In-Demand Service representative canberra Jobs in Fyshwick, Act

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Human Resource Advisor

Airservices Australia -
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
12 days ago

Qualifications

Management

Full Job Description

Influence workforce decisions through expert HR advice, job evaluation, and support with leaders across Airservices Australia
Full Time | Permanent
Location - Brisbane or Canberra

Summary

Build trusted relationships with leaders to deliver impact and drive performance-focused people outcomes across the organisation.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

This is an opportunity to join a high-performing Employee Services team delivering practical and commercially focused HR advice across a diverse national workforce.

Reporting to the Employee Services Lead, you will work closely with managers and employees to deliver a diverse range of people-related functions across the employee lifecycle, with a particular focus on leading job evaluation, fostering, positive performance and fitness for duty.

As a HR Advisor, you’ll be a part of a collaborative, high-performing team that values professionalism, sound judgement and getting things done well. The Employee Services Team is proud of the support it provides and the positive impact it has on the business. You’ll be a trusted sounding board for leaders and a key contributor to continuous improvement across people processes.

The Person

You are a trusted HR advisor who combines strong technical expertise with a customer-first mindset. This role is ideal for someone who enjoys advisory work, coaching leaders and managing complex people matters.

The successful applicant will have:

Essential Experience

Demonstrated experience providing HR advisory and coaching support to leaders and employees across a broad range of people matters
Proven experience conducting job evaluations, job sizing and position classification reviews using job evaluation methodologies such Mercer/Korn Ferry or JEMS trained
Demonstrated experience in guiding and supporting managers on management approaches to promote positive performance culture extending across performance management and fitness for duty
Ability to interpret and apply HR policies, employment legislation, industrial instruments and organisational frameworks.
Proven ability to manage a diverse workload and competing priorities and be able to navigate ambiguity to deliver outcomes in a complex and changing work demands and environment
Demonstrated strong values‑based behaviour by building trusted relationships, delivering high‑quality and customer‑focused outcomes, and consistently acting with integrity, inclusion and accountability

Desirable Experience

Experience working within a HR Shared Services or People Operations environment
Experience using ticketing systems to manage and resolve HR enquiries
Relevant tertiary qualification in Human Resources, Business, Organisational Psychology or a related discipline
Current certification as a JEMS evaluator, a qualification in Human Resources or a related field and/or exposure would be highly desirable
If not already certified as a JEMS evaluator, a willingness to undertake JEMS evaluation training to obtain certification is essential for appointment to this role

PD - ES Advisor.pdf

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Sonya Suresha - Talent Acquisition Recruiter at [email protected].

How to Apply

To apply for this position please lodge an application online before 11.55pm (AEST), Monday 31 August 2026.

Apply Now

Refine Your Search

service representative canberra jobs in fyshwick, act

Human Resource Advisor

Tribunal Advocate | Full-time Temporary with a Possibility of Permanency

Senior Planning and Design Officer | Full-time Temporary with a Possibility of Permanency

Sustainability Manager

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Principal Consultant

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QA Technical Support Team Lead (Mgr Project Management 3)

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