In-Demand Cloud architect Jobs in Belconnen, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
7d
Lead Microservices and AI Technical Architect
CYOS Solutions —Canberra ACT
- $120 - $140 an hour
- Contract
- Hybrid work
- Agile
- AI
- Leadership
Quick Apply
3d
Endpoint Engineering Architect
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Lead Microservices and AI Technical Architect
Aayush Tech Pty Ltd —Canberra ACT
- $110 - $130 an hour
- Contract
- In-person
- AI
- Leadership
Quick Apply
3d
Lead Microservices and AI Technical Architect
radk tech pty ltd —Canberra ACT
- Contract
- Hybrid work
- Agile
- AI
- Leadership
Quick Apply
2d
Cyber Security - Design & Deploy Engineer / Architect
Fujitsu —Barton ACT
- Azure
- Microsoft Office
14d
Strategic Account Technology - Canberra
Microsoft —Canberra ACT
- Full-time
- Azure
- AI
1h
Cloud Engineer
Leidos —Canberra ACT
- Full-time
- Azure
- AWS
- Annual leave
Lead Microservices & AI Technical Architect
KJR —Canberra ACT
- Contract
- Azure
- Master's degree
- SQL
8h
AI Technical Architect
NTT —Canberra ACT
- Contract
- Agile
- AI
- Leadership
Quick Apply
3d
Lead Microservices and AI Technical Architect
Worklogix —Canberra ACT
- $150 - $180 an hour
- Contract
- Hybrid work
- Agile
- AI
- Leadership
Quick Apply
4d
Enterprise Architect (Lead Cloud Applications Migration Architect)
Unisys —Canberra ACT
- Azure
- AWS
- Presentation skills
Lead Microservices and AI Technical Architect (Australian Citizen only)
eWorldWatch Pty Ltd —Canberra ACT
- $150 - $170 an hour
- Contract
- Agile
- In-person
- AI
Quick Apply
3d
Lead Cloud Migration Architect
Unisys —Canberra ACT
- Azure
- AWS
- AI
Microservices Engineer and AI Technical Architect
Trideca —Canberra ACT
- Full-time
- Agile
- AI
- Leadership
Quick Apply
3d
Cloud Engineer - Azure & AI Platforms
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- DevOps
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Lead Security Architect-Cloud Migration
Unisys —Canberra ACT
- Azure
- Management
- Computer Science
AWS Cloud Native Developer
Accenture —Canberra ACT
- Full-time
- DevOps
- AWS
- Scripting
Principal Cloud Architect - Federal Government
Verizon —Lyneham ACT
- Azure
- Computer Science
- SQL
- Work from home
Cisco & Nokia BNG Engineer / Network Desing Engineer
Showtime Consulting —Canberra ACT
- Management
- No degree
- Communication skills
8d

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cloud architect jobs near belconnen, act

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

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Job Details

Full-time
7 days ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

cloud architect jobs in belconnen, act

Junior Genesys Cloud CX Architect

Lead Microservices and AI Technical Architect

Endpoint Engineering Architect

Lead Microservices and AI Technical Architect

Lead Microservices and AI Technical Architect

Cyber Security - Design & Deploy Engineer / Architect

Strategic Account Technology - Canberra

Cloud Engineer

Lead Microservices & AI Technical Architect

AI Technical Architect

Lead Microservices and AI Technical Architect

Enterprise Architect (Lead Cloud Applications Migration Architect)

Lead Microservices and AI Technical Architect (Australian Citizen only)

Lead Cloud Migration Architect

Microservices Engineer and AI Technical Architect

Cloud Engineer - Azure & AI Platforms

Lead Security Architect-Cloud Migration

AWS Cloud Native Developer

Principal Cloud Architect - Federal Government

Cisco & Nokia BNG Engineer / Network Desing Engineer

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