In-Demand Volvo group Jobs

Customer Support Manager
Volvo Group —Wacol QLD
- Hybrid work
- Microsoft Office
- No degree
- Business
- Parental leave
9d
Parts Sales Representative
Commercial Motor Vehicles Pty Ltd. —Willawong QLD
- Full-time
- Sales
- Communication skills
Quick Apply
Sales Manager
Commercial Motor Vehicles Pty Ltd. —Springvale VIC
- Full-time
- Sales
- Communication skills
- Health insurance
Quick Apply
Service Advisor
CMV Truck & Bus —Derrimut VIC
- Customer service
- Communication skills
Sales Consultant
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Sales
- Communication skills
Quick Apply
Network Development Director
Volvo Group —Wacol QLD
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
Technician
Commercial Motor Vehicles Pty Ltd. —Dandenong VIC
- Full-time
- Communication skills
- Health insurance
Quick Apply
6d
Sales Coordinator
Commercial Motor Vehicles Pty Ltd. —Dandenong VIC
- Full-time
- Computer skills
- Time management
- Health insurance
- Parental leave
Quick Apply
Sales Consultant | Zeekr South Yarra
Autosports Group Limited —South Yarra VIC
- Full-time
- Parental leave
- Referral program
Quick Apply
Service Advisor
Truck Centre WA —Spearwood WA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
1d
Volvo Technician
Autosports Group Limited —South Yarra VIC
- Full-time
Quick Apply
Trailer Truck Technician
CMV Truck & Bus —Dandenong VIC
- Overtime
- Welding
- Health insurance
Sales Manager
CMV Truck & Bus —Springvale VIC
- Sales
- Communication skills
- Health insurance
Heavy Vehicle Technician
CMV Truck & Bus —Derrimut VIC
- Full-time
- No degree
- Communication skills
Sales Coordinator
CMV Truck & Bus —Dandenong VIC
- Full-time
- Computer skills
- Time management
- Health insurance
- Parental leave
Trailer Truck Technician
Commercial Motor Vehicles Pty Ltd. —Dandenong VIC
- Overtime
- Welding
- Health insurance
Quick Apply
Underground HD Fitter
Gold Fields —Leinster WA
- Rotating roster
- Maintenance
- Health insurance
- Parental leave
HD Mechanic - Newman
Linkforce —Perth WA
- $60 - $66 an hour
- 12 hour shift
- Mechanic experience
Parts Sales Representative
CMV Truck & Bus —Willawong QLD
- Sales
- Communication skills
Heavy Vehicle Technician
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Café
- Communication skills

I want to receive the latest job alert for volvo group

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

volvo group jobs near

Mechanic jobs in Perth WA

Ecommerce Coordinator jobs in Victoria

Aged Care Lifestyle Coordinator jobs in Melbourne Northern Suburbs Vic

Sales Coordinator jobs in Arundel Qld

Part Time Ndis Support Coordinator jobs in Melbourne Vic

Sales Coordinator jobs in Richmond Vic

Sales Coordinator jobs in Perth Wa

Sales Coordinator jobs in Sydney Nsw

Sterilisation Technician jobs in New South Wales

It Field Technician jobs in Sydney Nsw

Instrument Technician, Cssd jobs in Melbourne Vic

Fire Technician jobs in Melbourne Vic

Heavy Transport Mechanic jobs in Queensland

Visa Sponsorship Mechanic Jobs jobs in Western Australia

Mechanic jobs in Greater Adelaide Sa

Performance Mechanic Apprentice jobs in Queensland

Apprentice, Diesel Mechanic jobs in Northern Territory

Automotive Motor Mechanic jobs in Victoria

Mechanic Apprentice jobs in Central Coast Nsw

Mechanic jobs in Ballarat Vic

Customer Support Manager

Volvo Group -
Wacol QLD

Apply Now

Job Details

9 days ago

Benefits

Parental leave
On-site parking

Qualifications

French
Mechanical Engineering
Microsoft Office
Business

Full Job Description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Primary Purpose

The key purpose of this role is to provide leadership to the Regional Technical Managers in support to the dealers to ensure velocity and accuracy on quality resolutions through (ASTs), short-term solutions (containment actions and goodwill) and long-term solutions (campaigns) across the Trucks brands, Mack, Volvo, UD and Renault.

The position is a technical expert to lead continuous improvement, manage escalations, and drive a seamless and connection service delivery, to enhance customer satisfaction and ensure compliances & our quality promise.

Key Responsibilities

Manage and prioritize dealer’s quality issues via DQRs
Ensure RTMs are capturing all dealer quality issues via Argus with all data to support it to ensure conversion into a MQR
Detect and investigate product quality issues during and after trucks warranty period
Manage and approve technical goodwill
Pursue and promote containment solutions to minimize impact on customer and quality costs
Support RTMs with technical status on ongoing investigations.
Continually monitor performance indicators related to DQRs
Manage Technical Goodwill decisions and associated reporting and communications.
Ensure all dealers are performing against Services KPIs
Provide local service information to the Dealer network and field personnel.
Support National fleet manager by assigning technical ground support within RTM team.
Region Australia support for Volvo, Mack, UD and Renault brands for VCV, New Zealand, French Polynesia, New Caledonia, Papua New Guinea and other markets in region Australia
Ensure compliance with Volvo Group Australia Environmental Policy, Quality Assurance
System and Workplace Health and Safety requirements, and, in general take any reasonable steps and precautions to protect or minimise harm to the workplace, it's employees and environment.

Who are you?

Educational Qualifications

Trade or Technical qualifications in automotive or mechanical engineering
Desirable: Degree in Business, Economics or International Business or equivalent

Business Experience & Attributes

Good understanding of Microsoft suite
Good virtual technology skills and continuous improvement in IT
Previous employment with demonstrated tenure advantageous
Integrity, confidentiality and maturity
Initiative and personal drive
A confident and thoughtful communicator

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

A truly values-based organisation, inclusive workplace culture and passionate people shaping the world we live in
Opportunity to leverage a globally aligned and locally authentic icon. Work with international specialists to deliver locally tailored projects and initiatives
Access to Sonder (Wellbeing & Safety Partner) for employees and family members
Generous paid parental leave program
Flexible, hybrid working set ups
Modern, open plan offices
Free onsite parking

Ready for the next move?

If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Apply Now

Refine Your Search

volvo group jobs

Customer Support Manager

Parts Sales Representative

Sales Manager

Service Advisor

Sales Consultant

Network Development Director

Technician

Sales Coordinator

Sales Consultant | Zeekr South Yarra

Service Advisor

Volvo Technician

Trailer Truck Technician

Sales Manager

Heavy Vehicle Technician

Sales Coordinator

Trailer Truck Technician

Underground HD Fitter

HD Mechanic - Newman

Parts Sales Representative

Heavy Vehicle Technician

I want to receive the latest job alert for volvo group

Explore jobs in more locations

What you will do

Who are you?

What’s in it for you?

Ready for the next move?

Job Seeker Tools

Employer Tools

Browse

Stay Connected