In-Demand Leasing agent Jobs in Melbourne, Vic

Associate Authentication Analyst
DigiCert —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Health insurance
- Parental leave
Quick Apply
13h
Real Estate Agent
LHR —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
National Casual Mall Leasing Manager
CBRE —Melbourne VIC
- Full-time
- AI
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
Real Estate Sales Consultant
Noel Jones —Doncaster VIC
- Full-time
- Organisational skills
- Communication skills
CX Operations Manager - Domain
CoStar Group —Melbourne VIC
- Full-time
- Hybrid work
- Team management
- Negotiation
- Parental leave
Salesforce Lead
Eightcap —Melbourne VIC
- Full-time
- Sales
- Salesforce
- APIs
- Parental leave
- Referral program
Quick Apply
5d
EOI - Senior Property Manager
BGIS —Melbourne VIC
- Full-time
- Organisational skills
- Employee discount
- Referral program
EOI - Property Accountant
BGIS —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance program
- Employee discount
Commercial Sales Director (Real Estate)
Soding Brothers Solutions —Reservoir VIC
- $160,000 - $250,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick Apply
8d
Technical Team Lead (React/Node)
ELMO Software Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- APIs
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Engineer - BeyondTrust
Versent —Melbourne VIC
- Full-time
- Management
- AI
Customer Service Agent
TIG Freight Management —Hawthorn East VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Free parking
- Parental leave
Quick Apply
5d
Implementation Consultant
HSI —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
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- Microsoft Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
7d
Property Manager
YPA Estate Agents Caroline Springs —Caroline Springs VIC
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick Apply
1d
Product Manager
Kubota Australia and New Zealand —Truganina VIC
- Full-time
- Management
- Sales
- Microsoft Office
- Profit sharing
Quick Apply
7d

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Associate Authentication Analyst

DigiCert -
Melbourne VIC

Quick Apply

Job Details

Full-time
13 hours ago

Benefits

Health insurance
Parental leave
Employee assistance program
Gym membership
Maternity leave
Life insurance

Qualifications

Authentication
Customer service
English
PKI
Bachelor's degree
SSL
DNS
Typing
Diploma
AI

Full Job Description

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com

Job summary

The Customer Authentication department is responsible for conducting due diligence on customers applying for SSL and Code Signing digital certificates to secure websites and applications. Due to the critical nature of the business, we provide 24x7 support in a follow the sun arrangement. The Melbourne team primarily supports Asia Pacific but assists customers from all regions. In this environment teamwork and collaboration is important to our success.

What you will do

To work in CAS department in DigiCert, you are required to pass an extended background check, which will be carried out throughout your tenure in the company, to ensure you maintain our required trusted employee status.

The Customer Service Specialist has two key areas of responsibility: customer authentication and customer service.

Customer Authentication

Review applications for digital certificates and decide if an applicant is eligible to receive the certificate by evaluating information on the organization. This is achieved by following policy guidelines, and showing due diligence and care while reviewing documentation and customer information
Determine if customer's company is a legitimate legal business entity
Determine if customer's company has the legal right to use the internet domain name listed on the certificate signing request.
Verify that a customer's named contacts are employed at customer's company and/or have the legal right to request and/or administer the digital certificate.
Utilize local knowledge of your supported country to mitigate risk while evaluating enrolments.
Flag any suspicious applications with management.
Failure to follow policy guidelines and due care while processing may result in a breach in security, which may result in facilitating fraudulent activity on a customer's website, and cause damage to the DigiCert brand.

Customer Service

Assist customers with any queries regarding their application via chat, email and phone.
Work with the customer to ensure their applications meet our security requirements and find solutions when problems arise that delay issuance.
Seek assistance from management and senior team members to resolve policy, process, and system issues.
Build relationships with our customers to ensure customer loyalty.
To best assist customers develop a strong knowledge of DigiCert's products and customer portals.

Additional Responsibilities:

To help enhance the team's operational effectiveness and customer satisfaction, the team is encouraged to:

Participate in projects and system implementations
Continually look for ways to improve our operational effectiveness, including researching databases to assist us verify information
Be the voice of the customer and raise issues which impact customer satisfaction
Assist with mentoring new team members
Share your knowledge with the team

What you will have

Fluent in English and Thai
Excellent written and oral communication in native language and any language listed on CV (including English)
Customer service experience
Diploma or bachelor's degree desirable
Experience in a policy / compliance role will be an advantage (banking, finance, fraud etc.)

Nice to have

Detail orientated and high level of accuracy
Strong PC skills and fast typing speed
Ability to multitask
Fast learner who is keen to continue learning and developing
Good interpersonal skills
Open to receiving and giving constructive feedback
Strong problem-solving skills are required
Open to change – ability to work in a fast paced, changing environment
Ability to perform under pressure to meet deadlines and targets
Ability to work as part of a team, but also as a sole contributor within a team structure

Benefits

Private Health Insurance
Employee Assistance Program
Education Support Program
Headspace membership
Novated Leasing
Gym Allowance
Life Insurance
Disability Insurance
Three recharge days per year
Moving Leave
Study Leave
Paid Maternity/Paternity Leave
Flexible/Hybrid work environment

DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at [email protected].

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

#LI-SS1

Quick Apply

Refine Your Search

leasing agent jobs in melbourne, vic

Associate Authentication Analyst

Real Estate Agent

National Casual Mall Leasing Manager

Supervisor, Technical Customer Support, Residential Energy

Real Estate Sales Consultant

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EOI - Senior Property Manager

EOI - Property Accountant

Commercial Sales Director (Real Estate)

Technical Team Lead (React/Node)

Senior Engineer - BeyondTrust

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Implementation Consultant

Property Manager

Product Manager

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