In-Demand Outbound customer service representative Jobs in Melbourne, Vic

Manager, Business Development
Block —Melbourne VIC
- Remote
- Sales
- SQL
- Business development
- Health insurance
Quick Apply
Business Development Rep
Block, Inc. —Melbourne VIC
- Remote
- Sales
- Bachelor's degree
- No degree
- Health insurance
1d
F4B Business Development Manager
FeverUp —Melbourne VIC
- $76,515 a year
- Sales
- English
- Communication skills
Quick Apply
Sales Development Representative
Preezie —Melbourne VIC
Business Development Rep
Block —Melbourne VIC
- Remote
- Sales
- Bachelor's degree
- No degree
- Health insurance
Quick Apply
1d
Mandarin-Speaking Account Manager – FX Payments & Services
Corpay —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
3d

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Business Development Rep
Block —Melbourne VIC
Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help.
Quick Apply
1d
Business Development Rep
Block, Inc. —Melbourne VIC
Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help.
1d

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outbound customer service representative jobs near melbourne, vic

Manager, Business Development

Block -
Melbourne VIC

Quick Apply

Job Details

Benefits

Health insurance

Qualifications

Cold calling
Outbound sales
Sales
SQL
Business development
Sales pipeline
AI
Leadership

Full Job Description

Square is looking for a dynamic Sales Leader to lead a team of 10-15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and set the foundation for long-term partnerships that help businesses thrive.

As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy.

If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you.

You will:

Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation
Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves
Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets
Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality
Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream
Implement best practices around prospecting, messaging, personalization, and outreach cadence
Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization
Test and iterate on messaging, channels, and tactics to improve response rates and engagement
Develop scalable coaching frameworks, onboarding programs, and performance management systems
Contribute to the broader BDR function strategy and share learnings across teams

You have:

3+ years of experience in sales development, business development, or outbound sales, with at least 1+ years in a leadership or coaching capacity
Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets
Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi-channel outreach
Experience coaching sellers on messaging, objection handling, qualification, and activity management
Data-driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Quick Apply

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outbound customer service representative jobs in melbourne, vic

Manager, Business Development

Business Development Rep

F4B Business Development Manager

Sales Development Representative

Business Development Rep

Mandarin-Speaking Account Manager – FX Payments & Services

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