- Structured ER, HR and IR career development pathways in a supportive environment
- Direct experience in Training, Consulting and Professional Presentations
- Flexible work options considered, including job share/part-time arrangements
About the Role
Join CCIWA’s Employee Relations Helpline (ERH), the engine room of our HR & Workplace Relations Consultancy. Our team delivers practical, high-quality advice across a wide range of HR/ER/IR matters.
The ERH team is currently recruiting for a
Senior Employee Relations Adviser to join the team.
This primarily phone-based advisory role is ideal for a seasoned employee relations professional, employment lawyer or human resources professional with proven industry experience, ready to take the next step in their career into a senior position.
This is a full-time or part-time,
permanent position that will be based in the Perth CBD office, however, flexible work options including (but not limited to) job share and part-time arrangements, will be considered.
Key responsibilities include:
- Provide accurate, practical and tailored workplace relations advice to members via a phone-based advisory service
- Manage complex employment relations enquiries, including interpretation of legislation, awards, agreements and case law
- Stay current with changes to workplace laws, industrial instruments and emerging employee relations issues
- Support the development and coordination of technical knowledge, resources and guidance for the Employee Relations Helpline team
- Coach, mentor and provide technical support to team members
- Research complex workplace relations matters and contribute expert advice on challenging cases
- Design, update and enhance workplace relations products, resources and services for members
- Promote CCIWA membership offerings and relevant products and services to members
- Contribute to continuous improvement initiatives, strategic projects and the ongoing success of the team
You will also be given the platform to:
- Attend CCIWA’s IR Masterclass and other relevant workplace training courses
- Support Consulting Matters: Assist on high-level projects and specialised HR/ER/IR consultancy.
- Deliver Workplace Training: Facilitate sessions that empower WA employers.
- Present at Events: Build your professional profile by presenting at industry functions and webinars.
About You
We are looking for individuals who are analytical, technically minded and have a passion for delivering a quality workplace relations service to members and clients.
To be successful in this role, you will also have:
- A strong technical understanding of the Fair Work System and the National Employment Standards (NES)
- Demonstrated experience (2+ years) in applying and interpreting Modern Awards and enterprise agreements (essential)
- A Bachelor/Tertiary degree in a relevant field, e.g. HR, ER or Law, or equivalent experience
- Outstanding verbal and written communication skills with the confidence to present and train in front of an audience
- Ability to apply exceptional customer service skills
- A "growth mindset" with a desire to specialise in a specific industry or technical field
About CCIWA
CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce – and respond with agenda-setting policy and advocacy work.
CCIWA Culture and Benefits
At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.
We strive to be
curious, contemporary, impactful, and
respectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.
We have a range of benefits to support our employees which includes:
- A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3-day paid Rest and Relaxation leave between Christmas and New Year
- Excellent building facilities
- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
- Salary Sacrificing - CCIWA is a rebatable employer
- Active Social Club and Charity Initiative
Find out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/
Our Commitment to Diversity & Inclusion
CCIWA is proud to be an Inclusive Employer for 2025-26 with Diversity Council Australia.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
How to apply
For your application to be considered, you should include:
- A cover letter
- Current CV
Applications close
COB Friday, 7th August 2026 and short-listing for this position will commence immediately. CCIWA reserves the right to
To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/.
If you have any further questions, please contact the People Team at
[email protected]
The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.
