In-Demand It support Jobs in Cannington, Wa

IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
Tech-Support Buddy
Youngster.co —Bassendean WA
- $27 - $30 an hour
- Contract
- Computer science
- In-person
- Professional development assistance
Quick Apply
4d
IT Operations Support Specialist
Cummins Inc. —Perth WA
- Associate degree
- Communication skills
- Health insurance
- Parental leave
IT Support Engineer, Level 2 - OSIT
Lyra Technology Group —Osborne Park WA
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick Apply
ICT PROJECT SPECIALIST
Shermac —Bayswater WA
- $120,000 - $150,000 a year
- Full-time
- Analysis skills
- Communication skills
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
Application Support Analyst HR Systems
Water Corporation —Leederville WA
- From $115,561 a year
- Management
- AWS
- Analysis skills
- Work from home
2d
Service Desk Analyst
Capgemini Sogeti —Perth WA
- Hybrid work
- Communication skills
10d
IT Support Engineer - Remote Operations & Connectivity
Fugro —Perth WA
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Work from home
Service Desk Analyst - NV1
Centorrino Technologies —Perth WA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
3d
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
Technical Support Representative
Caterpillar —Redcliffe WA
- Full-time
- No degree
- Communication skills
10d
System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- AWS
- Health insurance
- Employee assistance program
Drill & Blast Technical Support - Open Cut
Enaex —Perth WA
- Analysis skills
- Communication skills
- Employee assistance program
Drill & Blast Technical Support
Enaex —Perth WA
- Full-time
- Communication skills
- Employee assistance program
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Malaga WA
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Senior Technical Support Engineer - BMH
Metso —Perth WA
- On call
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Health insurance
IT Support Officer (IT)
Serco Plc —Belmont WA
- Full-time
- Azure
- Scripting
- SharePoint
1d
ICT Support and Test Engineer
TNTRADING PTY LTD —Perth WA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- No degree
Quick Apply
8d

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it support jobs near cannington, wa

IT Support Officer (L2)

Tes Global -
Osborne Park WA

Quick Apply

Job Details

Full-time

Qualifications

Incident management
Customer service
IT service management
Administrative experience
VoIP
ITIL
Security
Communication skills
Intune
Help desk
VPN

Full Job Description

About the Role
Tes is seeking a proactive and customer-focused IT Support Officer (L2) to join our IT Operations team in Osborne Park. In this hands-on role, you will provide technical support to employees across the business, ensuring a seamless technology experience through effective incident resolution, user lifecycle management, and ongoing maintenance of core IT systems.
Working in a hybrid environment (3 days in the office, 2 days WFH), you will play a key role in supporting both remote and office-based staff, helping to keep our systems secure, accessible, and functioning efficiently.
Key Responsibilities
User Lifecycle Management (Joiners, Movers & Leavers)

Manage the end-to-end onboarding, internal transfer, and offboarding process for employees.
Provision and administer user accounts, groups, permissions, and licences across Microsoft 365 and Entra ID.
Coordinate the distribution and collection of laptops, peripherals, and other IT equipment.
Ensure users have the appropriate technology and access from day one.

Technical Support & Ticket Resolution

Provide Level 2 support across Windows and Mac environments.
Troubleshoot issues relating to Microsoft 365, VoIP systems, VPN connectivity, wired and wireless networks, and Sophos endpoint security.
Manage incidents and service requests through FreshDesk or similar ticketing platforms.
Maintain accurate documentation, knowledge base articles, and ticket records.
Collaborate with internal technical teams to deliver timely and effective solutions.

Office & Asset Management

Maintain a regular onsite presence three days per week to support hardware deployment, equipment maintenance, and user assistance.
Ensure IT asset registers, hardware records, and software inventories remain accurate and up to date.

About You
You are a technically capable IT professional with a strong customer service mindset and a passion for delivering high-quality support. You enjoy solving problems, building relationships with stakeholders, and working collaboratively within a service-oriented team.
Essential Skills & Experience

Experience managing user accounts, permissions, and onboarding/offboarding processes within Entra ID.
Strong knowledge of Microsoft 365 administration and end-user support.
Experience supporting Windows and Mac desktop environments.
Proven experience working within FreshDesk or a similar ITSM/ticketing platform.
Strong troubleshooting skills across wired networks, Wi-Fi, VPN technologies, and Sophos endpoint security.
Experience supporting VoIP hardware and software.
Excellent communication skills and a collaborative approach to problem-solving.

Desirable

Exposure to Microsoft Intune administration.
Understanding of ITIL principles and best practices.
Previous customer service experience in a fast-paced environment.

About Tes
Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Why Tes
Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Empowering Educators Worldwide
Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal – it's a sustainable and rewarding reality. For more information, visit www.tes.com

Quick Apply

Refine Your Search

it support jobs in cannington, wa

IT Support Officer (L2)

Tech-Support Buddy

IT Operations Support Specialist

IT Support Engineer, Level 2 - OSIT

ICT PROJECT SPECIALIST

Service Desk Analyst

Application Support Analyst HR Systems

Service Desk Analyst

IT Support Engineer - Remote Operations & Connectivity

Service Desk Analyst - NV1

Service Desk Engineer

Technical Support Representative

System Development Engineer, Core Networking (Relocation support available)

Drill & Blast Technical Support - Open Cut

Drill & Blast Technical Support

HVAC Technical Support

Senior System Development Engineer, Core Networking (Relocation support available)

Senior Technical Support Engineer - BMH

IT Support Officer (IT)

ICT Support and Test Engineer

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