In-Demand Customer excellence representative Jobs in Parramatta, Nsw

Cleaning Supervisor – NSW
SKG Services Pty Ltd —Mount Druitt NSW
- $24.95 - $42.43 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
Lease Administration Manager
The GPT Group —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Referral program
DC Team Manager | AM Shift
Super Retail Group —Erskine Park NSW
- Full-time
- Warehouse experience
- Communication skills
Quick Apply
12d
National Draftsperson
Joyce Foam —Moorebank NSW
- $75,000 - $85,000 a year
- Full-time
- CAD
- Microsoft Office
- Databases
Quick Apply
7d
Sales Development Representative
Okta —Sydney NSW
- CRM software
- Salesforce
- Master's degree
Customer Service Representative (CSR)
Pipe Perfection - Plumbers & Electricians —Marrickville NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Sales Representative
XAG Australia —Seven Hills NSW
- Full-time
- Organisational skills
- Communication skills
- Time management
Service Desk Analyst (Level 1–2)
Fujitsu —Sydney NSW
- Weekend availability
- Management
- Customer service
- Microsoft Office
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Medical Sales Representative- Ophthalmology
OphthalmoPro Pty Ltd —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Anatomy knowledge
- Sales
- Customer service
Quick Apply
11h
Sales and Marketing Manager
NELSON (AUST) JA PTY LTD —Sydney NSW
- $110,000 - $190,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Quick Apply
22h
Site Security Manager
Wilson Group —Sydney NSW
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Sales Development Representative (Outbound)
MRI Software —Sydney NSW
- Full-time
- CRM software
- Microsoft Outlook
- Sales
12d
Sales Representative - Sydney South East
Arthrex —Sydney NSW
- Sales
- Communication skills
- Time management
Sea Logistics Sales Representative
Kuehne+Nagel —Alexandria NSW
- Sales
- Communication skills
- Negotiation
- Health insurance
- Parental leave
6d
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
11d
Planning Manager - Bids & Tenders
ALSTOM —Sydney NSW
- Microsoft Excel
- Data analysis skills
- Leadership
11d
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Sydney NSW
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
7d
BDR Outbound (Korean Speaking)
Asana —Sydney NSW
- $78,400 - $87,500 a year
- Sales
- Salesforce
- Writing skills
- Work from home
Quick Apply
Distribution Centre Training Specialist
Super Retail Group —Erskine Park NSW
- Full-time
- Communication skills
Quick Apply

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Cleaning Supervisor – NSW

SKG Services Pty Ltd -
Mount Druitt NSW

Quick Apply

Job Details

Full-time
$24.95 - $42.43 an hour

Benefits

Travel reimbursement

Qualifications

Management
Customer service
Certificate IV
Certificate III
Microsoft Office
Supervising experience
Driver Licence
First Aid Certification
Organisational skills
Cleaning
Commercial cleaning
Leadership
Communication skills
Property management

Full Job Description

Cleaning Supervisor – NSW

Join One of Australia's Leading Facility Services Providers

SKG Services is a nationally recognised organisation with over 50 years of industry excellence. We provide integrated cleaning, security, maintenance and support services to some of Australia's leading commercial, retail, education, healthcare and government organisations.

We are seeking an experienced and motivated Cleaning Supervisor to join our NSW Operations team. This is an excellent opportunity for a hands-on leader who is passionate about leading teams, maintaining high cleaning standards and delivering exceptional customer service.

Working closely with the Customer Service Manager and Head Office, you will be responsible for supervising a portfolio of client sites, ensuring operational excellence and supporting our cleaning teams to consistently deliver outstanding results.

About the Role

As a Cleaning Supervisor, you will oversee the day-to-day operations across multiple client sites, ensuring cleaning services are delivered safely, efficiently and in line with client expectations.

You will lead and support cleaning teams, conduct regular quality inspections, manage staff rosters and attendance, liaise directly with clients, and resolve operational issues as they arise. This is a hands-on role that requires strong leadership, excellent organisational skills and the ability to build positive relationships with both clients and employees.

You will also play a key role in maintaining compliance with workplace health and safety standards, company policies and quality management systems while contributing to the ongoing success and growth of the business.

Key Responsibilities

Operations & Team Leadership

Supervise the daily operations across a portfolio of cleaning sites.
Lead, motivate and support cleaning teams to achieve high performance.
Manage staff rosters, leave requests and shift coverage.
Cover cleaning shifts where required to ensure uninterrupted service delivery.
Build and maintain strong working relationships with clients and site representatives.
Monitor labour costs and work within operational budgets.
Provide regular operational updates to the Customer Service Manager.

Quality Assurance & Client Service

Conduct routine site inspections and quality audits.
Ensure all cleaning services meet company and client quality standards.
Respond promptly to client requests, concerns and service issues.
Identify operational improvements and implement corrective actions.
Monitor client satisfaction and proactively resolve issues.
Maintain accurate operational records and inspection reports.

Workforce Management

Ensure accurate submission of staff timesheets and payroll information.
Assist with recruitment, onboarding and induction of new employees.
Provide ongoing coaching, training and performance support to staff.
Ensure subcontractors comply with company policies and procedures.

Safety & Compliance

Promote and maintain a safe working environment across all sites.
Ensure compliance with Workplace Health & Safety legislation and company policies.
Conduct workplace inspections, hazard identification and risk assessments.
Investigate and report incidents, accidents and near misses.
Ensure equipment is maintained in a safe operating condition.
Participate in workplace audits and implement corrective actions where required.

Skills & Qualifications-Essential

Previous experience in a Cleaning Supervisor, Site Supervisor or similar leadership role.
Experience managing multiple/one big cleaning site(s) and teams.
Strong understanding of commercial cleaning operations and quality standards.
Excellent communication and customer service skills.
Strong leadership and people management abilities.
Ability to manage competing priorities and meet deadlines.
Sound organisational and problem-solving skills.
Proficient in Microsoft Office and mobile technology.
Current Australian Driver's Licence with the ability to travel between client sites.

Desirable

Experience within commercial cleaning, facilities management or property services.
Knowledge of modern cleaning equipment, chemicals and safe work practices.
Certificate III or IV in Leadership, Cleaning Operations or a related discipline (desirable).
First Aid Certificate (desirable).

Why Join SKG Services?

Join one of Australia's leading facility services providers.
Be part of a respected Australian-owned business with over 50 years of success.
Supportive and collaborative leadership team.
Career progression and professional development opportunities.
Work across a diverse portfolio of commercial and government clients.
Competitive salary package with the opportunity to grow your career.

If you're a commercially focused facilities services professional who enjoys opening doors, building relationships, developing winning solutions, and driving business growth, we would love to hear from you.

Apply now and become part of a company that is shaping the future of facilities management across Australia.

Diversity & Inclusion

SKG Services is an Equal Opportunity Employer. We encourage applications from Aboriginal and Torres Strait Islander peoples and are committed to creating an inclusive workplace that values diversity, respect, and equal opportunity for all employees regardless of age, gender, cultural background, disability, sexual orientation, or identity.

Pay: $24.95 – $42.43 per hour

Benefits:

Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer excellence representative jobs in parramatta, nsw

Cleaning Supervisor – NSW

Lease Administration Manager

DC Team Manager | AM Shift

National Draftsperson

Sales Development Representative

Customer Service Representative (CSR)

Sales Representative

Service Desk Analyst (Level 1–2)

Sales Business Development Representative (BDR)

Medical Sales Representative- Ophthalmology

Sales and Marketing Manager

Site Security Manager

Sales Development Representative (Outbound)

Sales Representative - Sydney South East

Sea Logistics Sales Representative

Community Manager

Planning Manager - Bids & Tenders

Team Leader, Course Advisor (International)

BDR Outbound (Korean Speaking)

Distribution Centre Training Specialist

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