In-Demand Concierge Jobs in Hendra, Qld

Guest Service Agent
Minor Hotels —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
6d
Front Desk Manager
UniLodge Australia Pty Ltd —Brisbane QLD
- Full-time
- Communication skills
Concierge
Bright & Duggan Property Group —Brisbane QLD
- Customer service
- Organisational skills
- Communication skills
Quick Apply
Guest Service Agent
Crystalbrook Vincent —Brisbane QLD
- Hotel experience
- Parental leave
3d
Office Services Manager
Grant Thornton Australia —Brisbane QLD
- Full-time
- Hospitality
- Administrative experience
- Agile
- Health insurance
- Gym membership
7d
Concierge/receptionist at Wacol-QLD
ISS —Brisbane QLD
- Urgently hiring
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
- Employee discount
10d
Administration Manager
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Health insurance
- Employee assistance program
Assistant Manager (Front Office)
Stamford Hotels & Resorts —Brisbane QLD
- Nights as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
Retail Security Officer - QLD
Challenger Security —Brisbane QLD
- Weekend availability
- Writing skills
- First Aid Certification
- Communication skills
- Employee assistance program
Receptionist
Compass Group Australia —Brisbane QLD
- $28.82 - $36.03 an hour
- Customer service
- Front desk
- Hotel experience
5d
Membership Sales Concierge (Premium Health Club)
Fitness Lifestyle International —Carseldine QLD
- Full-time
- CRM software
- Sales
6d
Guest Service Agent - Journey Curator
Crystalbrook Vincent —Brisbane QLD
- Full-time
- Hotel experience
Guest Services Attendant (Housekeeping) - Brook Hotel
ALH Hotels —Mitchelton QLD
- Employee assistance program
Quick Apply
1d
Security Officer
DevSec —Brisbane QLD
- Full-time
- First Aid Certification
- Computer skills
- Leadership
Quick Apply
Customer Experience Consultant
Karmo Pty Ltd —Brisbane QLD
- Up to $75,000 a year
- Full-time
- CRM software
- Customer service
- Communication skills
- Fuel card
- Parental leave
Quick Apply
3d
Client Associate
Findex —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Employee assistance program
Guest Services Attendant (Housekeeping) - Brook Hotel
Endeavour Group —Mitchelton QLD
- Employee assistance program
20h
Click&Collect Manager
Coles Supermarkets —Albany Creek QLD
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
4d
Car Wash Franchise Operator
Hire with Reef —Brisbane QLD
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick Apply

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Guest Service Agent

Minor Hotels -
Brisbane QLD

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Brisbane River City Suites is looking for a FULL TIME Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 6:00am to 11:00pm
Immediate start available

Qualifications

Successful candidates will have

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Additional Information

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within New Zealand.

Quick Apply

Refine Your Search

concierge jobs in hendra, qld

Guest Service Agent

Front Desk Manager

Concierge

Guest Service Agent

Office Services Manager

Concierge/receptionist at Wacol-QLD

Administration Manager

Assistant Manager (Front Office)

Retail Security Officer - QLD

Receptionist

Membership Sales Concierge (Premium Health Club)

Guest Service Agent - Journey Curator

Guest Services Attendant (Housekeeping) - Brook Hotel

Security Officer

Customer Experience Consultant

Client Associate

Guest Services Attendant (Housekeeping) - Brook Hotel

Click&Collect Manager

Car Wash Franchise Operator

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