In-Demand Evolution support services Jobs in Melbourne, Vic

Broker Support Officer
Connective Broker Services Pty Ltd —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
Global Implementation Lead
Gridsight —Collingwood VIC
- $2,500 a month
- Full-time
- Hybrid work
- AI
Quick Apply
4h
Service Transition Manager
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Management
- Sales
- Business development
- Fuel discount
9d
Sales - Membership Consultant
Virgin Active —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
Associate Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory experience
- Organisational skills
- Communication skills
Associate Director, Procurement Enablement – ESG, Governance, Training & Development
CSL Behring —Melbourne VIC
- Full-time
- Education
- Bachelor's degree
- Business
Graduate | 2026 Workforce Management (Melbourne/Sydney/Brisbane/Canberra)
Deloitte —Melbourne VIC
- Urgently hiring
- Data analysis skills
- Business
- Parental leave
6d
Member (Customer) Solutions Manager
Defence Bank —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
Quick Apply
12d
Senior Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory experience
- EMR systems
6d
POS Application Lead
David Jones —Melbourne VIC
- Hybrid work
- Hospitality
- SQL
- Scripting
- Employee discount
Customer Success Manager
Equinix —Melbourne VIC
- Full-time
- CRM software
- Management
- Sales
7d
Business Services Finance Manager
ABN Group —Melbourne VIC
- Full-time
- No degree
- Leadership
DevOps Engineer
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- Communication skills
Quick Apply
Australian Charities and Not-for-profits Commission ICT Services Manager - Regulatory Delivery - EL1
Australian Taxation Office —Melbourne City Centre VIC
- $129,551 - $141,239 a year
3d
Senior Workflow Analyst
VicRoads —Melbourne VIC
- $103,124 - $120,000 a year
- Full-time
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
9d
TechOps Generalist
Kraken —Melbourne VIC
- Full-time
- Hybrid work
- Management
- AWS
- APIs
Quick Apply
3d
Director, Account Management - Retail
Mastercard —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
Continuous Improvement Specialist
Avant —Melbourne VIC
- Full-time
- Leadership
- Communication skills
Customer Success Mgr
Zebra Technologies —Hawthorn East VIC
- Full-time
- Hybrid work
- AI
Client Contracts Officer
Scope (Aust) —Hawthorn VIC
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Fuel discount
10d

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evolution support services jobs near melbourne, vic

Broker Support Officer

Connective Broker Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $80,000 a year

Benefits

Employee assistance program
Opportunities for promotion

Qualifications

CRM software
Communication skills

Full Job Description

Support mortgage brokers grow their business.
Challenge yourself in this dynamic customer focused environment.
- Hybrid working, strong culture and opportunity for career progression with an industry leader.

The Business

Connective is Australia's largest and most innovative mortgage, commercial and asset finance aggregators and the preferred choice for leading brokers. Our customers are mortgage, commercial and asset finance brokers, and we're driven by one simple goal: to be the business partner they can't imagine doing business without. Through market-leading technology, industry expertise and exceptional service, we empower brokers to build successful businesses. With a strong and collaborative culture, we are proud to be an employer of choice for ambitious and customer-focused professionals looking to make a meaningful impact.

The Role

We are seeking a passionate and customer-focused professional to join our exceptional broker support team. As a Broker Support Officer, you'll play a critical role in supporting our field-based Partnership Managers (PMs) while delivering a seamless experience for our broker members. Acting as a key point of contact, you'll ensure brokers receive timely, high-quality support when PMs are unavailable, helping them overcome challenges and maximise opportunities for business growth.

This is an exciting opportunity to contribute to the ongoing evolution of Connective's industry-leading broker support model. You'll work closely with brokers, Partnership Managers and internal stakeholders to coordinate enquiries, manage communications and deliver outstanding service that strengthens member engagement and satisfaction.

Responsibilities include:

Managing email communication and taking overflow calls from members when field-based PMs are unavailable.
Assisting with general administrative tasks to support the field-based PMs, ensuring efficient operations.
Answering general enquiries from brokers and liaising with internal departments to resolve member issues as needed.
Helping develop and maintain a strong relationship between brokers, PMs, and the broader business.
Ensuring all member interactions are logged and documented accurately within the CRM system.
Coordinating and following up on outstanding tasks and requests from brokers and internal teams to ensure smooth communication and service delivery.

The Person

As an exceptional communicator and customer support professional, you pride yourself on exceeding your customer’s expectations and providing them with solutions to help their business grow and prosper. You enjoy working with others, especially in a consultative and collaborative way, and have the interpersonal and influencing skills to support this.

You will also have:

A proven record in developing relationships and delivering excellent customer outcomes.
Experience working with a CRM.
Outstanding organisational and communication skills with a collaborative team player style and a customer-first mindset.
Strong influencing and problem-solving skills.
Ability to collaborate effectively with internal departments and support multiple teams.

The Benefits

As a valued part of the Connective team, you will be rewarded with:

An awesome office space, with views of the city and lunchtime table tennis.
A vibrant and supportive team culture.
A generous salary package and other benefits such as progressive leave policies, employee lifestyle benefits program, work/life balance, EAP and a focus on learning and development.
The opportunity to develop your career with an industry leader.

To Apply

To apply, please click on the ‘Quick apply’ button.

All applications will be handled with strict confidentiality.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

evolution support services jobs in melbourne, vic

Broker Support Officer

Global Implementation Lead

Service Transition Manager

Sales - Membership Consultant

Associate Application Specialist

Associate Director, Procurement Enablement – ESG, Governance, Training & Development

Graduate | 2026 Workforce Management (Melbourne/Sydney/Brisbane/Canberra)

Member (Customer) Solutions Manager

Senior Application Specialist

POS Application Lead

Customer Success Manager

Business Services Finance Manager

DevOps Engineer

Australian Charities and Not-for-profits Commission ICT Services Manager - Regulatory Delivery - EL1

Senior Workflow Analyst

TechOps Generalist

Director, Account Management - Retail

Continuous Improvement Specialist

Customer Success Mgr

Client Contracts Officer

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