In-Demand Customer service representative Jobs in Tarneit Vic

Customer Service Specialist - Surgical Billing & Revenue Resolution
Arthrex —Port Melbourne VIC
- Rotating roster
- Hybrid work
- Microsoft Outlook
- Customer service
- ERP systems
- Health insurance
Customer Sales & Service - Repco Sunshine - Casual
NAPA Auto Parts —Sunshine West VIC
2d
Guest Experience Agent / Hotel Receptionist
Park Inn by Radisson —Parkville VIC
- $24.95 - $45.47 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick Apply
2d
Customer Sales & Service - Repco Sunshine - Full Time
NAPA Auto Parts —Sunshine West VIC
- Full-time
2d
Customer Sales & Service - Repco Sunshine - Casual
Repco —Sunshine VIC
Quick Apply
2d
Guest Service Agent
TFE Hotels —Docklands VIC
- Full-time
5d
Customer Sales & Service - Repco Sunshine - Full Time
Repco —Sunshine VIC
- Full-time
Quick Apply
2d

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Warehouse Picker/Packer
BlueHarbor Warehousing —Truganina VIC
This role involves general warehouse duties including picking, packing, sorting, and preparing goods for dispatch in a fast-paced environment.
$25.58 - $36.16 an hour
Quick Apply
Team Member
schnitz Caroline Springs —Caroline Springs VIC
Flexible availability including evenings and weekends. Complete daily cleaning and closing duties. As a Team Member at Schnitz caroline springs, you play a key…
Up to $37.40 an hour
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5d

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Customer Service Specialist - Surgical Billing & Revenue Resolution

Arthrex -
Port Melbourne VIC

Apply Now

Job Details

Benefits

Health insurance
On-site parking

Qualifications

JD Edwards
Microsoft Outlook
Customer service
SAP
ERP systems
Logistics
Microsoft Office
Analysis skills
Communication skills

Full Job Description

Benefits & Highlights:

Competitive base salary + Corporate Bonus
Health & Wellness benefits provided + Onsite Parking
Flexible Work Options / Hybrid Work Format
Excellent leadership, mentoring support with ongoing training & development
Work with purpose at a privately-owned company innovating in specialised areas of healthcare and medical devices
Location: Port Melbourne, Victoria

With a key focus on customer excellence, you will work in a fast-paced team that requires analytical thinking and meticulous attention to detail in all aspects of the Order To Cash (OTC) cycle.

Reporting to the ANZ Customer Service Manager, your duties will include; processing and managing customer orders, handling inbound calls from both external customers (hospitals) and internal staff (sales team), managing consignment orders/returns.

Working in a successful and collaborative team, you will build and cultivate relationships with customers and work closely with local and national Operations and Sales teams, with touch points across the whole business.

About the Role

In this role, you will support both Arthrex internal teams and external customers, including hospitals, by resolving billing enquiries, stock order issues, and other service-related challenges. Success in this position requires strong coordination and problem-solving skills, working closely with internal stakeholders across Sales, Warehouse, and Finance, while also liaising with hospital customers to ensure timely and effective resolution of issues.

Order Management including processing orders

Good level of understanding of SAP (OTC), or a similar ERP system such as Oracle/JDE
Experience within the healthcare, pharmaceutical or medical industries advantageous
Strong understanding of reverse logistics (preferred but not essential)
Excellent written and verbal communication skills
Exceptional customer service skills, with a customer centric mindset
Self-motivated, accountable with a positive attitude
Intermediate/Advanced level user of MS Office, including Outlook
A keen eye for detail with great organisational and planning skills
Able to commit to a rotating shift roster - ranging from 8am - 6pm
You thrive in a fast-changing environment, and you don't shy away from going the extra mile both for your team and customers

About You

This position will suit somebody with ideally the below skillsets:

Minimum of 2 years in a Customer Service role required
Strong analytical and problem solving skills as you’ll be resolving issues with stock/orders/revenue and purchasing etc
Proven ability to collaborate across internal teams to resolve issues
Good IT proficiency across the Microsoft Office package and ideally SAP or similar systems.

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Australia & New Zealand is proud to be Great Place to Work® Certified™ based on feedback from our dedicated and growing team. We are renowned in our industry for our positive culture, integrity, leadership, and inclusivity.

Apply Now

Refine Your Search

customer service representative jobs in tarneit vic

Customer Service Specialist - Surgical Billing & Revenue Resolution

Customer Sales & Service - Repco Sunshine - Casual

Guest Experience Agent / Hotel Receptionist

Customer Sales & Service - Repco Sunshine - Full Time

Customer Sales & Service - Repco Sunshine - Casual

Guest Service Agent

Customer Sales & Service - Repco Sunshine - Full Time

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