In-Demand Contract analyst Jobs in Parramatta, Nsw

Customer Support Analyst - 12 Month Contract
MYOB —Sydney NSW
- Contract
- Hybrid work
- CRM software
- Salesforce
- AI
- Parental leave
Business Analyst - Payments (12 month contract)
Cuscal —Sydney NSW
- Contract
- Hybrid work
- Data analysis skills
- SQL
- Agile
Quick Apply
Customer Support Analyst - 12 Month Contract
Axsys —Sydney NSW
- Contract
- CRM software
- Salesforce
- AI
- Parental leave
Finance Systems Workday Analyst-Fixed Term Contract
Bravura Solutions —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
- Communication skills
Junior IT Support Analyst
Havas Group —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
12d
Business Analyst – Salesforce and Business Systems Support (12-Month Contract)
Camp Quality —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Administrative experience
13d
Quadient Business Analyst (12 Month Contract)
Chubb —Sydney NSW
- Full-time
- Writing skills
- Communication skills
9d
Junior Automation Test Analyst
MACS Technologies —Sydney NSW
- Contract
- Management
- Communication skills
WMS Operations Analyst | Orchard Hills NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Parental leave
Commercial Pricing Analyst
Compass Group Australia —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
System Administrator (Hybrid)
Imagine Communications —Belrose NSW
- Full-time
- Azure
- Management
- Salesforce
Complaints & Customer Resolution Analyst (Fixed-Term Contract)
Chubb —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Finance Analyst - 12 Month Contract
CBRE —Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Parental leave
Financial Reporting Analyst
BBCSTUDIOS —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Research
- Annual leave
- Parental leave
Fund Analyst, Student Accommodation
The GPT Group —Sydney NSW
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Referral program
4d
Business Analyst – Third Party Risk (6-month FTC)
TAL —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Organisational skills
- Communication skills
Quick Apply
12d
Analyst Aircraft Programs - Cabin Crew
Qantas —Sydney NSW
- $105,000 - $115,000 a year
- Full-time
- Analysis skills
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
5d
Business Analyst
UTS College —Sydney NSW
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Employee assistance program
- Gym membership
Finance Data Integration Reporting Analyst
Imperial Brands —Sydney NSW
- Temporary
- ERP systems
- APIs
- Budgeting
- Employee assistance program
Commercial Analyst
Inspired —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills

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Customer Support Analyst - 12 Month Contract

MYOB -
Sydney NSW

Apply Now

Job Details

Contract | Fixed term

Benefits

Parental leave

Qualifications

CRM software
Salesforce
E-commerce
Zendesk
Payroll
SaaS
AI
Communication skills

Full Job Description

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.

The Opportunity

As a Customer Support Analyst you’ll:

Provide first line support across Flare products and apps, supporting employee and employers via Zendesk, email and phone.

Triage, troubleshoot, and resolve issues ranging in complexity; document clear reproduction steps; and escalate where needed to Product and Engineering.

Support customers through promotions eligibility, run order investigations and fraud triage in collaboration with internal teams and external vendors.

Maintain and improve Help Centre content, automations, and internal runbooks so customers can self serve more and wait less.

Partner with Relationship Managers and Sales to close the loop with employers and partners; report insights and champion customer driven improvements with Product and Engineering.

Success Looks Like

Consistently strong SLA performance for first response and resolution across our support channels.

Clear, empathetic communication and high CSAT/effort scores.

Reliable documentation, identify escalations, and quality improvements in help content.

Finding and fixing root causes of recurring issues in collaboration with Product/Engineering.

About You

Experience in customer support or advocacy (SaaS, fintech, HR/Payroll/benefits, or ecommerce experience a plus).

Proficiency with modern support and CRM tools (e.g., Zendesk, Salesforce) preferred

Strong troubleshooting, critical thinking and communication skills

Experience handling regulated or sensitive requests (privacy, identity, or payment/benefits scenarios) and following process in complaint or incident situations preferred

Our Culture & Benefits

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83D\uDFE3Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

\uD83D\uDFE3Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

\uD83D\uDFE3Benefit from our partnership with Sonder, which supports the wellbeing of our team members

\uD83D\uDFE3Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

\uD83D\uDFE3Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

\uD83D\uDFE3Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

contract analyst jobs in parramatta, nsw

Customer Support Analyst - 12 Month Contract

Business Analyst - Payments (12 month contract)

Customer Support Analyst - 12 Month Contract

Finance Systems Workday Analyst-Fixed Term Contract

Junior IT Support Analyst

Business Analyst – Salesforce and Business Systems Support (12-Month Contract)

Quadient Business Analyst (12 Month Contract)

Junior Automation Test Analyst

WMS Operations Analyst | Orchard Hills NSW

Commercial Pricing Analyst

System Administrator (Hybrid)

Complaints & Customer Resolution Analyst (Fixed-Term Contract)

Finance Analyst - 12 Month Contract

Financial Reporting Analyst

Fund Analyst, Student Accommodation

Business Analyst – Third Party Risk (6-month FTC)

Analyst Aircraft Programs - Cabin Crew

Business Analyst

Finance Data Integration Reporting Analyst

Commercial Analyst

I want to receive the latest job alert for contract analyst in parramatta, nsw

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