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Facilities Coordinator

Service Stream -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Annual leave
Paid volunteer leave

Qualifications

Microsoft Word
Asset management
Microsoft Excel
Microsoft Outlook
Customer service
Maintenance
Microsoft Office
Budgeting
Communication skills
Property management
Time management

Full Job Description

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

Service Stream is seeking a proactive and customer-focused Facilities Coordinator to support the effective management and operation of our national property portfolio and associated assets.

This role is responsible for the day-to-day administration, maintenance coordination, and operational support of the Group's properties, facilities, and miscellaneous plant and equipment. Working closely with internal stakeholders, landlords, contractors, and service providers, you will help ensure our workplaces are safe, compliant, efficient, and fit for purpose.

Location: Collins Street, Melbourne (Hybrid)
Work type: up to 12-month maternity leave cover

About the Role

Facilities Operations & Service Delivery

Coordinate the day-to-day management of Service Stream's property and facilities portfolio.
Ensure facilities are safe, compliant, operational, and maintained to a high standard.
Manage maintenance requests and facilities enquiries, ensuring timely resolution and escalation where required.
Maintain asset registers, facilities schedules, and preventative maintenance programs.

Contractor & Supplier Management

Coordinate contractors and service providers, including cleaning, HVAC, fire services, security, and maintenance vendors.
Maintain records relating to contracts, warranties, insurances, and service agreements.
Monitor supplier performance and support contract renewals and continuous improvement initiatives.

Property & Stakeholder Management

Liaise with landlords, property managers, and internal stakeholders on tenancy, maintenance, and facilities matters.
Support the delivery of property-related projects, ensuring outcomes are achieved within budget and timeframes.

Compliance, Safety & Governance

Support Workplace Health & Safety compliance across all facilities.
Ensure contractors and facilities operate in line with legislative, corporate, and industry requirements.
Assist with reporting, audits, inspections, and continuous improvement activities.

Budget & Reporting

Assist in managing facilities expenditure and budgets.
Monitor and report on maintenance activities, contractor performance, and operational outcomes.
Support cost-effective facilities and asset management practices.

About you

Minimum 3 years' experience in facilities, property, or asset management.
Experience coordinating contractors, maintenance programs, and property services.
Strong understanding of facilities and property management practices.
Excellent organisational and time management skills, with the ability to manage multiple priorities.
Strong stakeholder engagement and relationship-building skills.
Demonstrated analytical, problem-solving, and decision-making ability.
Experience managing budgets and monitoring expenditure.
Adaptable, proactive, and able to thrive in a fast-paced environment.
Strong communication and customer service focus.
Advanced Microsoft Office skills, including Excel, Outlook, Word, and Project.
Relevant tertiary or trade qualification in Facilities Management, Property, Building Services, or a related discipline (preferred).

About Service Stream

Service Stream is an equal opportunity, ASX-listed business that develops and operates Australia’s essential service networks across telecommunications, utilities, transport, defence and social infrastructure. We keep communities connected—and we’re proud of the work we do.

Why you’ll like working here

Flexible working: genuine flexibility options available.
Growth: national career pathways across multiple business units.
Discounts: retail partners including Woolworths, Airbnb, JB Hi-Fi, Bupa and more.
Paid leave: parental, cultural, community service, study, volunteering and purchased leave.
Inclusive culture: we value diversity, inclusion and celebrate excellence.

How to apply

Click Apply to submit your application. You’ll be prompted to create a profile in our recruitment system.

We welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability or neurodivergence, members of the LGBTIQA+ community, Veterans and people from all backgrounds.

Applications can’t be accepted via email. If you require reasonable adjustments during the recruitment process, please contact [email protected].

Department

Assets & Facilities

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Apply Now

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