In-Demand Member services representative Jobs in Karrinyup, Wa

Product Support Representative
Cummins Inc. —Perth WA
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
- Health insurance
4d
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
Human Resources Manager
Clough —Perth WA
- In-person
- Communication skills
- Health insurance
- Parental leave
Sales Development Manager
Bapcor —Welshpool WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Quick Apply
Sales Representative
JAS —Belmont WA
- Full-time
- Sales
- Business development
- Communication skills
- Parental leave
Quick Apply
Sales Representative - NAPA (Malaga)
NAPA —Malaga WA
- Full-time
- CRM software
- Sales
- Business development
- Parental leave
Quick Apply
Social Worker Float
Amana Living —Perth WA
- Full-time
- Bachelor's degree
- Discharge planning
- Social Work
- Employee assistance program
Human Resources Manager
Webuild —Perth WA
- In-person
- Communication skills
- Health insurance
- Parental leave
Security Operations Specialist
Perth Airport —Perth Airport WA
- Full-time
- Management
- Free parking
Senior Safety Advisor
Compass Group Australia —Perth WA
- Full-time
- Analysis skills
- Communication skills
Civil Supervisor
CPB Contractors —Perth WA
- Full-time
- Supervising experience
- Construction experience
Ocean Freight Customer Service Representative
Toll Group —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Senior Property Manager
JLL —Perth WA
- Analysis skills
- Computer skills
- Budgeting
- Health insurance
- Parental leave
Hire Controller
Kennards Hire —Myaree WA
- $72,000 a year
- Weekend availability
- Customer service
- Maintenance
- Time management
- Profit sharing
- Employee discount
5d
Senior Property Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- Analysis skills
- Computer skills
- Budgeting
- Health insurance
- Parental leave
Quick Apply
Blast & Paint Supervisor - Tom Price
Monadelphous —Perth WA
- Urgently hiring
- Leadership
- Communication skills
Manager – Project Development & Approvals
Macro Metals —West Perth WA
- Full-time
Quick Apply
Technical Sales Representative - Industry
Sika —Bibra Lake WA
- Full-time
- Sales
- Customer service
- Engineering
Quick Apply
Insurance Sales Representative
Capricorn —Perth WA
- Full-time
- Hybrid work
- Sales
- Time management
- Wellness program
- Parental leave
Quick Apply
Clinical Care Coordinator
Spinal Life Australia —Perth WA
- Full-time
- Supervising experience
- Organisational skills
- Care plans
Quick Apply
9d

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Product Support Representative

Cummins Inc. -
Perth WA

Apply Now

Job Details

Full-time
4 days ago

Benefits

Health insurance
Uniform provided
Safety equipment provided
Insurance services

Qualifications

Senior Secondary Certificate of Education
Education
Communication skills

Full Job Description

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We are seeking a talented Product Support Representative to join our Perth-based Product Support team. In this senior role, you will provide technical and product support to mining customers across Western Australia, helping resolve complex service issues and deliver strong customer outcomes.

About this role:

As a senior member of our Product Support team, provide technical service support to mining customers across Western Australia.
Manage the engine life database
Respond to urgent customer requirements, including complex technical, product and service support issues.
Liaise with key stakeholders, including customers, engineers, service teams and internal product specialists, to support timely issue resolution.
Develop strong relationships with our valued customers
Support escalations by coordinating information, documenting outcomes and providing clear technical recommendations.
Uphold our Cummins values and adhere to all company policies and procedures

Desirable attributes for this role:

Excellent communication skills
Customer centric approach to business
Able to develop strong, value-based relationships with internal and external stakeholders
Serve as a technical support resource, providing diagnostic support on complex repair events
Ability to interpret technical information, prioritise issues and provide practical guidance to customers and internal teams.
Mechanical training is desirable but not essential.

Compensation and Benefits

Monday to Friday – 38 hours per week (office based)
Moderate travel to Pilbara and Perth CBD
Tool of Trade Vehicle provided
Annual Salary - commensurate with experience
Participation in an annual variable compensation (bonus) program
Salary continuance insurance
Discounts with select private health insurance
PC software/hardware and a range of vehicles
Annual remuneration reviews
Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

To be successful in this role you will need the following:

Competencies:

Builds customer focus through responsive and value-driven support.
Communicates effectively with customers and stakeholders.
Collaborates across teams to achieve successful outcomes.
Develops strong relationships with internal and external partners.
Applies technical expertise to diagnose and resolve product concerns.
Makes sound decisions using data and product knowledge.
Demonstrates adaptability in a dynamic customer environment.
Promotes a safe workplace through proactive HSE behaviours.
Drives continuous improvement in products, processes and customer support.
Values diverse perspectives, backgrounds and cultures.

Education, Licenses, Certifications: High school diploma, certificate of completion of secondary education, technical trade qualification, or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience: Relevant experience in customer support, product support, technical support, service operations, mechanical equipment, mining, heavy-duty engines or a related field is preferred. Mechanical training is desirable but not essential.

As a member of our Product support team, this role supports our Mining business customers across Western Australia
Manage the engine life database
Respond to urgent customer requirements – technical and product issues
Liaise with Key stakeholders such as our customers and engineers.
Develop strong relationships with our valued customers
Uphold our Cummins values and adhere to all company policies and procedures

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2435586

Relocation Package No

100% On-Site No

Apply Now

Refine Your Search

member services representative jobs in karrinyup, wa

Product Support Representative

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Hire Controller

Senior Property Manager

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Technical Sales Representative - Industry

Insurance Sales Representative

Clinical Care Coordinator

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