In-Demand Executive assistant/office manager Jobs in Coburg, Vic

Client Business Executive (Melbourne)
Gentrack —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
9d
Environmental Management System & Sustainability Reporting Manager
JLL —Melbourne VIC
- Microsoft Excel
- Engineering
- Data analysis skills
- Health insurance
- Parental leave
12d
Environmental Management System & Sustainability Reporting Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
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- Data analysis skills
- Health insurance
- Parental leave
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Client Business Executive (Melbourne)

Gentrack -
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
9 days ago

Benefits

Health insurance
Parental leave

Qualifications

Enterprise software
Organisational skills
AI
Communication skills

Full Job Description

Description

Overview of the Role:

The Client Executive supports the management of customer accounts, ensuring strong day-to-day execution, customer satisfaction, and coordination across internal teams. This role focuses on building trusted relationships at operational and mid-level stakeholders, supporting account planning, and contributing to renewals and growth opportunities. You will work closely with Client Managers and senior team members to develop your commercial capability and account ownership skills.

Success in this role is defined by reliable execution, strong customer relationships, and growing contribution to commercial outcomes.

Your Key Responsibilities

Act as a day-to-day contact for assigned customer accounts, supporting ongoing engagement and delivery
Build relationships across operational and mid-level stakeholders
Support account planning activities, including tracking actions, risks, KPIs and deliverables
Assist in renewals, forecasting and identifying upsell opportunities
Identify potential leads and opportunities, working with senior team members to progress them
Support governance activities, including meetings, reporting, and follow-ups
Escalate issues early and support resolution, coordinating with internal teams as required
Coordinate across Delivery, Product and Support teams to ensure customer outcomes are met
Support customer adoption and engagement with Gentrack solutions
Maintain accurate tracking of account activities and customer updates
Role requires an average of 2.5 days per week at customer sites, 1 day in networking activities (including external meetings and business lunches), and 0.5 days in the Gentrack office, with the remainder working remotely subject to business needs.

What We’re Looking For:

Proven experience in key account management, or senior commercial roles within enterprise software or utilities.
Strong understanding of the energy and/or water sector, or experience working with complex, regulated enterprise customers.
Proven success in execution and delivery across assigned accounts
Strong organisational skills and attention to detail
Ability to manage multiple stakeholders and priorities
Strong communication and relationship-building capability
Proactive mindset with a willingness to learn and develop commercially
Ability to work effectively within structured guidance and escalation pathways
Positive customer relationships and responsiveness
Strong internal coordination across teams

What We Can Offer You

Competitive salary
Annual discretionary bonus
Private medical insurance
Employee assistant programme
Life assurance
One-off wellness subsidy
Enhanced parental leave
Hybrid working arrangements
Regular office social activities
A wide variety of learning and development programmes and opportunities

Interested?

If this role sounds like a good fit for you, please click on the “Apply” button to submit your application.

To discover more about Gentrack and how we’re transforming energy and water utilities with innovative solutions, please visit our website and LinkedIn.

About Gentrack

Who We Are

Gentrack partners with leading energy and water utilities around the world to deliver innovative technology that helps them navigate an increasingly complex and rapidly changing industry. Working with some of the world's largest utilities and challenger brands, we're helping our customers build a more sustainable future by driving innovation, delivering exceptional customer experiences, harnessing the power of AI, and creating lasting business value.

Our Values and Culture

Gentrackers are one team of smart thinkers and dedicated doers, working drive efficiency in two of the planet’s most essential resources: energy and water.

As AI reshapes the way our industry works, we're embedding it into how we innovate, collaborate and solve problems, empowering our people to work smarter and create even greater value for our customers.

Everything we do is guided by three core values: respect for the planet, respect for our customers, and respect for each other.

We're a diverse, global team that collaborates across borders, shares knowledge, embraces new ideas, and continually raises the bar. It's an exciting time to join Gentrack, with a clear growth strategy, world-class leadership, and a culture that combines technology, AI and talented people to shape the future of utilities.

Quick Apply

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executive assistant/office manager jobs in coburg, vic

Client Business Executive (Melbourne)

Environmental Management System & Sustainability Reporting Manager

Environmental Management System & Sustainability Reporting Manager

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