In-Demand Quality assurance managers Jobs in Melbourne, Vic

Campus Manager
Contour Education —Melbourne VIC
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
General Manager - Element by Marriott Melbourne Richmond
Marriott International, Inc —Cremorne VIC
- Full-time
- Management
- Writing skills
- Analysis skills
- Profit sharing
Assistant Manager - Melbourne
Department of Justice and Community Safety —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Research
- Leadership
12d
Quality Assurance & Test Manager
Australian Financial Complaints Authority —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Agile
- Financial services
Safety & Quality Assurance Officer Altona
LaserBond —Altona VIC
- Full-time
- Management
- Communication skills
3d
Project Coordinator
Kapitol —Melbourne VIC
- Full-time
- Engineering
- Construction experience
- Construction Management
- Parental leave
Senior Manager, HSQE Services APAC
Renewable Energy Systems Limited —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Construction experience
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Service Manager
Contour Education —Bentleigh East VIC
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
2d
Victorian Selective Entry Resource Developer
Contour Education —Melbourne VIC
- $80,000 a year
- Part-time
- Senior Secondary Certificate of Education
- Education
- Time management
Quality Assurance Lead
Bellroy —Melbourne VIC
- Full-time
- Microsoft Excel
- In-person
- Manufacturing
Quality Specialist
Bega Cheese —Port Melbourne VIC
- Full-time
- Manufacturing
- Communication skills
9d
NDIS Billings Officer
People First Healthcare —Essendon Fields VIC
- $75,000 - $90,000 a year
- Full-time
- CRM software
- Employee assistance program
Quick Apply
AI & Automation Engineer
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Azure
- Machine learning
- APIs
- Fuel discount
9d
WHS Manager (Work, Health, Safety Manager)
Mayflower —Brighton East VIC
- Full-time
- Nursing
- Management
- Analysis skills
- COVID-19 protective measures
- Parental leave
Senior Quality Associate
Contract Manufacturing —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Senior Clinical Educator & Workforce Development Lead
Victorian Government —Melbourne Western Suburbs VIC
- $104,000 - $120,000 a year
- Full-time
- Hybrid work
- Employee assistance program
4d
Research Officer, Ageing and Neurodegeneration
Monash University —Clayton VIC
- $86,344 - $99,179 a year
- Part-time
- Hybrid work
- Research
- Administrative experience
- Analysis skills
11d
Client Enablement Manager
Link Group —Docklands VIC
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Parental leave
- Employee assistance program

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Campus Manager

Contour Education -
Melbourne VIC

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Campus Managers) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.”

This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
Strong Communication – Clear, empathetic, and professional with families & staff.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Availability - This role will require you to work during campus opening hours, including weekends and evenings.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows.
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

How To Apply

If you’re excited about shaping the next generation of high achievers, express your interest by applying now with your CV.

Application Process

We will review submissions and reach out once new opportunities become available at your preferred campus.

Quick Apply

Refine Your Search

quality assurance managers jobs in melbourne, vic

Campus Manager

General Manager - Element by Marriott Melbourne Richmond

Assistant Manager - Melbourne

Quality Assurance & Test Manager

Safety & Quality Assurance Officer Altona

Project Coordinator

Senior Manager, HSQE Services APAC

Claims Technical Specialist

Customer Service Manager

Victorian Selective Entry Resource Developer

Quality Assurance Lead

Quality Specialist

NDIS Billings Officer

AI & Automation Engineer

WHS Manager (Work, Health, Safety Manager)

Senior Quality Associate

Passenger Services Manager

Senior Clinical Educator & Workforce Development Lead

Research Officer, Ageing and Neurodegeneration

Client Enablement Manager

I want to receive the latest job alert for quality assurance managers in melbourne, vic

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