In-Demand Team coordinator technology team Jobs in Sydney, Nsw

Service Coordinator Configuration, Capacity and Availability
AC3 —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Communication skills
- Analytics
Quick Apply
Events, Sales & Marketing Coordinator, MSP/IT Services
TECHD Group —Manly NSW
- $65,000 - $85,000 a year
- Full-time
- Microsoft Word
- Sales
- Marketing
Quick Apply
Project Coordinator
NSW Police Force —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
6d
Design Coordinator
King Living —Turrella NSW
- Full-time
- Management
- Microsoft Office
- Manufacturing
Quick Apply
12d
Branch Services Coordinator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
8d
Online Product Coordinator
Harvey Norman —Homebush West NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Computer skills
- Parental leave
2027 DXC Technology Graduate Program Australia
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- AI
Supply Chain Coordinator
Wellness Pet Company —Pymble NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
Quick Apply
Deployed Product Manager, Health Systems
Heidi —Sydney NSW
- $170,000 - $220,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- AI
- Work from home
- Parental leave
Client Services Coordinator
FMA Partners —Cronulla NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Marketing Coordinator
Virgin Australia —Sydney NSW
- Full-time
- Remote
- CRM software
- Marketing
- Communication skills
- Work from home
- Employee assistance program
Jr. Facilities Coordinator (Part-time)
Ivanti —Sydney NSW
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
Marketing Coordinator
Prego & Co Marketing —Parramatta NSW
- $70,000 - $90,000 a year
- Part-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Parental leave
Quick Apply
NSW Service Desk Coordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
Project Coordinator
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
- Annual leave
- Work from home
5d
Program Analyst & Coordinator
Solventum —North Ryde NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Office Coordinator
Johns Lyng Group —Sydney NSW
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Email Campaign and Web Coordinator
Ticketek Entertainment Group —Sydney NSW
- Hybrid work
- CRM software
- Annual leave
- Parental leave
Quick Apply
International Services Coordinator - Flexible
Kent Removals and Storage —Yennora NSW
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Negotiation
- Health insurance
- Employee discount
Quick Apply
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
14d

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Service Coordinator Configuration, Capacity and Availability

AC3 -
Sydney NSW

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Qualifications

ITIL Foundation
ITIL Certification
Microsoft Excel
IT service management
ITIL
ServiceNow
Communication skills
Analytics

Full Job Description

$70,000 - $75,000 + Super + 5% VR
50/50 Hybrid WFH
4th Best Place to Work in Australia

About AC3

At AC3, our purpose is simple: make technology real. We help organisations turn technology into practical outcomes that support customers, improve services and solve real operational problems.

We are practical, customer-focused and grounded in the AC3 Way: Work Wise, Work Humble and Work Honest.

The opportunity

We are looking for a hands-on Service Management Coordinator to support the day-to-day operation of Configuration, Capacity and Availability Management within a multi-provider SIAM environment.

This is a coordination role, not a practice ownership position. You will validate service data, maintain CMDB and reporting records, coordinate governance activities, follow up actions and escalate exceptions to SIAM leadership.

It is a strong next step for someone with 2-3 years of experience in IT service management, service operations, reporting or coordination who wants broader SIAM exposure and a role where accuracy, follow-through and clear communication matter.

What you will be doing

Maintain assigned CMDB records and support data quality across managed Configuration Items.
Run scheduled data checks, reconciliation activities and asset-class audits using agreed procedures.
Investigate discrepancies with service providers and operational teams, document evidence and track corrective actions.
Collect and consolidate capacity, utilisation and forecast data, maintaining thresholds, risks and action registers.
Compile service availability data and validate calculations against agreed service hours and exclusions.
Prepare Configuration, Capacity and Availability dashboards, monthly reports and governance packs.
Coordinate forums, agendas, minutes, reporting calendars and action registers.
Maintain process documentation, templates, evidence and operational work instructions.
Support CMDB health assessments, service reviews, assurance activities and approved reporting improvements.
Escalate critical discrepancies, disputed results, material risks and overdue provider obligations.

What you will bring

2-3 years of experience in IT service management, service operations, reporting or a similar coordination role.
Practical exposure to Configuration Management, CMDB administration, IT asset data or service reporting.
Experience coordinating meetings, action registers and recurring reporting activities.
Confidence investigating data inconsistencies and following issues through to resolution or escalation.
Intermediate to advanced Excel skills, including lookups, pivot tables and data reconciliation.
Working knowledge of ServiceNow or a comparable ITSM platform.
A sound understanding of ITIL practices and the importance of accurate, auditable service records.
Clear written and verbal communication, strong attention to detail and disciplined follow-through.
Australian citizenship and eligibility to obtain an Australian Government NV1 security clearance.

Highly regarded

Experience in a multi-provider or SIAM environment.
Exposure to Capacity or Availability Management reporting.
ServiceNow Reporting or Performance Analytics experience.
Experience supporting audits, assurance or compliance activities.
ITIL 4 Foundation, ServiceNow or SIAM Foundation certification.

Why this role is worth a look

Build practical breadth across three connected IT service management practices.
Develop your ServiceNow, CMDB, reporting and governance capability in a complex service environment.
Work with customers, providers and operational teams where accurate data supports real decisions.
Take a genuine step forward without being expected to own policy, strategy or the entire practice.
Join a team that values practical outcomes, clear communication and reliable follow-through.

The AC3 Way

We would love for you to experience the AC3 Way:

Work Wise - as one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other.

Work Humble - as a team, we bring our authentic selves to the world of tech. It is our down-to-earth, humble nature that makes us unique and easy to work with.

Work Honest - we are here to do an honest day's work, individually and as a team. We are constantly looking for opportunities to take the initiative and implement practical solutions.

Ready to make technology real?

Apply now with your CV and a short summary of your experience across CMDB, ITSM, service reporting or service coordination.

Quick Apply

Refine Your Search

team coordinator technology team jobs in sydney, nsw

Service Coordinator Configuration, Capacity and Availability

Events, Sales & Marketing Coordinator, MSP/IT Services

Project Coordinator

Design Coordinator

Branch Services Coordinator

Online Product Coordinator

2027 DXC Technology Graduate Program Australia

Supply Chain Coordinator

Deployed Product Manager, Health Systems

Client Services Coordinator

Marketing Coordinator

Jr. Facilities Coordinator (Part-time)

Marketing Coordinator

NSW Service Desk Coordinator

Project Coordinator

Program Analyst & Coordinator

Office Coordinator

Email Campaign and Web Coordinator

International Services Coordinator - Flexible

Operations Manager

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