In-Demand Technical support supervisor Jobs in Moonee Ponds, Vic

TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
WHS Manager (Work, Health, Safety Manager)
Mayflower —Brighton East VIC
- Full-time
- Nursing
- Management
- Analysis skills
- COVID-19 protective measures
- Parental leave
Technical Trainer
Ford Motor Company —Melbourne VIC
9d
Graphic Designer (Three days per week)
National Health and Medical Research Council —Melbourne VIC
- $99,734 - $111,701 a year
- Part-time
- AI
- Communication skills
- Parental leave
10d
Maintenance Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Supervising experience
6d
(Fixed-Term) Manufacturing Associate
Moderna, Inc. —Melbourne VIC
- Overtime
- Bachelor's degree
- No degree
- In-person
- Annual leave
14d
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
Commissiong Manager EBoP
Vestas —Melbourne VIC
- Full-time
- Microsoft Office
- Construction experience
- Leadership
- Employee assistance program
Aircraft Technician
The Emirates Group —Melbourne VIC
- Maintenance
- Health insurance
Supervisor Service Operations - Power
Vertiv —Melbourne VIC
- Rotating roster
- Management
- Microsoft Office
- Communication skills
5d
Assistant Store Manager - Melbourne Central
Universal Store —Melbourne VIC
- Up to $4,000 a month
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Compositor - Mid/Senior
Framestore —Melbourne VIC
- Full-time
- Hybrid work
Quick Apply
4d
LANDSCAPER Full-Time Permanent Position
Enhance Facilities Group Pty Ltd —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Construction experience
- In-person
- Communication skills
Quick Apply
Project Engineer - Maintenance
Ventia Pty Limited —Laverton North VIC
- Contract
- Organisational skills
- Construction experience
11d
Assistant Store Manager - Northland
Universal Store —Preston VIC
- Up to $4,000 a month
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
4d
Travelling Service Technician
Vestas —Melbourne VIC
- Full-time
- Maintenance
- Communication skills
- Employee assistance program
6d
Mechanical Maintenance Planner
Senior Leadership InfraBuild —Laverton VIC
- Management
- Engineering
- Maintenance
- Health insurance
- Parental leave
Software Engineer
BAE Systems —Richmond VIC
- Full-time
- Communication skills
Workshop Manager
Commercial Motor Vehicles Pty Ltd. —Somerton VIC
- Full-time
- Management
- Sales
- Leadership
- Health insurance
- Parental leave
Quick Apply
Welder First Class – Structural Pipe & Steel Fabrication
Mobility Access Modifications —Preston VIC
- $89,000 - $95,000 a year
- Urgently hiring
- Engineering
- Assembly
- Welding
Quick Apply
12d

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TIM Engineer / Desktop Support Engineer

Pyramid Global Technologies
Melbourne VIC

Apply Now

Job Details

Qualifications

Asset management
ITIL Foundation
ITIL Certification
Incident management
Deployment
Microsoft Office
DHCP
ITIL
IT support
DNS

Full Job Description

About the job TIM Engineer / Desktop Support Engineer

Roles and responsibilities:

Build and configure laptops as per standard specifications;
Troubleshoot application and OS issues faced by employees of the Respondent;
Take actions as advised by the Manager related to IT policies;
Update Antivirus and windows patches;
Communicate with employees regarding the update on Service requests/Allocation of
Laptops;
Allocate/deallocate Assets in CMDB;
Ensure All Laptops/desktops working properly;
responding to service issues on time
Respond to user tickets regarding hardware, software install /manage end-user IT
equipment;
Send/ship IT hardware to users
Set up computers/endpoints and install software for various applications and programs.
Provide Technical support across the company (this may be in person or over the
phone/remote) regarding any operating system issues.
Keep track of the number of laptops/desktops in the store.
Providing physical support to the core Technical team in the server room.
Serve as the first point of contact for the customer seeking technical assistance.
Direct unresolved issues to respective teams
Inventory management of all IT assets.

Candidate Specifications:
Relevant Qualifications preferred
ITIL V3 Foundation, MCSA certified || *Candidate without certifications but able to demonstrate an
exceptional level of knowledge and skills with a proven track record may be considered.
Pre-Requisite
Having approximately 3 years of experience working in IT support Operations with the
multiplatform environment(windows, cisco )
o Experience with contact center support will be preferred.
o In-depth knowledge of Windows 10, office 365, etc.
o knowledge; troubleshooting of multiplatform devices like Laptops, Phones, tablets, soft
phones
o Hands and feet Support to the core team in the server room. Like providing remote to
the core team.
o Coordinate with the service desk, Tech M team, and client technical team for resolution.
o Some experience with Asset management
o Standard SOE deployment.
o Troubleshooting using remote tools.

o Basic knowledge of DNS, DHCP services
o Basic knowledge of windows server and client.

Has experience working with the following ITIL processes
o Incident Management
Others
Process-oriented
Highly self-driven and thrive with minimum supervisor
Able to operate well in an environment where teamwork is critical.
Good at handling stress and critical/difficult situation

Apply Now

Refine Your Search

technical support supervisor jobs in moonee ponds, vic

TIM Engineer / Desktop Support Engineer

WHS Manager (Work, Health, Safety Manager)

Technical Trainer

Graphic Designer (Three days per week)

Maintenance Supervisor

(Fixed-Term) Manufacturing Associate

Supervisor, Technical Customer Support, Residential Energy

Commissiong Manager EBoP

Aircraft Technician

Supervisor Service Operations - Power

Assistant Store Manager - Melbourne Central

Compositor - Mid/Senior

LANDSCAPER Full-Time Permanent Position

Project Engineer - Maintenance

Assistant Store Manager - Northland

Travelling Service Technician

Mechanical Maintenance Planner

Software Engineer

Workshop Manager

Welder First Class – Structural Pipe & Steel Fabrication

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About the job TIM Engineer / Desktop Support Engineer

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