In-Demand Ride operator Jobs

MADAME TUSSAUDS GUEST EXPERIENCE HOST
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Quick Apply
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MADAME TUSSAUDS GUEST EXPERIENCE HOST

Merlin Entertainments -
Sydney NSW

Apply Now

Job Details

Casual
8 days ago

Benefits

Training program

Qualifications

Customer service
Communication skills

Full Job Description

What you'll bring to the team

Merlin - It's where we playMerlin Entertainments

Merlin Entertainments2.18K subscribers

Watch on

Are you ready to take the next step in your career with one of the world’s leading companies in visitor entertainment? Do you have a passion for creating unforgettable guest experience? If so, we have an exciting opportunity just for you!

We’re seeking enthusiastic individuals to join our team as Casual Guest Experience Host at Madame Tussauds Sydney.

To be considered, you must be available to work across all NSW school holidays and public holidays, along with some availability outside this period including weekdays and weekends.

About the role
Madame Tussauds Sydney is looking for some new team members to join our team, who are dedicated to the delivery of world-class guest experience standards with a strong focus on health and safety.

Key Responsibilities

Responsible for the efficient functioning of all MTS zones and Guest Experience run activities
Maximise guest satisfaction by actively engaging with all guests who enter the site.
Provide excellent customer service to ensure that every guest has a memorable experience
Develop and deliver innovative ways of communicating the unique brand and history of Madame Tussauds
Following all health, safety and security practices and acting as an attraction warden. Ensuring that safety and wellbeing of all team and guests remains number one priority.
Can complete our second gate experience Dark Ride 7D as Operator and/or Host. Adhering to Code of Safe Work Practice associated to this experience as per Merlin Standards.
Be truly Guest Obsessed and ensuring a guest always comes first approach

Strong work ethic and demonstrated ability to work within a fast-paced environment
The successful candidate will undergo a comprehensive training program and on-going mentoring to provide them with all the skills; information & resources they require to deliver world-class experience standards.

Key expectations include:

Genuine guest interaction in all areas of the attraction, creating connections with people from all over the world
To be adaptable and remain calm under pressure
Ability to multi-task
Flexible and adaptable approach.
To have at least 3 days availability, including one weekend day
To clearly and effectively communicate and minimise all risk of misunderstandings where possible
Adhere to our core values through language, behaviour and actions
Follow all health, safety and security practices
To be able to problem solve in various dynamic situations

About you
To thrive in this role, you’ll need outstanding communication skills and a genuine passion for customer service. If fast-paced environments excite you and you’re passionate about the tourism and attractions industry, we’d love to hear from you!

You will also have:

A fun, dynamic and friendly personality
Self-motivation and the ability to work independently or as part of a team
Availability to work across all NSW school holidays and public holidays
A genuine enthusiasm for the tourism and attractions industry

Benefits

Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun

About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wildlife, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 2 charities: Merlins Magic Wand and the SEA LIFE Trust.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you! Merlin Entertainments strongly encourages application from

Pay Range

Competitive

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Apply Now

Refine Your Search

ride operator jobs

MADAME TUSSAUDS GUEST EXPERIENCE HOST

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