manager Category Management

IT Operations Team Manager

Assistant Development Manager

External Relations Advisor

AB - Retail Store Manager - Just Jeans -

Workshop Administration Manager

Retail Centre - Commercial Manager

Advisor - People, Culture & Governance

Monitoring Operator - Code Red

Project Manager

Hotel IT Senior Technician l Pre-Opening Luxury Hotel

Senior Project Management / Director

Engineering Manager

Territory Manager

New Product Designer

Data Architecture Manager

AI Specialist

Site Supervisor

I want to receive the latest job alert for hub manager in crawley, wa

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