In-Demand Vip relationship manager Jobs in Mascot, Nsw

Director of VIP Services
Elysium Manly —Manly NSW
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Business Administration
- Employee assistance program
Quick Apply
4d
Reservations Manager
AccorHotel —Sydney NSW
- Full-time
- Sales
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Retail Manager
Barrel & Batch —Paddington NSW
- $79,000 - $89,000 a year
- Weekend availability
- Microsoft Excel
- Sales
- POS
Quick Apply
2d
Club Millesime Manager
SOFITEL —Sydney NSW
- Full-time
- Communication skills
- Office experience
Quick Apply
8d
Boutique Manager
GIORGIO ARMANI AUSTRALIA PTY LIMITED —Chatswood NSW
- Full-time
- Microsoft Office
- Presentation skills
- POS
- Parental leave
- Employee discount
Quick Apply
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Duty Manager
M GALLERY —Sydney NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Time management
- Free parking
Quick Apply
Assistant Boutique Manager
A.Lange and Sohne —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
11d
Client Concierge Specialist | Sydney HQ
Honey Birdette —Sydney NSW
- Hybrid work
- Communication skills
- Parental leave
- Gym membership
8d
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
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Aje - Assistant Store Manager - Macquarie
Aje. —North Ryde NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
Restaurant Manager
Maestro Hospitality —Mosman NSW
- $80,000 - $100,000 a year
- Weekend availability
- Hospitality
- English
- POS
Quick Apply
9d
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Store Manager | Full-time | Chatswood
Tiffany & Co. —Sydney NSW
- Weekend availability
- Management
- Sales
- Employee discount
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

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vip relationship manager jobs near mascot, nsw

Director of VIP Services

Elysium Manly
Manly NSW

Quick Apply

Job Details

Permanent | Full-time
4 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Outlook
Microsoft Office
Hospitality Management
Business Administration
Diploma
Business
Communication skills
Negotiation
Hotel experience

Full Job Description

Company Description

At Elysium Manly, we're building a team who understand that luxury lives in the details: the thoughtful orchestration of space, time and care. Our ambition is to become Australia's leading luxury hotel brand, and that starts with the people who bring it to life. Here, you'll be part of a new chapter - one where curated experiences and genuine connection come first, and your craft is valued as much as your character. We invest in our people the way we invest in our guests: with intention and care. The story is unfolding. Come find your place in it.

The Director of VIP Services leads and elevates the VIP guest experience across the hotel. Reporting to the Director of Operations and working closely with the General Manager and Executive Committee, this role provides strategic leadership for the VIP Services department, championing highly personalised service, meaningful guest recognition and loyalty, and the consistent delivery of exceptional luxury standards.

Main responsibilities:

Create exceptional guest experience’s right across the hotel.
Own the VIP guest experience framework, ensuring proactive recognition, anticipation of needs, and swift resolution of issues to exceed guest expectations.
To provide a sense of welcome and departure to all guests, mainly for VIP guests, regular guests, long stay guests, service recovery guests, high-spend customers and guests celebrating special occasions by maintaining a contact point to assist them during their stay.
Develop and maintain relationships with high-profile guests, owners, and partners, serving as a trusted ambassador of the Elysium Manly brand.
Drive the integration of loyalty programs, brand initiatives, and luxury service standards to foster long-term guest engagement and brand loyalty.
Undertake root cause analysis to implement procedures to eliminate causes of complaints from CEO Feedback, online (Trip Advisor, Facebook, Booking.com etc.) and VOG feedback, and create action plans for improvement.
Active involvement in VIP networking functions, for example: GM Cocktails/Loyalty Drinks, Owners visits, etc.
Lead and mentor the VIP Services team to deliver exceptional service and exceed guest expectations.

Your experience and skills include:

Diploma in Hospitality Management, Business Administration, or other related field
Minimum 4+ years in a senior leadership position within luxury hotel industry & guest experience
Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera
High presentation standards
Confident and articulate communication, negotiation, relationship and networking skills
Ability to work a variety of shifts, including weekends and public holidays
Attention to detail and effective time management in all allocated tasks
Valid Australian Working Rights / Visa is essential

What's in it for you:

Be part of Elysium Manly, an elevated new hospitality experience where exceptional service, thoughtful detail and a genuine sense of place come together in one of Sydney’s most iconic beachside destinations.
Experience a culture built on care, connection and belonging, where you are welcomed, valued and recognised from your very first day.
Be celebrated through our Elysium Recognition program, recognising performance, loyalty, service milestones and the moments that make a difference.
Master your craft through our Luxury Craft & Mastery training and ongoing opportunities to develop your skills, knowledge and career.
Feel supported in every aspect of your wellbeing with access to our Employee Assistance Program, Wellness Leave and Mental Health First Aid trained leaders.
Enjoy exclusive accommodation and dining privileges across Elysium and our hotel portfolio.
Join a diverse and inclusive team of exceptional people, united by a passion for luxury hospitality and a commitment to delivering the highest standards of service.

Company Overview

Please visit our company website for more information

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Refine Your Search

vip relationship manager jobs in mascot, nsw

Director of VIP Services

Reservations Manager

Retail Manager

Club Millesime Manager

Boutique Manager

Luxury Cruise Team Manager

Duty Manager

Assistant Boutique Manager

Client Concierge Specialist | Sydney HQ

Branch Manager

Aje - Assistant Store Manager - Macquarie

Restaurant Manager

Luxury Cruise Specialists

Store Manager | Full-time | Chatswood

Reward Travel Team Manager

Marketing/Admin Assistant

Airfare Specialist

Sales Team Leader

Executive Assistant - Travel & Business Operations

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

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