In-Demand Technical support Jobs in Fremantle, Wa

Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Customer service
- SharePoint
Quick Apply
13d
IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
4d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Perth WA
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
13d
Associate Systems Engineer / Field Support
Kinetic IT —Perth WA
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance program
- Employee discount
9d
IT Support Engineer, Level 2 - OSIT
Lyra Technology Group —Osborne Park WA
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick Apply
Workday HR Systems Administrator
Royal Automobile Club of WA —West Perth WA
- Full-time
2d
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
IT Support Engineer - Remote Operations & Connectivity
Fugro —Perth WA
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Work from home
10d
ICT PROJECT SPECIALIST
Shermac —Bayswater WA
- $120,000 - $150,000 a year
- Full-time
- Analysis skills
- Communication skills
Service Desk Engineer
Telio Management GmbH —Perth WA
- Microsoft Office
- Agile
IT Operations Support Specialist
Cummins Inc. —Perth WA
- Associate degree
- Communication skills
- Health insurance
- Parental leave
5d
System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- AWS
- Health insurance
- Employee assistance program
Drill & Blast Technical Support
Enaex —Perth WA
- Full-time
- Communication skills
- Employee assistance program
Drill & Blast Technical Support - Open Cut
Enaex —Perth WA
- Analysis skills
- Communication skills
- Employee assistance program
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
2d
Field Tech Support
Epiroc —Perth WA
- Schematics
- Maintenance
- Electrical experience
- On-the-job training
- Parental leave
Senior Technical Support Engineer - BMH
Metso —Perth WA
- On call
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Health insurance
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Malaga WA
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount

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Tech-Support Buddy
Youngster.co —Rockingham WA
Tech-savvy or genuinely interested in tech i.e. an IT background, current IT/computer science study, or just a knack for technology.
$27 - $30 an hour
Quick Apply
3d
Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
A minimum of 3 years' experience demonstrating Level 2 experience, ideally within a Managed Service Provider. Provide Level 2 technical support across multiple…
Quick Apply
13d

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technical support jobs near fremantle, wa

Service Desk Technician, Level 2 - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time
13 days ago

Qualifications

Authentication
Desktop support
TCP
Customer service
Microsoft Exchange
DHCP
DNS
SharePoint
Identity & access management
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Our Operating Company, Newtrend IT, is after an experienced Level 2 Service Desk Technician to join their supportive Managed Services team in Kewdale. This is a great opportunity for someone with solid MSP experience who enjoys solving technical problems, working with Microsoft 365 environments and providing high-quality service to a diverse client base.

Responsibilities

Provide Level 2 technical support across multiple managed services clients and technology environments.
Own escalated incidents and service requests from investigation through to resolution, handover or closure.
Diagnose and resolve technical issues using remote support tools, logs, monitoring platforms, vendor resources and sound technical judgement.
Administer and troubleshoot Microsoft 365, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft 365 Apps.
Manage users, groups, licences, mailboxes, permissions and access through Microsoft 365 and Microsoft Entra.
Support identity and access technologies, including MFA, password resets and approved Conditional Access processes.
Troubleshoot Windows 10/11 endpoints, applications, printers, mobile devices and other common business technology.
Support Active Directory, Microsoft Entra join, Group Policy, authentication, patching and endpoint management.
Troubleshoot common networking issues involving TCP/IP, DNS, DHCP, VLANs, Wi-Fi and VPNs.
Assist with endpoint and email security, firewalls, backups, servers, virtualisation and other infrastructure technologies as required.
Provide practical support and knowledge sharing to Level 1 technicians.
Participate in planned maintenance, onsite support and after-hours coverage where required.

Skills required

A minimum of 3 years' experience demonstrating Level 2 experience, ideally within a Managed Service Provider
Strong practical knowledge of Microsoft 365, particularly Exchange Online, Teams, SharePoint, OneDrive and Microsoft Entra ID.
Good understanding of Windows desktop support, identity and access management and common business applications.
Solid general networking knowledge, including TCP/IP, DNS, DHCP, Wi-Fi and VPN troubleshooting.
Experience working across multiple client environments with competing priorities.
Ability to independently investigate technical issues, identify root causes and implement safe, effective solutions.
Experience working to SLAs and maintaining high-quality ticket documentation.
Strong customer service skills with the ability to explain technical issues clearly to non-technical users.

Benefits

A genuinely supportive team environment, with a Team Leader and experienced technical escalation support alongside you.
Two work-from-home days per month, providing flexibility while maintaining the benefits of a collaborative team environment.
Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

technical support jobs in fremantle, wa

Service Desk Technician, Level 2 - Newtrend IT

IT Support Officer (L2)

Senior Technical Customer Support Engineer - Australia

Associate Systems Engineer / Field Support

IT Support Engineer, Level 2 - OSIT

Workday HR Systems Administrator

Level 2 Engineer (ICT Support Officer)

IT Support Engineer - Remote Operations & Connectivity

ICT PROJECT SPECIALIST

Service Desk Engineer

IT Operations Support Specialist

System Development Engineer, Core Networking (Relocation support available)

Drill & Blast Technical Support

Drill & Blast Technical Support - Open Cut

Service Desk Engineer

Field Tech Support

Senior Technical Support Engineer - BMH

Senior System Development Engineer, Core Networking (Relocation support available)

HVAC Technical Support

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