In-Demand Cyber engineering security specialist Jobs

Technical Services Engineer Expert
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Technical Services Engineer Expert

Fujitsu -
Brisbane QLD

Apply Now

Job Details

7 days ago

Benefits

Paid volunteer leave

Qualifications

Authentication
Microsoft Outlook
Management
Incident management
SCCM
Microsoft Exchange
Microsoft Office
PKI
DHCP
ITIL
DNS
VMWare

Full Job Description

Job Description

Technical Services Engineer Expert

Job Location: Brisbane

Location Flexibility: Primary Location Only

Req Id: 9137

Posting Start Date: 7/6/26

The Technical Services Engineer Expert is responsible for providing advanced engineering, administration and operational support across Microsoft Exchange, Skype for Business and Windows Server (Wintel) technologies within a secure Defence environments.

Operating within a complex, mission-critical infrastructure, this role requires a highly skilled technical specialist capable of diagnosing and resolving complex issues, implementing infrastructure improvements, and supporting continuous service availability across multiple classified and interconnected environments.

The successful candidate will demonstrate exceptional technical capability, adaptability and professionalism while working in a fast-paced operational environment with constantly changing priorities. They will work collaboratively with infrastructure teams, security, applications, networking and project teams to ensure the stability, performance and security of enterprise collaboration platforms.

Responsibilities

Exchange Administration

Provide Level 3 engineering support for Microsoft Exchange environments (on-premises and hybrid where applicable).
Administer mailbox databases, DAGs, transport services, certificates and Exchange infrastructure.
Perform advanced troubleshooting across mail flow, authentication, Autodiscover, Outlook connectivity and client access services.
Implement Exchange upgrades, cumulative updates, security patches and infrastructure improvements.
Monitor Exchange health, performance and capacity planning.
Investigate and resolve complex incidents and recurring problems.

Skype for Business Administration

Administer and support Skype for Business infrastructure including Front End Pools, Edge Servers, Mediation Servers and Persistent Chat (where applicable).
Manage Enterprise Voice configuration, dial plans, voice policies, conferencing and user provisioning.
Troubleshoot SIP signalling, federation, conferencing, presence and Enterprise Voice issues.
Support integration with Exchange Unified Messaging and Microsoft collaboration services.

Wintel Infrastructure Support

Provide advanced administration of Windows Server environments.
Support Active Directory, Group Policy, DNS, DHCP, PKI and Certificate Services.
Perform server builds, patching, upgrades and lifecycle management.
Support VMware virtual infrastructure where required.
Assist with storage connectivity and server performance optimisation.

Operational Support

Act as the technical escalation point for complex infrastructure incidents.
Lead root cause investigations and produce technical reports.
Participate in Major Incident Management and Problem Management activities.
Maintain operational documentation, standard operating procedures and knowledge articles.
Support after-hours maintenance and on-call activities where required.

Continuous Improvement

Identify opportunities to automate repetitive operational tasks.
Recommend improvements to infrastructure resilience, security and performance.
Contribute to infrastructure design reviews and technical planning.
Participate in technology refresh programs and system migrations.

Skills & Experience

Essential

Extensive experience supporting Microsoft Exchange Server
Strong experience administering Skype for Business Server
Advanced Windows Server administration.
Active Directory administration.
DNS, DHCP and Group Policy.
PowerShell scripting and automation.
Windows Failover Clustering.
Exchange Database Availability Groups
PKI and Certificate Management.
VMware administration.
Microsoft Outlook and Office troubleshooting.
Enterprise Voice administration.
Messaging protocols including SMTP, SIP, MAPI, IMAP and POP.
Backup and Disaster Recovery principles.
ITIL Service Management practices.

Desirable

Microsoft 365 Hybrid environments
On-Prem Experience
Microsoft S2D Clustering
Exchange Online.
SCCM / MECM.
SCOM monitoring.
Cyber security hardening.
Storage technologies.
Networking fundamentals.

Relocation Supported: No

Visa Sponsorship Approved: No

Why Fujitsu?

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
We offer tailored career paths across our global organisation to support your professional and personal growth.
Our customers trust us. We have an excellent reputation across the region and globally.
Best in class reward and recognition programs, flexible work, volunteering leave and more.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact [email protected] for a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email [email protected] .

For Security Cleared Roles - PLEASE NOTE

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

Search Firm Representatives - PLEASE READ

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

Apply Now

Refine Your Search

cyber engineering security specialist jobs

Technical Services Engineer Expert

Operational Technology Specialist

2027 Graduate Development Program – Digital Stream

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