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Customer Service – Insulation division (Maternity Leave Cover)

Termico Group of Companies
Malaga WA

Quick Apply

Job Details

Full-time | Contract
$58,500 - $60,000 a year
13 days ago

Benefits

Work from home

Qualifications

Administrative experience

Full Job Description

Full Time: 1 year contract(Hybrid role)

Potential start:1st week of August

Location: Malaga, Western Australia- 6090

✅ Work from home 2 days per week (Tuesday & Friday after training)
✅ One additional paid day off every month (12 extra days off a year)
✅ Monday to Friday – no weekends
✅ Finish by 3:00 pm or 3:30 pm every day
✅Early-career candidates (6+months) are welcome to apply. Excellent opportunity to launch or restart your career in operations.

Termico Group is looking for a Customer Service & Scheduling Officer with strong coordination and interpersonal skills with the ability to liaise confidently with clients, effectively manage logistics and demonstrate high attention to details. This is a Monday to Friday position within our busy Insulation team, on a 12-month maternity leave contract starting in August 2026.

⭐The Position

As a Scheduler within the Insulation division, you will work with WA and Eastern States builders and suppliers.

The work is split between the states in a team of 3 .When working with our Eastern States sales consultants and clients, the working hours are 6:30am to 3pm and WA is 7am to 3:30pm. The successful candidate will need to have the flexibility to do both sets of hours.

⭐Your Responsibilities

· Answer incoming phone calls from supervisors & installers

· Liaise with our sales consultants

· Schedule jobs for pickup and delivery

· Coordinate warehouse collections & logistics

· Process orders and call-ups accurately

· Conduct stock checks and maintain inventory

· Attend weekly meetings and prepare agenda & meeting minutes.

· Resolve daily operational issues

· Work effectively both in a team and independently

⭐Your Benefits:

You have the facility to work from home 2 days a week, Tuesday & Friday after training and can also avail 1 paid day off a month.

⭐You will bring in:

· Strong computer literacy

· Confident interpersonal skills

· Ability to manage incoming calls from internal and external clients.

· Resilience under pressure

· Potential to prioritise with a proactive attitude

· Experience in administration or similar role would be advantageous but not essential

· Flexibility to work across both the rostered shifts

⭐The Termico Group

Termico Insulation Services and Eco Wool Insulation are part of the Termico Group of Companies, which is a proudly Western Australian-owned organisation, established in 1996.

We specialise in a wide range of home and building services across WA and the Eastern States, including:

· Pest Management

· Bushfire Risk Assessments

· Insulation Services

· PV Solar Installations

· Private Building Certification

With a team of over 100 employees, Termico continues to be a trusted partner of choice for homeowners and builders alike.

Learn more about Termico Group of Companies at https://www.termico.com.au/

⭐Join our Team

Submit your updated CV and covering letter showcasing your relevant experiences & take the next step to join our team. Only shortlisted candidates will be contacted.

Pay: $58,500.00 – $60,000.00 per year

Work Location: In person

Quick Apply

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