Community and Sector Development Facilitator (Domestic Violence) – Level 5
- Level 5 under the SCHADS Award, plus generous benefits.
- Contribute to meaningful work focused on ensuring the right response to domestic and family violence across the new DFV Networked Hub in Townsville.
- Play a meaningful part in raising awareness and delivering DFV prevention initiatives.
- Be part of a supportive, collaborative team that values your professional development.
- Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.
About DVNQ
DVNQ is the lead specialist domestic and family violence (DFV) service in Townsville. We are committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by DFV.
Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.
Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.
Learn more about us at: www.DVNQ.com.au
About the Opportunity
DVNQ has secured additional funding to expand its work in strengthening practice capability and service quality across organisations participating in the North Queensland DFV Networked Hub.
We are looking for a passionate and dynamic Community and Sector Development Facilitator (Level 5) with experience in domestic and family violence practice to join our team in Townsville.
As part of our Prevention Team, you will play a key role in driving meaningful change across Townsville and surrounding regions. Working collaboratively with services, community stakeholders, and the broader sector, you will deliver training, capacity-building initiatives, worker wellbeing activities, and community education and awareness campaigns that strengthen responses to domestic and family violence.
You will join a highly skilled, supportive, and collaborative team where your ideas are valued, and your professional growth is encouraged. In return, we offer flexible working arrangements, ongoing professional development opportunities, attractive salary packaging benefits, and a genuine commitment to work-life balance.
This is a Fixed Term Full-Time position until the 30 June 2028 classified as SCHADS Award Level 5.
Key Responsibilities
- Facilitate continuous improvement in practice and quality of DFV service delivery across the new NQ Networked Hub.
- Develop and coordinate delivery of a localised training and awareness campaigns to support identification, assessment and response of DFV.
- Develop and maintain practice resources, decision-support tools and guidance materials to support consistent and high-quality DFV practice across the region.
- Establish and facilitate Communities of Practice and shared learning opportunities that promote collaboration, reflective practice, and continuous improvement.
- Support the development and implementation of peer supervision and reflective practice frameworks.
- Facilitate psychosocial safety initiatives that promote practitioner wellbeing and address the impacts of vicarious trauma, compassion fatigue, and burnout.
- Support the DV Action Groups and Networks including administration for meetings and coordination of actions across the Townsville Region.
- Support development of service systems, identify areas for improved service response and take action, or escalate through Domestic Violence Integrated Response (DVIR) Partnership or within DVNQ management structure.
- Provide information sessions to enhance service system coordination and integrated responses to DFV.
- Participate in community development and social action activities to raise awareness of Domestic and Family Violence in the community, especially during Domestic Violence Prevention Month and the 16 Days of Activism.
- Liaise and build connections and networks as appropriate, to establish and maintain referral pathways.
- Support and develop initiatives and activities as part of the Townsville DVIR Partnership.
For a copy of the full position descriptions, please email [email protected].
Selection Criteria
To be considered, you will need to meet the following criteria:
Qualifications and Experience
- Tertiary qualification in a relevant human services field and/or a minimum of five years’ experience in the human services sector.
- Experience and knowledge working in or with the Domestic and Family Violence sector including current legislation and best practice frameworks.
Skills and Competencies
- Love building partnerships, sharing knowledge, and delivering training that empowers others.
- Are skilled in community development, project management, and engagement—turning ideas into action.
- Understand intersectionality and diversity, and know how to build respectful, inclusive relationships across the community.
- Communicate clearly and sensitively, tailoring your approach to suit different audiences.
- Are highly organised, adaptable, and resourceful—with a positive, can-do attitude.
- Bring emotional intelligence, self-awareness, and resilience to everything you do.
- Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples and provide culturally appropriate advice.
- High level of digital literacy and experience with client record-keeping systems.
Mandatory Requirements
- Current QLD C Class Driver’s Licence.
- Current Working with Children Check (Blue Card).
- Australia: National Police Check Clearance – at organisation’s expense.
We are looking for someone who is compassionate, collaborative, and committed to social justice. Your communication skills will allow you to build trust with clients and partner organisations while providing essential support to those in crisis.
About the Benefits
This is a Level 5 position under the SCHADS Award, with an hourly rate of $53.83- $55.85, plus:
- Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
- Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.
- Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
- Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.
- Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
- Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.
- A commitment to staff wellbeing is reflected in our supportive work environment.
At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.
If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!
DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.
How to Apply
Please apply through the link in the advertisement that will direct you to our recruitment platform. There you will be required to submit:
- Cover letter addressing each Selection Criteria
- Current resume
- Two professional referees (one must be your current or most recent line manager)
- Proof of education, qualifications, and/or experience
Applications close: 9am Monday, 14 September 2026
Please note: Applications that do not address the selection criteria or are received after the closing date will not be considered.
