In-Demand Technical support Jobs in Sydney, Nsw

Technical Support Assistant
Aeroo Drones —Frenchs Forest NSW
- $35 an hour
- Every weekend
- Customer service
- In-person
- Communication skills
Quick Apply
4d
IT Support Engineer
Gardner Smith IT —Sydney NSW
- $40 - $50 an hour
- Part-time
- Microsoft Office
- In-person
Quick Apply
1d
ICT and Operations Support Officer
Lead College Pty Ltd —Parramatta NSW
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Master's degree
- Organisational skills
Quick Apply
14h
Desktop Support Officer (Analyst)
NSW Health —Camperdown NSW
- $1,943.36 - $2,266.35 a week
- Temporary
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
3d
Technical Support Engineer
SAS —Sydney NSW
- Computer Science
- Engineering
- Administrative experience
4d
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
Technical Support Engineer
Rapiscan —Homebush NSW
- Weekend availability
- Management
- Microsoft Office
- Analysis skills
Technical Support Officer - L1
MONEYME —Sydney NSW
- Hybrid work
- Customer service
- University
- Communication skills
- Parental leave
4d
Technical Support Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Azure
- DevOps
- AWS
Quick Apply
Level 1 - IT Support Engineer
Gerdy Solutions —Rosehill NSW
- $50,000 - $60,000 a year
- Full-time
- Management
- Administrative experience
- In-person
- Employee discount
Quick Apply
14d
Technical Support Consultant
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
- Employee assistance program
Quick Apply
Technical Support Engineer
Verkada —Sydney NSW
- Customer service
- Writing skills
- Engineering
- Commuter assistance
- Health insurance
11d
Technical Support Officer
Transport For NSW —Burwood NSW
- $100,123 - $110,138 a year
- Full-time
4d
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
IT Support Officer
Fulcrum —Sydney NSW
- $80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
13d
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Technical Support Specialist
Gilbarco Veeder-Root —Sydney NSW
- On call
- Communication skills
6d
TECHNICAL SUPPORT
Haltech Engine Management Systems —Sydney NSW
- Weekend availability
- Management
- Microsoft Office
- Communication skills
5d
DAON | Technical Support Engineer
Deloitte —Sydney NSW
- On call
- Azure
- AWS
- Analysis skills
- Parental leave
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Work from home

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technical support jobs near sydney, nsw

Technical Support Assistant

Aeroo Drones
Frenchs Forest NSW

Quick Apply

Job Details

Casual
$35 an hour
4 days ago

Qualifications

Customer service
Technical support
Communication skills
Time management

Full Job Description

Who we are

Based in Frenchs Forest, Sydney, we are an e-commerce business specialising in drones. We sell a unique multipurpose drone designed for applications including fishing, delivery and camera use.

About the role

We are looking for a Casual Technical Support Assistant to join our team at our head office and showroom in Frenchs Forest.

We are ideally looking for someone available around 3 days per week, 9am to 5pm, with the opportunity to take on additional shifts as required.

Weekend work is an important part of the role, so applicants must be available to work Saturdays and Sundays as required.

Above all, we are looking for someone who enjoys talking to people, solving problems and helping customers.

You do not need to be a drone expert. Strong people skills, problem solving ability, curiosity and a willingness to learn are much more important to us.

This is a hands-on, customer-facing role where you will support customers through our online ticketing system, over the phone and face-to-face in our showroom. As your technical knowledge develops, you will also assist with more advanced troubleshooting, flight log analysis, warranty cases, RMAs and product inspections.

A typical day may include:

Helping customers troubleshoot product issues via email, phone and in person.
Explaining product information and solutions in a clear and approachable way.
Investigating product faults, performance issues, warranty claims and RMAs.
Reviewing flight log data and communicating findings and next steps.
Assisting with general customer enquiries.
Working with the wider team to identify recurring issues and improve support processes.

Must have

Excellent people skills and a genuine enjoyment of helping customers.
A confident, personable communication style, both in person and over the phone.
Strong problem-solving skills and the ability to work through issues logically.
Clear and professional written and verbal communication skills.
Patience when assisting customers with different levels of technical experience.
Good time management and the ability to manage multiple customer cases.
A proactive, adaptable attitude and willingness to learn.
Availability to work Saturdays and Sundays as required.
Full Australian working rights.

Good to have

Not essential, but highly regarded:

Previous customer service, retail or technical support experience.
An interest in drones, UAVs, electronics or consumer technology.
Experience diagnosing technical products or analysing system data.
Fishing knowledge or experience.

What we offer

Above award casual remuneration.
Weekend penalty rates in accordance with the applicable Modern Award.
Superannuation in addition to your hourly rate.
Full product and technical training.
A supportive, collaborative and fast-growing team environment.
Opportunities to develop your technical knowledge and take on additional responsibilities as the business grows.

We're an ambitious team with strong growth plans for the end of 2026 and start of 2027, and we're looking for someone who wants to grow with us.

Please submit a cover letter. Applicants who apply without one will not be considered.

We would like to hear, in your own words:

What makes you a good fit for this role?
Give us an example of a time you helped someone solve a problem.
How soon can you start?

Don't be discouraged from applying if you don't have drone or technical support experience. If you're great with people, enjoy solving problems and are keen to learn, we'd still like to hear from you!

Pay: $35.00 per hour

Expected hours: No less than 24.0 per week

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in sydney, nsw

Technical Support Assistant

IT Support Engineer

ICT and Operations Support Officer

Desktop Support Officer (Analyst)

Technical Support Engineer

IT Support Specialist

Technical Support Engineer

Technical Support Officer - L1

Technical Support Engineer

Level 1 - IT Support Engineer

Technical Support Consultant

Technical Support Engineer

Technical Support Officer

Technical Support Officer

IT Support Officer

Technical Support Representative

Technical Support Specialist

TECHNICAL SUPPORT

DAON | Technical Support Engineer

Technical Support Engineer

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