In-Demand Customer excellence representative Jobs in Parramatta, Nsw

APAC Manager, Ad Operations
Uber —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
7d
Inside Sales Representative
Teletrac Navman —Sydney NSW
- CRM software
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- Sales
Medical Sales Representative- Ophthalmology
OphthalmoPro Pty Ltd —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Anatomy knowledge
- Sales
- Customer service
Quick Apply
23h
Sales and Marketing Manager
NELSON (AUST) JA PTY LTD —Sydney NSW
- $110,000 - $190,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Quick Apply
1d
Sales Development Representative
Okta —Sydney NSW
- CRM software
- Salesforce
- Master's degree
Customer Service Representative (CSR)
Pipe Perfection - Plumbers & Electricians —Marrickville NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Sales Representative
XAG Australia —Seven Hills NSW
- Full-time
- Organisational skills
- Communication skills
- Time management
Service Desk Analyst (Level 1–2)
Fujitsu —Sydney NSW
- Weekend availability
- Management
- Customer service
- Microsoft Office
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Site Security Manager
Wilson Group —Sydney NSW
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Sales Development Representative (Outbound)
MRI Software —Sydney NSW
- Full-time
- CRM software
- Microsoft Outlook
- Sales
12d
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
12d
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Sydney NSW
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
7d
BDR Outbound (Korean Speaking)
Asana —Sydney NSW
- $78,400 - $87,500 a year
- Sales
- Salesforce
- Writing skills
- Work from home
Quick Apply
Distribution Centre Training Specialist
Super Retail Group —Erskine Park NSW
- Full-time
- Communication skills
Quick Apply
Business Development Representative - Sydney
Fortinet —Sydney NSW
- Full-time
- Management
- Marketing
- Salesforce
Sales Enablement Leader, APAC
Okta —Sydney NSW
- Sales
- AI
- Leadership
12d
Customer Service Representative (CSR) - North Shore Chatswood
Ruttley Services —Chatswood NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Warehouse Associate
Anduril Industries —Sydney NSW
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick Apply
Manager, Claims Performance & Excellence
NGS Super —Sydney NSW
- Full-time
- Organisational skills
- AI
- Communication skills
Quick Apply
7d

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APAC Manager, Ad Operations

Uber -
Sydney NSW

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Management
Sales
Marketing
Data analysis skills
SQL
Analysis skills
Bachelor's degree
Business Administration
Google Ads
Business
Google Analytics
Leadership

Full Job Description

About the Role

In this role as APAC Ad Operations Manager, you will lead Uber Advertising's campaign execution and creative operations across the APAC region, including Australia, New Zealand, Japan, Taiwan and India. You will serve as the regional owner of campaign delivery excellence, ensuring high-quality execution, performance, and scalability across all advertising products.

As the primary representative of the Campaign & Creative Services team in APAC, you will work closely with Country Sales Managers and regional business leaders to align campaign strategy with commercial priorities, revenue goals, and market-specific needs. You will translate business objectives into operational execution, ensuring that campaign delivery directly support growth targets.

You will lead a regional team responsible for ensuring campaigns are executed efficiently and optimized for performance. You will also play a critical role in bridging Sales, Ad Operations, Product, and Engineering to deliver best-in-class advertiser outcomes.

Your Impact in Role

( 1) Regional Leadership & Business Alignment

Act as the regional lead for Campaign & Creative Services across APAC, ensuring consistency, scalability, and excellence in campaign execution
Partner closely with Country Sales Managers and regional leadership to align campaign delivery with revenue targets, pipeline priorities, and market-specific strategies
Identify regional opportunities for growth and efficiency, proactively shaping operational strategy to support business expansion

(2) Campaign Execution & Operations

Oversee end-to-end campaign lifecycle, including campaign trafficking, setup, QA, launch, optimization, and reporting across display, performance, and programmatic channels
Ensure best-in-class campaign management practices, delivering against advertiser KPIs and SLAs
Lead in-flight performance analysis, providing actionable insights, optimizations, and upsell opportunities aligned with advertiser goals
Maintain strict adherence to ad policies, brand safety standards, and legal requirements

(3) Team Leadership & Development

Lead, mentor, and grow a high-performing regional team, fostering a culture of accountability, collaboration, and continuous improvement
Set clear goals and performance metrics aligned with regional business objectives
Build scalable processes and playbooks to support team efficiency and regional expansion

(4) Industry Expertise & Thought Leadership

Provide POVs on digital advertising, programmatic trends, and regional market dynamics, translating insights into actionable strategies
Stay ahead of industry developments to continuously evolve campaign and creative services capabilities

The Experience You'll Bring

Bachelor's degree in Business Administration, Marketing, or related field (or equivalent experience)
8+ years of experience in digital advertising, Ad Operations, or AdTech
3+ years of people management experience, including leading regional or multi-market teams
4+ years of hands-on experience in Ad Operations, campaign management, or programmatic strategy
Proven experience operating in a regional or multi-country role, preferably across APAC
Strong analytical and data-driven mindset with experience in performance optimization and reporting

Preferred Qualifications

5+ years of experience in audience-based advertising and/or programmatic ecosystems
Proficiency in SQL and data analysis tools
Hands-on experience with AdTech platforms and ad servers (e.g., Google Ads, Meta, DV360, The Trade Desk, Adobe)
Deep understanding of publisher monetization and programmatic ecosystems, including GAM, header bidding, and digital media operations
Experience with DMPs/CDPs, analytics tools (Google Analytics, ComScore), clean rooms (Snowflake, Habu), and audience marketplaces (LiveRamp, Experian, Oracle)
Strong operational knowledge of brand safety, ad viewability, and fraud prevention
Experience working closely with Sales teams to drive revenue outcomes
Customer-focused mindset with a passion for delivering exceptional advertiser and user experiences

~~ ~~

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

customer excellence representative jobs in parramatta, nsw

APAC Manager, Ad Operations

Inside Sales Representative

Medical Sales Representative- Ophthalmology

Sales and Marketing Manager

Sales Development Representative

Customer Service Representative (CSR)

Sales Representative

Service Desk Analyst (Level 1–2)

Sales Business Development Representative (BDR)

Site Security Manager

Sales Development Representative (Outbound)

Community Manager

Team Leader, Course Advisor (International)

BDR Outbound (Korean Speaking)

Distribution Centre Training Specialist

Business Development Representative - Sydney

Sales Enablement Leader, APAC

Customer Service Representative (CSR) - North Shore Chatswood

Warehouse Associate

Manager, Claims Performance & Excellence

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