In-Demand Technical support specialist Jobs in Dee Why, Nsw

Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
4d
Technical Support Specialist
Experteq Careers —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Work from home
Quick Apply
7d
Technical Delivery Specialist
Legora —Sydney NSW
- Full-time
- SharePoint
- APIs
- In-person
Technical Specialist
Transport For NSW —Macquarie Park NSW
- $137,551 - $154,055 a year
- Full-time
- Azure
7d
Software Support Specialist
AEM-OA —Sydney NSW
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Graduate | T&T | Cyber Operate
Deloitte —Sydney NSW
- Weekend availability
- Remote
- Laboratory experience
- Scripting
- Communication skills
- Parental leave
13d
Technical Specialist
Optus —Macquarie Park NSW
- Management
- Engineering
- No degree
- Parental leave
- Employee discount
Data, AI, and Machine Learning | Multiple Opportunities Available
Deloitte —Sydney NSW
- Azure
- Engineering
- Master's degree
- Parental leave
Senior Technical Specialist
Optus —Macquarie Park NSW
- Rotating roster
- Presentation skills
- Parental leave
- Employee discount
Field BCI Specialist, Sydney, Australia
Synchron Inc. —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Remote
- Software troubleshooting
- Education
- Bachelor's degree
Quick Apply
Sr. Technical Support Specialist (Fluent in Mandarin)
OpenText —North Sydney NSW
- Rotating roster
- Salesforce
- Engineering
- SQL
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
7d
Technical Consultant
RecordPoint —Sydney NSW
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Databases
Quick Apply
Integration Specialist
CAE Inc. —Homebush NSW
- Full-time
- Computer science
- Bachelor's degree
- No degree
- Parental leave
System Administrator (Infrastructure) – Linux & VMware
Dipole Group —North Sydney NSW
- From $90,000 a year
- Full-time
- Scripting
- In-person
Quick Apply
9d
Clinical Application Support Specialist
Western Sydney Local Health District —Sydney NSW
- $61.99 - $71.89 an hour
- Full-time
- Analysis skills
- No degree
- EMR systems
3d
Technical Operations Specialist
Jomablue —Sydney NSW
- Full-time
- SQL
- Scripting
- APIs
Desktop Specialist
James Hardie —Sydney NSW
- Full-time
- Software troubleshooting
- No degree
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
Technical Support Engineer
Rapiscan —Homebush NSW
- Weekend availability
- Management
- Microsoft Office
- Analysis skills
4d

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Associate Technical Support Specialist

Milestone Technologies, Inc. -
Sydney NSW

Apply Now

Job Details

4 days ago

Qualifications

Management
Customer service
Technical support
ServiceNow
AI
Communication skills
Help desk
Mobile devices
VPN

Full Job Description

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.

The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.

Key Responsibilities

Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
Troubleshoot common hardware, software, and access-related issues for end users.
Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
Support users across multiple operating systems including Windows, macOS, and ChromeOS.
Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
Document troubleshooting activities and follow established operational procedures and service standards.
Assist with workstation setup, onboarding activities, and equipment preparation when required.
Participate in ongoing learning opportunities to expand technical and customer support capabilities.

Preferred Skills

Strong interpersonal, communication, and customer service skills.
Interest in information technology, technical troubleshooting, and end-user support.
Ability to work collaboratively in a team-oriented environment.
Comfortable learning new technologies, tools, and processes.
Organized, dependable, and able to manage multiple support requests effectively.
Prior experience in customer-facing IT roles is helpful but not required.

Qualifications

Exposure to enterprise support environments or help desk operations.
Familiarity with ServiceNow or similar ticket management platforms.
Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
Experience using or supporting mobile devices and modern workplace technologies.

What We Offer

Opportunity to launch and grow a career in IT support and operations.
Collaborative environment with mentorship from experienced technical professionals.
Hands-on experience supporting enterprise technologies and end-user environments.
Career development opportunities, training, and internal growth potential.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply Now

Refine Your Search

technical support specialist jobs in dee why, nsw

Associate Technical Support Specialist

Technical Support Specialist

Technical Delivery Specialist

Technical Specialist

Software Support Specialist

Graduate | T&T | Cyber Operate

Technical Specialist

Data, AI, and Machine Learning | Multiple Opportunities Available

Senior Technical Specialist

Field BCI Specialist, Sydney, Australia

Sr. Technical Support Specialist (Fluent in Mandarin)

IT Support Officer

Technical Consultant

Integration Specialist

System Administrator (Infrastructure) – Linux & VMware

Clinical Application Support Specialist

Technical Operations Specialist

Desktop Specialist

IT Support Representative

Technical Support Engineer

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