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Clinic Operations Coordinator (Hands-On Role)

Empowering Beauty AU
Doncaster VIC

Quick Apply

Job Details

Full-time
$26 - $30 an hour

Benefits

Employee discount

Qualifications

Certificate IV
Medical office experience
Certificate III
Driver Licence
Medical terminology

Full Job Description

Clinic Receptionist / Operations Specialist (Hands-On) – Part Time

Empowering Beauty | Ringwood (3134) + Alphington (3078)

Empowering Beauty is a results-driven beauty clinic specialising in face, body and skin treatments. We’re known for being warm, professional and fast-paced — and we’re looking for a hands-on Clinic Receptionist / Operations Specialist who loves staying busy and keeping a clinic running smoothly.

Please read before applying

This is not a “sit at the desk” reception role.
You will be on your feet most of the shift — flipping rooms, supporting therapists, managing the booking system, taking calls, and helping the day run on time.

This is a part-time role with longer shifts, including late nights and Saturdays. You must be available open to close on your rostered days.

What you’ll be doing (day to day)

Clinic Operations (the core of the role)

Run the booking system: confirmations, reschedules, waitlists, diary optimisation
Coordinate smooth flow between therapists, clients and rooms
Prepare, flip and reset treatment rooms between appointments (quick + high standards)
Keep the clinic looking immaculate (front of house + shared spaces)
End-of-day procedures: closing, securing and setting the clinic up for the next day

Client & Reception Support

Warmly greet, check-in and support clients throughout their visit
Answer calls, respond to enquiries and assist with bookings + questions
Maintain client notes and records accurately
Follow up clients as required (aftercare check-ins, confirmations, reminders)

Treatments & Hands-On Support

You will be required to perform and/or assist with selected services including:

Brow & Lash lifts
Spray tans
Teeth Whitening
LED
EMS & Fat Cav (machine set-up and client support)
Lymphatic Massages

All treatment training will be fully provided to the right person. No prior treatment experience is required — just the right attitude and willingness to learn.

Sales & Product Support

Confidently recommend and sell skincare/products (product training provided)
Support in-clinic promotions and offers

About you

Naturally organised, proactive and able to work independently
Confident on the phone and comfortable managing a busy booking system
Enjoys a fast-paced, hands-on role and being on your feet
Strong admin skills with great attention to detail

Requirements

Admin experience (essential)
Availability for late nights (up to 8pm) and Saturdays
Ability to travel between Ringwood & Alphington
Driver’s licence preferred
Australian work rights preferred

Beauty or clinic experience is preferred but not essential — training and support will be provided.

Perks

No Sundays
Fun, supportive team environment
Full training and ongoing support
Staff discounts on treatments and products

Apply now

Email your resume to [email protected]
@empoweringbeautyau | www.empoweringbeautyau.com

Job Type: Full-time

Pay: $26.00 – $30.00 per hour

Benefits:

Employee discount

Application Question(s):

This part-time role includes longer shifts, late nights (up to 8pm), Saturdays, and open-to-close shifts. Are you fully available for these?
This is a hands-on clinic operations role where you’ll be on your feet most of the day (room set-ups, cleaning, supporting therapists). Are you comfortable with this?
This role includes performing basic beauty treatments and setting clients up on machines (full training provided). Are you willing to do this?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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