In-Demand Volkswagen Jobs

Service Advisor - Canberra BMW (Full-Time)
Jowett Motor Group —Phillip ACT
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Automotive Diagnostic Technician / Apprentice
Euro Car Electronics —Buderim QLD
- Mechanic experience
- Communication skills
1st Year Apprentice | Castle Hill Volkswagen
Autosports Group Limited —Castle Hill NSW
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
5d
Area Aftersales Manager
Volkswagen —New South Wales
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Organisational skills
- Parental leave
1d
Trainee Sales Consultant | Volkswagen Capalaba
Autosports Group Limited —Capalaba QLD
- Sales
- Negotiation
- Parental leave
- Employee assistance program
Quick Apply
Automotive Service Technician
Autopact —Maroochydore QLD
- Full-time
- Mechanic experience
- Employee assistance program
- Referral program
Production Manager
AMA Collision —Breadalbane TAS
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Referral program
Regional Sales Manager - VIC
Volkswagen —Victoria
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Sales
- Parental leave
6d
Full Stack Developer
Employment Hero —Alexandria NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- SQL
- Parental leave
16h
Credit Control Officer - Loss Prevention
Volkswagen Financial Services Australia —Chullora NSW
- Administrative experience
- Communication skills
- Negotiation
Lead Business Analyst
Volkswagen Financial Services Australia —Chullora NSW
- Microsoft Excel
- Microsoft Office
- Education
7d
Light Vehicle Technician
Westco Motors Cairns —Cairns QLD
- $75,000 - $80,000 a year
- Full-time
- In-person
- Employee discount
Quick Apply
8d
Regional Manager - CUPRA
Volkswagen —New South Wales
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
8d
Head of Marketing and Product - CV
Volkswagen —New South Wales
- Full-time
- Hybrid work
- CRM software
- Management
- Leadership
- Parental leave
14d
Corporate Business Manager
Volkswagen —New South Wales
- Full-time
- Hybrid work
- Management
- Customer service
- Business development
- Parental leave
4d
Automotive Technician/Mechanic - South Yarra BMW (Full-Time)
Jowett Motor Group —South Yarra VIC
- Full-time
- Mechanic experience
- Parental leave
- Employee assistance program
Quick Apply
7d
Automotive Technician
Paul Wakeling Motor Group —Campbelltown NSW
- Full-time
- Customer service
- Maintenance
Wheel Repair Technician - South Yarra BMW (Full-Time)
Jowett Motor Group —South Yarra VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
New Vehicle Sales Consultant - Chery Doncaster (Full-Time)
Jowett Motor Group —Doncaster VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Financial Analyst - Controlling
Volkswagen Financial Services Australia —Chullora NSW
- Microsoft Powerpoint
- Microsoft Excel
- Research
6d

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Service Advisor - Canberra BMW (Full-Time)

Jowett Motor Group -
Phillip ACT

Quick Apply

Job Details

Permanent | Full-time

Benefits

Company car
Parental leave
Employee assistance program

Qualifications

Communication skills
Dealership experience

Full Job Description

Canberra BMW, part of the award-winning, family-owned Jowett Motor Group, is looking for an experienced Service Advisor who thrives in a premium dealership environment and knows how to deliver a standout customer experience from booking to handover.

If you’re confident managing a busy service desk, communicating clearly with customers and technicians, and keeping paperwork accurate in a fast-paced environment, we’d love to hear from you.

Why Jowett Motor Group

We back our people properly. Here’s what that looks like:

Brand Training and Certification.
BMW or MINI Company Car or Car Allowance.
Paid Parental Leave – 12 weeks primary carer, 2 weeks secondary.
Ongoing training and development (online and face-to-face) with real internal career pathways.
Recognition and team events (BBQs, birthdays, group Christmas party)
Retailer discounts across major brands.
Employee Assistance Program (EAP)
A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
Leaders who set clear expectations, back you, and want you to succeed.

About the role

We are currently seeking a motivated and customer-focused Service Advisor to join our team. This role is the key link between our customers and workshop, ensuring a seamless service experience from booking through to vehicle collection.

Working Monday to Friday, 7:30am – 5:15pm, you will be responsible for greeting customers, understanding their needs, coordinating service and repair work with the workshop, and providing clear communication throughout the process.

The role offers a competitive base salary plus superannuation, along with monthly performance incentives and quarterly customer satisfaction bonuses, recognising both individual contribution and customer experience outcomes.

Key responsibilities

Welcome customers and guide them through the service process from arrival to collection.
Explain recommended work, costs, and timelines clearly and professionally.
Liaise with technicians and coordinate repairs to ensure work is completed accurately and on time.
Order parts and provide proactive customer updates throughout the day.
Prepare repair orders, job cards, and invoices with strong attention to detail.
Help uphold BMW standards and deliver a premium after-sales experience.

About you

To be successful, you’ll have:

Proven Service Advisor experience in a premium or high-volume dealership (essential)
Strong communication skills and a genuine customer-first mindset.
Excellent organisation and time management in a fast-moving environment.
Confidence using dealership management systems and digital tools.
A calm, professional approach and the ability to work as part of a high-performing team.

About Jowett Motor Group

Since 2001, Jowett Motor Group has grown into a leading automotive group across BMW, MINI, Motorrad, Honda, Audi, Geely, Chery and JMG Used Cars. We’re proud of our strong culture built on family values, teamwork, and continuous improvement, delivering exceptional experiences for customers and our people.

Apply now

Ready to accelerate your career with Canberra BMW? Apply today.

Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers

Diversity & inclusion

We welcome applications from people of all backgrounds, ages, genders and cultures.

Pre-employment check

All employees must successfully complete a National Police Check prior to commencement.

Company Overview

Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.

Quick Apply

Refine Your Search

volkswagen jobs

Service Advisor - Canberra BMW (Full-Time)

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