In-Demand Reception coordinator Jobs in Parramatta Nsw

Client Experience & Operations Coordinator
Ren Salon —Paddington NSW
- $65,000 - $70,000 a year
- Full-time
- CRM software
- Customer service
- In-person
Quick Apply
2d
Front Office Reception - Sydney
Dental Boutique —Sydney NSW
- Full-time
- Microsoft Excel
Quick Apply
Reception / Administration Co-ordinator
KION Group AG —Belrose NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Senior Administration Coordinator
Nepean Blue Mountains Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
3d
Space Coordinator
WOTSO —Blacktown NSW
- Full-time
- Hospitality
- Office
- Front desk
Quick Apply
Full Time Receptionist/Clinical Coordinator
De Araujo Co PTY LTD —Randwick NSW
- $30 - $35 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Dental insurance
- Employee discount
Quick Apply
14d
Receptionist Workplace Coordinator- Onsite
Experian Information Solutions —Sydney NSW
- Full-time
- Office
- Administrative experience
- In-person
Front of House & Marketing Coordinator
Charming Beauty Centre —Sydney NSW
- From $26.44 an hour
- Part-time
- Bilingual
- Hospitality
- English
Quick Apply
Receptionist Workplace Coordinator- Onsite
Experian —North Sydney NSW
- Full-time
- Office
- Administrative experience
- In-person
Quick Apply
Executive Assistant
Korn Ferry —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Microsoft Office
Facilities Assistant
ISS —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Communication skills
1d
Workplace Exp Coordinator
CBRE —Sydney NSW
- Full-time
- Hospitality
- Front desk
- AI
Office Co-Ordinator
Francom —Sydney NSW
- Full-time
Personal Assistant / Team Assistant
Accru —Sydney NSW
- Customer service
- Administrative experience
- Communication skills
NDIS Service Navigation & Intake Lead
CARED —Sydney NSW
- Hybrid work
- CRM software
- Customer service
- IT
Facilities Coordinator
BDO —Sydney NSW
- Full-time
- Health insurance
- On-the-job training
Practice Coordinator
VetPartners —Gladesville NSW
- Full-time
- Administrative experience
- Organisational skills
- Leadership
Quick Apply
Personal Assistant / Team Assistant
Accru Felsers —Sydney NSW
- Customer service
- Administrative experience
- Communication skills
Administrator / Housekeeper / Utility - Remote (5610)
Cater Care Australia / Cater Care Services —Sydney NSW
- Full-time
- Remote
- Administrative experience
- Cleaning
- Communication skills
Quick Apply
Experienced Dermal Therapist + Front desk cover (CHINESE SPEAKING) - Cosmetic Clinic Burwood
Zen Medispa —Burwood NSW
- $30 - $40 an hour
- Customer service
- Clinic
- Front desk
- Employee discount
Quick Apply

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Client Experience & Operations Coordinator

Ren Salon
Paddington NSW

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year
2 days ago

Qualifications

CRM software
Customer service

Full Job Description

About Ren Salon

Ren Salon is a premium hair extension and colour salon located in Paddington, Sydney. We are passionate about delivering exceptional results and creating a high-end, welcoming experience for every client who walks through our doors.

As our business continues to grow, we're looking for the right person to become an important part of our salon and help keep everything running smoothly behind the scenes.

About the Role

This is not a traditional receptionist role.

We are looking for a highly organised, proactive and confident Client Experience & Operations Coordinator who can take ownership of the client journey while supporting the smooth day-to-day operations of the salon.

You will be one of the first points of contact for our clients and will play an important role in ensuring the salon is organised, professional and running efficiently.

We're looking for someone who doesn't wait to be told every next step. You'll need to be comfortable taking initiative, solving problems, managing competing priorities and working independently in a fast-paced environment.

What You'll Be Doing

Your responsibilities will include:

Managing incoming enquiries via phone, email, Instagram and other social platforms

Responding to clients professionally and promptly

Managing and coordinating salon bookings through our booking system

Managing consultation bookings and following up with prospective clients

Following up quotes, enquiries and potential bookings

Supporting clients throughout their journey from initial enquiry through to their appointment

Handling client concerns and finding appropriate solutions

Supporting the salon owner and team with daily operational tasks

Helping keep the salon organised, professional and running smoothly

Managing administrative tasks and maintaining accurate records

Assisting with systems, processes and operational improvements

Identifying areas that need attention and taking initiative to help resolve them

About You

We're looking for someone who is naturally organised and enjoys being the person who keeps everything together.

You will ideally be:

Highly organised and detail-oriented

Confident communicating with a wide range of clients

Warm, professional and personable

Comfortable working independently

Proactive and able to take initiative

Calm and capable when things get busy

A natural problem solver

Comfortable managing multiple tasks at once

Professional and well presented

Confident using technology and learning new systems

Someone who genuinely cares about delivering an exceptional client experience

Experience

Experience in one or more of the following areas would be highly regarded:

Salon coordination or salon management

Reception or front-of-house roles

Customer service

Hospitality

Clinic or practice management

Administration or office management

Client relationship management

Booking and scheduling systems

Experience using Fresha or another booking/CRM system would be highly regarded, but is not essential.

What We're Looking For

The right person for this role will be more than someone who simply answers phones and books appointments.

We are looking for someone who wants to become a key part of a growing business, take ownership of their role and help us continuously improve the way we operate.

This role would suit someone who enjoys variety, responsibility and being trusted to get things done.

Why Join Ren Salon?

Work directly alongside the salon owner

Play an important role in a growing premium salon

Opportunity to develop your career in operations and client experience

A varied role where no two days are exactly the same

Opportunity to contribute ideas and help improve systems and processes

Supportive team environment

Long-term growth opportunities for the right person

Employer questions

I would keep some of the existing questions, but add questions that will help us identify initiative and relevant experience before Natalia spends time interviewing them.

Required questions:

Which of the following statements best describes your right to work in Australia?

How many years of experience do you have in a customer service, reception, administration or operations role?

Do you have experience managing bookings, appointments or client enquiries?

Have you previously worked in a salon, beauty, hospitality, clinic or other fast-paced customer-facing environment?

What booking, CRM or administration systems have you used? Please list any relevant software or platforms.

This role requires someone who can work independently and take initiative. Can you briefly tell us about a time you identified a problem or task that needed attention and took action without being asked?

How much notice are you required to give your current employer?

Do you have a current Police Check (National Police Certificate) for employment?

Pay: $65,000.00 – $70,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

reception coordinator jobs in parramatta nsw

Client Experience & Operations Coordinator

Front Office Reception - Sydney

Reception / Administration Co-ordinator

Senior Administration Coordinator

Space Coordinator

Full Time Receptionist/Clinical Coordinator

Receptionist Workplace Coordinator- Onsite

Front of House & Marketing Coordinator

Receptionist Workplace Coordinator- Onsite

Executive Assistant

Facilities Assistant

Workplace Exp Coordinator

Office Co-Ordinator

Personal Assistant / Team Assistant

NDIS Service Navigation & Intake Lead

Facilities Coordinator

Practice Coordinator

Personal Assistant / Team Assistant

Administrator / Housekeeper / Utility - Remote (5610)

Experienced Dermal Therapist + Front desk cover (CHINESE SPEAKING) - Cosmetic Clinic Burwood

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