In-Demand Manager loyalty Jobs in Brisbane, Qld

General Manager - Customer | Where Customer Strategy Meets Enterprise Impact - Hybrid
Super Retail Group —Brisbane QLD
- Hybrid work
- CRM software
- AI
- Leadership
Quick Apply
3d
Engagement Marketing Manager
Auto & General Holdings —Toowong QLD
- Management
- Marketing
- Analysis skills
- Work from home
- Parental leave
Quick Apply
Executive Manager Operational Communications
Queensland Government —Brisbane QLD
- Weekend availability
9d
Business Development Manager
JAS —Willawong QLD
- Full-time
- Sales
- Business development
- Analysis skills
- Employee discount
Quick Apply
Trade Account Manager
Metcash —East Brisbane QLD
- Sales
- Customer service
- Business development
- Annual leave
- Parental leave
Front Office Duty Manager
IBIS STYLES —Brisbane QLD
- Weekend availability
- Leadership
- Restaurant
- Communication skills
- Employee discount
- Free food
Quick Apply
Night Manager
Accor Apartments & Realty —Fortitude Valley QLD
- Full-time
- Hospitality
- Customer service
- Office experience
9d
Cinema General Manager - Brisbane City
EVT Group —Brisbane QLD
- Full-time
- Sales
- Planograms
- First Aid Certification
4d
Maintenance Manager
Accor Apartments & Realty —Spring Hill QLD
- Full-time
- Hospitality
- Maintenance
- Negotiation
2d
Content Marketing Manager
aXcelerate —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Management
- Employee assistance program
- Gym membership
Quick Apply
Project Manager - Protection Systems
RHEINMETALL —Brisbane QLD
- Full-time
- Business development
- Manufacturing
- Parental leave
- Employee discount
2d
OSHC Coordinator | Mitchelton State School
Helping Hands —Mitchelton QLD
- Up to $43 an hour
- 8 hour shift
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
11d
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
Business Development Manager - da Vinci Surgery QLD
Device Technologies Australia —Brisbane QLD
- Full-time
- Communication skills
3d
CONNOR Retail Assistant - Mt Gravatt, QLD
Connor Clothing —Mount Gravatt QLD
Assistant Store Manager - Brisbane City Flagship
JD Sports Australia & New Zealand —Brisbane QLD
- Full-time
- Parental leave
- Employee assistance program
Assistant Store Manager - Jindalee
Pillow Talk Australia —Jindalee QLD
- $68,500 a year
- Full-time
Quick Apply
6d
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
Repco Trade Marketing Specialist ANZ - Brisbane
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- Management
- Marketing
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
11d
Assistant Manager - Indooroopilly
The Body Shop Australia Pty Ltd —Indooroopilly QLD
- $63,897 - $63,898 a year
- Full-time
- Sales
- Organisational skills
- Leadership
- Employee discount
Quick Apply

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General Manager - Customer | Where Customer Strategy Meets Enterprise Impact - Hybrid

Super Retail Group -
Brisbane QLD

Quick Apply

Job Details

3 days ago

Qualifications

CRM software
Investment
AI
Leadership

Full Job Description

Work options: Hybrid

Genuine commitment to our people's growth & development!
Flexible work | Savings across all brands & wellbeing benefits for you & family
Brisbane Strathpine | Sydney Rhodes Locations Considered

The Opportunity… In this newly created role, you will lead our enterprise customer strategy, data, insights and CRM capabilities. This role will establish a single trusted view of the customer, drive governance and standards across four brands, and shape customer-led growth through strategic influence and enterprise leadership.

What You'll Lead

Enterprise Customer Strategy: Define and drive SRG's unified Customer and Digital Strategy, ensuring customer priorities, investment decisions and execution are aligned across the Group.
Customer Data & First-Party Data Strategy: Act as the enterprise steward of customer data, establishing governance, standards and first-party data strategies that maximise customer value while ensuring compliance and trust.
Customer Insights & Voice of Customer: Lead SRG's customer insights capability, delivering actionable research, customer intelligence and Voice of Customer programs to inform strategic decision-making.
CRM & Personalisation: Own the strategic direction of SRG's CRM and personalisation capabilities, enabling relevant, targeted and effective customer engagement across all Brands.
Customer & Digital Capability: Establish enterprise frameworks, standards and performance measures that strengthen digital capability and create a consistent approach to customer experience and outcomes.
Cross-Brand Leadership: Provide enterprise leadership on customer-related priorities and trade-offs, influencing executive decisions to deliver the best outcomes for customers and the Group.

What Success Looks Like…In this role you will:

Create a single trusted view of the customer across the Group.
Improve customer advocacy and customer experience outcomes across all brands.
Generate measurable return on customer insight, CRM and personalisation investments.
Establish market-leading customer intelligence and forecasting capability.
Deliver sustained growth in active members and spend per member.
Build scalable customer capability that grows ahead of headcount through automation, self-service and AI.
Ensure customer data remains trusted, secure and governed.

About You…You are a senior customer leader who combines strategic thinking with commercial delivery.

You have likely led customer strategy, insights, CRM, loyalty, personalisation, customer experience or a related function within a large consumer-facing organisation and understand how to turn customer understanding into business performance. You'll bring:

Extensive executive-level experience leading customer strategy, CRM, loyalty, insights or customer experience functions.
Demonstrated success translating customer insight into enterprise strategy and investment decisions.
Strong understanding of customer economics, segmentation, lifecycle management and first-party data strategy.
Experience leading customer data governance, privacy and ethical data practices.
Proven ability to influence senior stakeholders and navigate complex organisational environments.
A track record of leading multidisciplinary teams and building organisational capability.
Strong commercial acumen and confidence operating at executive level.

Why Join Super Retail Group? Lead a newly created enterprise capability with significant visibility and influence. Partner with executive leaders across rebel, Supercheap Auto, BCF and Macpac to shape customer strategy, build lasting capability and drive customer-led growth across one of Australia's leading retail groups.

If you're ready to create a customer capability that drives growth, informs strategy and delivers impact across an enterprise, we'd love to hear from you. Applications Close: Friday 18 September 2026

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

Video

Quick Apply

Refine Your Search

manager loyalty jobs in brisbane, qld

General Manager - Customer | Where Customer Strategy Meets Enterprise Impact - Hybrid

Engagement Marketing Manager

Executive Manager Operational Communications

Business Development Manager

Trade Account Manager

Front Office Duty Manager

Night Manager

Cinema General Manager - Brisbane City

Maintenance Manager

Content Marketing Manager

Project Manager - Protection Systems

OSHC Coordinator | Mitchelton State School

Customer Relations Representative

Business Development Manager - da Vinci Surgery QLD

CONNOR Retail Assistant - Mt Gravatt, QLD

Assistant Store Manager - Brisbane City Flagship

Assistant Store Manager - Jindalee

Commercial Analyst, East

Repco Trade Marketing Specialist ANZ - Brisbane

Assistant Manager - Indooroopilly

I want to receive the latest job alert for manager loyalty in brisbane, qld

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