In-Demand Customer engagement & success coordinator Jobs in Parramatta, Nsw

Business Marketing Event Operations Coordinator - 12 month contract
Commonwealth Bank —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Event Manager - 12 month fixed term
Commonwealth Bank —Sydney NSW
- Full-time
- Management
- Leadership
- Communication skills
9d
Project Coordinator
ProQuest Consulting —Sydney NSW
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Profit sharing
- Opportunities for advancement
Quick Apply
Procurement Coordinator
D4C —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Microsoft Office
- Employee assistance program
Strategic Account manager
Lupo Digital —Sydney NSW
- Full-time
- Google Suite
- Management
- SQL
- Work from home
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Solution Sales Executive - CCaaS & Agentic AI
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- AI
- Health insurance
- Annual leave
10d
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sr. Managed Services Consultant (SaaS / Social & Digital)
Sprinklr —Sydney NSW
- Full-time
- Spanish
- Management
- AI
- Health insurance
- Annual leave
HR Coordinator
First Australian Company —Chatswood NSW
- Full-time
- Recruiting
- Employee assistance program
- Referral program
Quick Apply
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Head Coach
One Playground —Sydney NSW
- Part-time
- Management
- Gym membership
11d

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customer engagement & success coordinator jobs near parramatta, nsw

Business Marketing Event Operations Coordinator - 12 month contract

Commonwealth Bank -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Administrative experience
Organisational skills
Communication skills

Full Job Description

Business Marketing Event Operations Coordinator

Sydney | 12 Month Contract

Do work that matters

When you join CommBank, you’ll be part of a culture defined by courage, care and commitment—helping you grow your career while shaping meaningful outcomes.

Join an industry-leading Event Marketing team delivering high-impact customer engagement programs across Business and Institutional Banking.

You will play a critical role in enabling program success through strong governance, coordination, and operational excellence.

Why join us

Grow

Build deep capability across event governance, risk, reporting and operational excellence—developing skills that are highly transferable across CommBank.

Belong

Be part of a collaborative, high-performing marketing team delivering national programs, where strong relationships and shared accountability drive success.

Shape what’s next

Contribute to client engagement programs that strengthen relationships, enhance advocacy, and deliver real impact for customers and communities.

Role purpose

This role provides administrative, governance and coordination support to a high-performing, industry-leading Event Marketing team responsible for delivering client engagement programs nationally.

You will work closely with a team of Event Managers to enable the successful delivery of events that drive customer advocacy and strengthen relationships with key business clients, ensuring all activity is delivered with strong process discipline, compliance, and consistency.

This role is embedded across event workflows to support risk management, approvals, communications, systems, reporting, and process execution.

Key responsibilities

Administration & coordination

Provide day-to-day administrative support across a portfolio of event programs
Support planning calendars across events, milestones, and key deliverables
Coordinate inputs across Events Team and stakeholders to ensure compliance deliverables are met on time

Event systems & workflow management

Manage event workflows across internal systems (e.g. Workfront, approvals, templates)
Coordinate submission and tracking of approvals, ensuring alignment with Group processes
Maintain event templates, support resources and documentation
Support creation and distribution of event communications, including invitations and briefing materials

Governance, risk & compliance

Support the event governance requirements, including approvals and documentation
Coordinate Workplace Health & Safety (HSW) inputs, risk assessments, and mitigation tracking
Ensure all activity meets internal compliance, legal, and policy requirements
Maintain audit-ready documentation and records across event activity

Reporting, data & insights

Prepare event reporting, including attendance, engagement, and performance outcomes
Support analysis of event data and program results to identify insights and trends
Contribute to evaluation of program effectiveness, including customer engagement and advocacy outcomes
Support reporting frameworks to inform and optimise future event programs

Stakeholder support

Act as a central coordination point to ensure information flows effectively across teams
Support stakeholder communications, briefings, and engagement materials aligned to event objectives

Supplier & logistics coordination (non-owning)

Provide coordination support across venues, agencies, and suppliers where required
Assist with documentation, bookings, contracts, and logistics tracking
Support onsite delivery for larger or complex events where required

What you’ll bring

Experience & capability

Experience in administration, events, marketing, or operations-focused roles
Strong organisational skills with the ability to manage multiple workstreams concurrently
High attention to detail and ability to manage structured processes
Strong solutions focused approach to roadblocks and raised issues

Systems & process orientation

Comfortable working across systems, workflows, and structured documentation
Experience supporting approvals, reporting, or compliance processes highly regarded

Stakeholder capability

Strong communication and coordination skills across multiple stakeholders
Ability to work confidently with internal teams and external partners

Mindset

Process-driven with a strong focus on accuracy and quality
Proactive, reliable, and solutions-oriented
Customer-first mindset with an appreciation of delivering high-quality customer outcomes
Comfortable working in a fast-paced, high-performing team environment

Success measures (first 6–12 months)

All supported events are compliant, documented, and audit-ready
Workflows (approvals, comms, reporting, systems) are completed accurately and on time
Strong stakeholder feedback on coordination, reliability, and support
High-quality reporting and clear insights generated to improve future programs
Contribution to more consistent, efficient, and scalable event delivery processes

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 26/07/2026

Apply Now

Refine Your Search

customer engagement & success coordinator jobs in parramatta, nsw

Business Marketing Event Operations Coordinator - 12 month contract

Luxury Cruise Specialists

Internship or Work Experience

Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)

Event Manager - 12 month fixed term

Project Coordinator

Procurement Coordinator

Strategic Account manager

Branch Manager

Solution Sales Executive - CCaaS & Agentic AI

Airfare Specialist

Frequent Flyer Points Advisors & Consultants

Sales Team Leader

Travel Product Coordinator at First Class Travel

Sr. Managed Services Consultant (SaaS / Social & Digital)

HR Coordinator

Reward Travel Team Manager

After Hours International Airfare Consultants

Executive Assistant - Travel & Business Operations

Head Coach

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