Trade Counter Assistant - HVAC-R Rooty Hill (TH)
We keep it cool (and warm)
At Reece HVAC, we've got you covered all year long, whether you need heating in the winter or cooling in the summer. We offer a wide range of top-quality products from reputable brands, including mechanical services, air conditioning, spare parts, and heating & cooling solutions.
About the role
As part of the Branch Staff team in Rooty Hill, you’ll help tradespeople and technicians access the products they need for their HVAC-R projects, as well as other tasks that keep customers happy and the branch running smoothly.
This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!
Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.
Your day-to-day
A typical day involves:
Providing customer service and information about products
Offering quotes both in person and over the phone
Undertaking pick packing and stock control activities
Maintaining a safe, organised, and welcoming branch environment
Make deliveries to customers using a company vehicle
Continue upskilling with tailored on the job training initiatives
Learning the operational and commercial skills that form the foundation of future leadership roles
We’d love to hear from you if you’re someone who:
We're looking for people with leadership potential and a growth mindset!
Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone
Tech-savvy and adaptable to learn new systems
Has a clean, valid driver’s licence
Wants to develop their career - either locally or within the broader network.
Our perks and benefits:
Performance based bonuses
Structured learning and development programs to support your career goals
Real leadership development opportunities
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [email protected], and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
