In-Demand Service desk Jobs in Docklands, Vic

Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
22h
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
4d
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
8d
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
4d
Reactive Support Expert - AU
Ever Nimble Ltd —Port Melbourne VIC
- $55,000 - $65,000 a year
- Temporary
- Communication skills
- Work from home
- Employee discount
Quick Apply
Motel Manager
Aucura Pty Ltd —Kingsbury VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Master's degree
- Education
Quick Apply
Front Desk/Treatment Coordinator
Vogue Dental Studios —Blackburn VIC
- $70,000 - $80,000 a year
- Full-time
- Microsoft Office
- Clinic
- Presentation skills
- Employee discount
Quick Apply
CSA
Firstsource Healthcare —Melbourne VIC
- Full-time
- Management
- In-person
- Communication skills
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Client Advisor - Footscray
Amplifon —Footscray VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
6d
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Legal Assistant, Indictable Crime
Victoria Legal Aid —Melbourne VIC
- $66,772 - $81,080 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Commuter assistance
- Work from home
11d
IT Support Officer
Bayside City Council —Sandringham VIC
- $5.00 - $83,038.80 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Work from home
- Parental leave
Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
3d
Medical Receptionist | Ivanhoe East | Casual
For Health Group —Ivanhoe East VIC
- Customer service
- Communication skills
IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Working with children
- Communication skills
Guest Service Agent | Part Time | Crowne Plaza Melbourne
Crowne Plaza Hotels & Resorts —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
- Parental leave
Statewide Systems Officer
OHV —Carlton VIC
- $58,643.53 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program

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Service Desk Analyst

Grant Thornton Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
22 hours ago

Benefits

Health insurance
Gym membership
Insurance services

Qualifications

Azure
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for a passionate IT professional with great interpersonal skills to provide first line support in our national team on a contract basis until December 2026 based in our Melbourne office. This role is responsible for providing operational support for delivery and support in the maintenance, development and acquisition of computer and telecommunication systems within Grant Thornton Australia.

You will be working hands on as part of the local Melbourne Digital team while also supporting internal users nationally, across 6 sites.

Key responsibilities

First call communication, documentation and resolution for incidents and service desk requests, according to defined service level objectives and procedures
Provide initial support for investigating and resolving hardware and software faults and escalate when required
Identify reoccurring issues, provide support in determining root causes and address as appropriate
Track and document progress of incidents and service desk requests ensuring progress is communicated in an appropriate and timely manner with internal stakeholders

Skills & experience

Experience working in a similar IT role, within a professional environment with a minimum of 300 + users
A proven track record working collaboratively in a team environment whilst providing a wide range of administration and support services
Knowledge of Windows Server with exposure to desktop and business applications
Familiarity with workstation environments & technologies such as: Microsoft Windows, Microsoft Office, Mobile technology support, Active Directory, Microsoft Azure and notebook hardware
A commitment to quality and first-class client service
Demonstrated capacity to manage work priorities, problem solve, adhere to deadlines, achieve agreed targets, and maintain strict confidentiality
High level oral and written communication skills

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

Diverse and inclusive firm culture
Fully funded gym membership
Health insurance discounts
Mental health support, financial and wellbeing coaching
And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

Apply Now

Refine Your Search

service desk jobs in docklands, vic

Service Desk Analyst

Service Desk Technician

Service Desk Analyst

Intermediate Service Desk Technician

Reactive Support Expert - AU

Motel Manager

Front Desk/Treatment Coordinator

CSA

Information Technology Service Desk analyst (Australia)

Client Advisor - Footscray

TIM Engineer / Desktop Support Engineer

Service Desk Analyst (VIC)

Network Support Level 1

Legal Assistant, Indictable Crime

IT Support Officer

Technical & Network Support Technician

Medical Receptionist | Ivanhoe East | Casual

IT Support Technician - Support Helpdesk

Guest Service Agent | Part Time | Crowne Plaza Melbourne

Statewide Systems Officer

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