In-Demand Analyst | infrastructure Jobs in Nathan, Qld

Senior Software Support Analyst Hybrid — Full time Brisbane / Perth
Objective —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
Senior Data Analyst
WSP —Brisbane QLD
- Azure
- SQL
- AWS
Cost Analyst | Infrastructure
Turner & Townsend —Brisbane QLD
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
Senior Business Analyst
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
14d
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
Transaction Services opportunities in Brisbane, Melbourne and Sydney
Alvarez & Marsal —Brisbane QLD
Senior Analyst - Threat Defence & Response
Origin Energy —Brisbane QLD
- Azure
- Management
- AWS
Executive (Analyst) & Assistant Manager, Transaction Services - Brisbane or Sydney
Alvarez & Marsal —Brisbane QLD
- $80,350 - $93,750 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
SAP S/4HANA Senior Test Analyst
UST —Brisbane QLD
- Hybrid work
- Azure
- SQL
- Analysis skills
- Health insurance
Quick Apply
13d
Senior Operations Analyst
Arup —Brisbane QLD
- Hybrid work
- Azure
- Administrative experience
- AWS
- Profit sharing
- Parental leave
8d
System Application Support Engineer
NTT —Brisbane QLD
- Contract
- Laboratory experience
- Manufacturing
Quick Apply
6d
Rates & Client Contracts Analyst
Ashurst LLP —Brisbane QLD
- Full-time
- Management
- Communication skills
- Health insurance
- Gym membership
Analyst Developer
Auto & General Holdings —Toowong QLD
- DevOps
- AWS
- Software development
- Work from home
- Parental leave
Quick Apply
PAM Analyst / Developer (Delinea)
Accenture —Brisbane QLD
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
SOC Senior Incident Response Cloud Analysts
Auto & General Holdings —Toowong QLD
- On call
- DevOps
- AWS
- Work from home
- Parental leave
Quick Apply
14d
Google Data Engineer - GCP
NCS Australia —Brisbane QLD
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Transaction Services opportunities in Brisbane, Melbourne and Sydney
Alvarez and Marsal —Brisbane QLD
- Full-time
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Golang Engineer (Recommendation), Strategy Engine
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
Quick Apply
Lead Hydrogeologist
Klohn Crippen Berger —Brisbane QLD
- Hybrid work
- Engineering
- Data analysis skills
- Bachelor's degree
- Parental leave
Quick Apply

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Senior Software Support Analyst Hybrid — Full time Brisbane / Perth

Objective -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program

Qualifications

TCP
Administrative experience
SQL
DHCP
SSL
ITIL
Virtualisation
DNS
Problem management
AI
Leadership
Communication skills

Full Job Description

Brisbane / Perth

Customer Support – Objective /

Full time /

Hybrid

Only successful candidates that are Australian citizens will be progressed forward.

At Objective, we're passionate about building software that makes a difference. Our solutions help government and regulated industries work smarter, stay compliant, and deliver better outcomes for their communities.

We're looking for a Senior Software Support Analyst to join our Customer Support team based in Perth. This is a hands-on technical role for someone who thrives on solving complex problems, leading critical incidents, and influencing service excellence across the business.

If you're the person others turn to when systems are down, customers need answers, and technical challenges seem impossible to solve, we'd love to hear from you.

What you'll be doing:

Leading the resolution of major incidents and critical customer issues.
Acting as Incident Owner and coordinating cross-functional response teams.
Driving prioritisation, escalation, communication and stakeholder management.
Leading Major Incident Reviews and identifying opportunities for service improvement.
Mentoring and coaching analysts while championing support best practices.
Analysing service trends, identifying risks, and proactively improving performance.
Collaborating with Engineering to investigate complex technical issues.
Building knowledge assets, documentation and operational excellence initiatives.
Ensuring customers remain informed, supported and confident throughout incident lifecycles.

Your skills, experience and beyond:

Technical expertise

Advanced Windows administration including Active Directory, event logs and file systems.
Strong troubleshooting across server and workstation environments.
Networking knowledge including TCP/IP, DNS, DHCP, VPNs, firewalls and performance diagnostics.
PowerShell scripting and automation.
SQL and relational database troubleshooting.
Web applications, SaaS platforms and web server technologies.
Security fundamentals including SSL, patching and infrastructure hardening.
Log analysis, error tracing and root cause investigation.
Cloud and virtualization technologies.

Leadership and service excellence

Experience leading high-impact incidents in complex technical environments.
Strong ITIL knowledge across Incident, Major Incident and Problem Management.
The ability to influence and lead through expertise rather than authority.
Exceptional stakeholder management and communication skills.
Sound judgement under pressure.
A passion for mentoring others and improving team capability.
A customer-first mindset with a focus on service outcomes.

Why join Objective?

At Objective, you'll join a supportive, collaborative team where your expertise is valued and your growth is encouraged. We offer:

Hybrid working to support work-life balance - 3 days in the office.
Ongoing learning and professional development opportunities.
Access to extensive technical training resources.
A collaborative and innovative workplace culture.
Employee Assistance Program (EAP).
Regular social events and team celebrations.
The opportunity to work on meaningful software used by organisations that make a real impact.

If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply.

At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.

We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.

To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

analyst | infrastructure jobs in nathan, qld

Senior Software Support Analyst Hybrid — Full time Brisbane / Perth

Senior Data Analyst

Cost Analyst | Infrastructure

Senior Business Analyst

Commercial Analyst, East

Transaction Services opportunities in Brisbane, Melbourne and Sydney

Senior Analyst - Threat Defence & Response

Executive (Analyst) & Assistant Manager, Transaction Services - Brisbane or Sydney

SAP S/4HANA Senior Test Analyst

Senior Operations Analyst

System Application Support Engineer

Rates & Client Contracts Analyst

Analyst Developer

PAM Analyst / Developer (Delinea)

SOC Senior Incident Response Cloud Analysts

Google Data Engineer - GCP

Transaction Services opportunities in Brisbane, Melbourne and Sydney

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Golang Engineer (Recommendation), Strategy Engine

Lead Hydrogeologist

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