The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and minimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.
We're currently looking for an experience Boutique Manager to join our team at Emporio Armani Chatswood boutique.
Key Responsibilies:
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Manage daily morning briefs, enhancing staff animation, business (sales and KPIS) and product awareness, motivation and commitment.
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Facilitate one on ones and personal development plans, developing strengths and supporting professional growth through talent mapping.
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Proactively manage all administrative duties including Work Health and Safety protocols, rostering, Time and Attendance processes for your team.
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Foster a supportive and positive work culture.
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Facilitate team-based training to engage customers: clientelling, after-care, CRM KPI monitoring and coaching.
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Analyse business data and propose sales strategies to achieve sales KPI.
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Generate sales by creating new clientele as well as re-activating existing clientele.
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Analyse and understand current market trends and identify new opportunities within the current market.
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Be actively involved in client events contributing to sales and retention strategies.
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Demonstrate sales leadership for staff by playing an active role on the selling floor: VIC/VIP relationship.
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Role model an authentic client experience that motivates your team to actively pursue sales targets.
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Supervise sales to ensure customer satisfaction, engagement.
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Define targeted quantitative and qualitative goals and ensure they are achieved.
About you:
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At least 3 years' experience as a retail manager preferably in a fashion retail environment.
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Strong business mindset and problem-solving skills.
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Attention to detail and high level of accuracy.
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Excellent communication and presentation skills.
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Excellent time management.
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Advanced knowledge of Microsoft Office, SAP and experience in POS systems.
Our benefits:
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Join a global fashion luxury group
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Up to 40% generous staff discount available
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Monthly commission
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Employer Assistance & Wellbeing Program
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Birthday Leave
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8 weeks of paid Parental Leave
Giorgio Armani is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds. We are committed to creating an inclusive environment
