In-Demand Serco Jobs | SimplyHired

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Team Leader
Serco Plc —Perth Eastern Suburbs WA
- $39.37 an hour
- Part-time
- Communication skills
- Negotiation
Roster Coordinator
Serco Plc —Adelaide SA
- 10 hour shift
- Management
- Analysis skills
- Leadership
13d
Senior Test Analyst
Serco Plc —Murdoch WA
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Operations Coordinator
Serco Plc —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
8d
Executive Assistant
Serco Plc —Lavadia NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Referral program
12d
General Practitioner- DFR
Serco Plc —Canberra ACT
- Part-time
- CPR Certification
General Practitioner
Serco Plc —Enoggera QLD
- Part-time
- CPR Certification
Master Class less than 24 with MED 3 NC
Serco Plc —Elizabeth Bay NSW
- Part-time
- Engineering
- Maintenance
- First Aid Certification
7d
Master Class 5 with MED 3 NC - Casual
Serco Plc —Crib Point VIC
- Part-time
- Engineering
- Maintenance
- First Aid Certification
Health Records Administrator
Serco Plc —Lavadia NSW
- $68,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Registered Nurse-Adelaide Remand Centre
Serco Plc —Adelaide SA
- $116,517.65 - $147,832.26 a year
- Full-time
- Acute care experience
- Communication skills
- Annual leave
Executive Assistant & Office Manager
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Administrator
Serco Plc —Murdoch WA
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee assistance program
- Employee discount
Infection Prevention & Clinical Ops Advisor
Serco Plc —Murdoch WA
- Full-time
- Patient monitoring
12d
Sentence Management Assessor
Serco Plc —Wooroloo WA
- Full-time
- Administrative experience
- Time management
7h
Operations Support Engineer
Serco Plc —Murdoch WA
- Full-time
- Maintenance
- Bachelor's degree
- HVAC
Program Delivery Officer
Serco Plc —Lavadia NSW
- Full-time
- Management
- Microsoft Office
- Case management
- Referral program
4d
Storeperson
Serco Plc —Macleod VIC
- Weekend availability
- Forklift
- Warehouse experience
- Free parking
Environmental Services Manager
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Cleaning
- Leadership
- Employee assistance program

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco jobs

Customer Contact Officer

Team Leader

Roster Coordinator

Senior Test Analyst

Operations Coordinator

Executive Assistant

General Practitioner- DFR

General Practitioner

Master Class less than 24 with MED 3 NC

Master Class 5 with MED 3 NC - Casual

Health Records Administrator

Registered Nurse-Adelaide Remand Centre

Executive Assistant & Office Manager

HR Administrator

Infection Prevention & Clinical Ops Advisor

Sentence Management Assessor

Operations Support Engineer

Program Delivery Officer

Storeperson

Environmental Services Manager

I want to receive the latest job alert for serco

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